IBM 8271 Nways F12 User Manual page 143

Solving Problems That Occur When Using the Web Interface
The Web browser can no longer access the stack over the
network. Check that:
Remote access to the management software of the stack has not
been disabled. For more information, see "Enabling and Disabling
Remote Access to the Stack" on page 5-16.
The port through which you are trying to access the stack has not
been disabled. For more information, see "Viewing the Status of the
Ports" on page 4-12 or If it is enabled, check the connections and
network cabling for the port.
If there is still a problem, try accessing the stack through a different
port. If you can now access the stack, a problem may have occurred
with the original port. Contact your supplier for further advice.
Some of the web interface is not displayed in the Web browser
after downloading. This is probably due to large amounts of traffic
on the network. Either reload the web interface page, or click in the
part of the interface that has not displayed and select the reload frame
option in your Web browser.
The web interface takes time to respond to commands, and
"Document contains no data" messages are displayed. Too many
users are accessing the web interface at the same time. We
recommend that you limit the number of users with access.
"URL not found" messages are displayed when the Help or
Documentation icons are clicked. The web interface cannot access
the online help or online documentation files. For more information,
see "Installing Online Help and Documentation" on page 3-4.
"URL not found" messages are displayed when the Library or
Support icons are clicked. Your management workstation cannot
access the World Wide Web. Contact your network administrator.
The Switch graphic shown on the web interface does not refresh
automatically. You may need to make a small change to your Web
browser so that it always downloads the latest version of a web page
from the web interface.
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