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2. Troubleshooting When
Using the Copy Function
This chapter describes likely causes of and possible solutions for copier function
problems.
When a Message Appears
This section describes the machine's main messages. If other messages appear,
follow the instructions they contain.
Important
❒ For messages that are not listed here, see "When You Have Problems Operat-
ing the Machine".
Message
Cannot detect
original size
Cannot detect
original size
Cannot detect
original size
Cannot detect
original size
Check original
orientation.
Check paper
size.
Rotate Sort is
unavailable
with this paper
size.
Cannot dup. copy
this size.
Cause
Improper original is placed.
Improper original is placed.
Improper original is placed.
Original is not placed.
Original is not placed in a proper
orientation.
Improper paper size is set.
A size of paper for which Rotate
Sort is not available is selected.
A paper size not available in Du-
plex mode has been selected.
Solution
Select paper manually, not with
the Auto Paper Select function,
and do not use the Auto Re-
duce/Enlarge function. See
"Originals", Copy Reference.
Input the both horizontal and
vertical sizes of the non-standard
original.
Place the original on the exposure
glass. See "Originals", Copy Ref-
erence.
Place your originals.
Change the orientation of the
original.
If you press the {Start} key, copy
will start onto the selected paper.
Select the proper paper size. See
"Sort", Copy Reference.
The following paper sizes are
available for Duplex mode: A3L,
B4 JISL, A4KL, B5 JISKL,
1
A5KL, 11"×17"L, 8
/
2
1
1
8
/
"×14"L, 8
/
"×11"KL,
4
2
1
1
7
/
"×10
/
"KL, 8"×13"L,
4
2
1
1
8
/
"×13"L, 8
/
"×13"L, 8KL,
2
4
16KKL. Select one of these sizes.
"×14"L,
11
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Table of Contents
Troubleshooting
