Ricoh Aficio MP 1600L Operating Instructions Manual

Ricoh Aficio MP 1600L Operating Instructions Manual

Troubleshooting guide
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Table of Contents

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Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the
Safety Information in "About This Machine" before using the machine.
When the Machine Does Not Operate As Wanted
1
2
Troubleshooting When Using the Copy Function
Troubleshooting When Using the Facsimile Function
3
Troubleshooting When Using the Printer Function
4
Troubleshooting When Using the Scanner Function
5
Adding Paper and Replacing Toner
6
Clearing Misfeeds
7
Remarks
8

Operating Instructions

Troubleshooting

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Summary of Contents for Ricoh Aficio MP 1600L

  • Page 1: Operating Instructions

    Operating Instructions Troubleshooting When the Machine Does Not Operate As Wanted Troubleshooting When Using the Copy Function Troubleshooting When Using the Facsimile Function Troubleshooting When Using the Printer Function Troubleshooting When Using the Scanner Function Adding Paper and Replacing Toner Clearing Misfeeds Remarks Read this manual carefully before you use this machine and keep it handy for future reference.
  • Page 2 Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Important Contents of this manual are subject to change without prior notice.
  • Page 3: Manuals For This Machine

    Manuals for This Machine Refer to the manuals that are relevant to what you want to do with the machine. Important ❒ Media differ according to manual. ❒ The printed and electronic versions of a manual have the same contents. ❒...
  • Page 4 ❖ Network Guide Explains how to configure and operate the machine in a network environ- ment, and use the software provided. This manual covers all models, and includes descriptions of functions and settings that might not be available on this machine. Images, illustrations, and information about operating systems that are supported might also differ slightly from those of this machine.
  • Page 5: Table Of Contents

    TABLE OF CONTENTS Manuals for This Machine ..................i How to Read This Manual ..................1 Symbols ........................1 Names of Major Options ....................1 1. When the Machine Does Not Operate As Wanted Indicators........................3 Panel Tone......................4 When the Function Status Indicator Lights Up in Red........5 When You Have Problems Operating the Machine..........6 When a Job Is Not Performed................9 2.
  • Page 6 5. Troubleshooting When Using the Scanner Function When Scanning Is Not Done As Expected ............53 When You Cannot Send Scanned Files .............54 When You Cannot Browse the Network to Send a Scanned File ......54 When the TWAIN Driver Cannot Be Started ............54 The Network Delivery Function Cannot Be Used.............54 Operations Are Not Possible When Messages Appear ...........55 When a Message Is Displayed ................56...
  • Page 7: How To Read This Manual

    How to Read This Manual Symbols This manual uses the following symbols: Indicates important safety notes. Ignoring these notes could result in serious injury or death. Be sure to read these notes. They can be found in the “Safety Information” section of About This Machine. Indicates important safety notes.
  • Page 9: When The Machine Does Not Operate As Wanted

    1. When the Machine Does Not Operate As Wanted This section describes basic troubleshooting procedures that are applicable to all functions of this machine. Indicators This section explains the indicators that light up when the machine requires the user to remove misfed paper, add paper, or perform other procedures. h: Error indicator Appears when there is a misfeed, a cover is left open, or another problem occurs.
  • Page 10: Panel Tone

    When the Machine Does Not Operate As Wanted Panel Tone The following table explains the various beep patterns that the machine produc- es to alert users about machine conditions. Beep pattern Meaning Cause Two long beeps. Machine has warmed After cooling or being switched on, the machine has fully warmed up and is ready for use.
  • Page 11: When The Function Status Indicator Lights Up In Red

    When the Function Status Indicator Lights Up in Red When the Function Status Indicator Lights Up in Red If a function key is lit in red, press the key to switch to the screen for the corre- sponding function, and then follow the message that appears. Problem Cause Solution...
  • Page 12: When You Have Problems Operating The Machine

    When the Machine Does Not Operate As Wanted When You Have Problems Operating the Machine The following chart gives explanations of common problems and messages. If other messages appear, follow the instructions displayed. Problem Cause Solution This message appears when you If the machine does not get start- “...
  • Page 13 When You Have Problems Operating the Machine Problem Cause Solution Original images are You may have loaded the paper Load paper correctly. Load paper printed on the reverse incorrectly. into Tray 1-4 with the print side side of the paper. up, and into the bypass tray with the print side down.
  • Page 14: This Machine

    When the Machine Does Not Operate As Wanted Problem Cause Solution The use of the function is restrict- Contact the administrator. “ You do not have ed to authenticated users only. privileges to use this func- tion. ” appears. Authentication failed. The entered login user name or Ask the administrator for the correct password is not correct.
  • Page 15: When A Job Is Not Performed

    When a Job Is Not Performed When a Job Is Not Performed If you cannot execute a function, it may be that the machine is being held up by another function. If you cannot execute a function, terminate any other functions currently active, and then try executing the function again.
  • Page 16 When the Machine Does Not Operate As Wanted Note ❒ If the machine is capable of executing multiple functions simultaneously, specify which function should have priority in “Print Priority”. This setting is factory-preset to “Display mode”. For setting of Printing Priority Function, see “General Features”, General Settings Guide.
  • Page 17: Troubleshooting When Using The Copy Function

    2. Troubleshooting When Using the Copy Function This chapter describes likely causes of and possible solutions for copier function problems. When a Message Is Displayed This section describes the machine's main messages. If other messages appear, follow the instructions they contain. Important ❒...
  • Page 18 Troubleshooting When Using the Copy Function Message Cause Solution Duplex mode does not support Duplex mode supports the fol- Cannot dup. copy the selected paper size. lowing paper sizes: A3L, this size. B4 JISL, A4KL, B5 JISKL, A5KL, 11"×17"L, 8 "×14"L, "×14"L, 8 "×11"KL,...
  • Page 19: When You Cannot Make Clear Copies

    When You Cannot Make Clear Copies When You Cannot Make Clear Copies This section describes likely causes of and possible solutions for unclear copies. Problem Cause Solution Copies appear dirty. Image density is too dark. Adjust the image density. See “Adjusting Image Density”, Copy Reference.
  • Page 20 Troubleshooting When Using the Copy Function Problem Cause Solution A shadow appears on Image density is too dark. Adjust the image density. See copies if you use past- “Adjusting Image Density”, ed originals. Copy Reference. Change the orientation of the original. Put mending tape on the pasted area.
  • Page 21: When You Cannot Make Copies As Wanted

    When You Cannot Make Copies As Wanted When You Cannot Make Copies As Wanted This section describes causes and remedies when copy results are not as expected. ❖ Basic Problem Cause Solution Misfeeds occur frequently. The number of sheets loaded ex- Load paper only as high as the ceeds the capacity of the machine.
  • Page 22 Troubleshooting When Using the Copy Function ❖ Edit Problem Cause Solution When using the Duplex You set a wide erased margin. Set a narrower margin with User Margin function, parts Tools. You can set the width be- of the original image tween 0 - 50 mm (0"...
  • Page 23: When Memory Is Full

    When You Cannot Make Copies As Wanted ❖ Duplex (Type 2 only) Problem Cause Solution Cannot print in duplex You may have loaded paper on Remove paper loaded on the by- mode. the bypass tray. pass tray. Load paper in Tray 1 - 4. Cannot print in duplex You have loaded paper exceeding Change the paper.
  • Page 24 Troubleshooting When Using the Copy Function...
  • Page 25: Troubleshooting When Using The Facsimile Function

    3. Troubleshooting When Using the Facsimile Function This chapter describes likely causes of and possible solutions for facsimile func- tion problems. Adjusting the Volume The following describes how to adjust the volume. You can change the volume of the following sounds that the machine makes. ❖...
  • Page 26 Troubleshooting When Using the Facsimile Function Select [General Settings/Adjust] using {U} or {T}, and then press the {OK} key. Select [Adjust Sound Volume] using {U} or {T}, and then press the {OK} key. Select the item you want to adjust using {U} or {T}, and then press the {OK} key.
  • Page 27 Adjusting the Volume Note ❒ You can also adjust the On Hook volume when you press the {On Hook Di- al} key. See “On Hook Dial”, Facsimile Reference. ❒ If the extended security function prevents you from changing this setting, contact the administrator.
  • Page 28: When A Message Is Displayed

    Troubleshooting When Using the Facsimile Function When a Message Is Displayed This section describes the machine's main messages. If other messages appear, follow their instructions. Message Cause Solution A document jam occurred during Press [Exit], and then resend the Error occurred, Immediate Transmission.
  • Page 29 When a Message Is Displayed Message Cause Solution The destination list is being up- Wait until the message disap- Updating desti- dated from the network using pears. Do not switch off the pow- nation list. Re- SmartDeviceMonitor for Admin er while this message is select or Web Image Monitor.
  • Page 30 Troubleshooting When Using the Facsimile Function Message Cause Solution The sender has not been specified. A sender's name should be speci- Sender's name is fied before sending e-mail. Send not selected. e-mail after specifying the send- Specify send- er's name. er's name.
  • Page 31 When a Message Is Displayed Message Cause Solution Cannot find the DNS server, SMTP • Check that the DNS server Check whether server or folder for forwarding. IPv4 address is correctly pro- there are any grammed using Web Image network prob- Monitor.
  • Page 32 Troubleshooting When Using the Facsimile Function Message Cause Solution E-mail transmission was refused • Check that the user name and Check whether by SMTP authentication, POP be- password for SMTP authenti- there are any fore SMTP authentication or login cation or POP before SMTP network prob- authentication of the computer in authentication are correctly...
  • Page 33 When a Message Is Displayed Message Cause Solution Cannot log on to the • Check that the user name and Check whether POP3/IMAP4 server. password of the E-mail Ac- there are any count are correctly pro- network prob- grammed using [File Transfer] lems.
  • Page 34 Troubleshooting When Using the Facsimile Function Message Cause Solution Cannot log on to the • Check that the user name and Check whether POP3/IMAP4 server. password of the E-mail Ac- there are any count are correctly pro- network prob- grammed from [File Transfer] lems.
  • Page 35: When You Cannot Send Or Receive Fax Messages As Wanted

    When You Cannot Send or Receive Fax Messages As Wanted When You Cannot Send or Receive Fax Messages As Wanted This section describes likely causes of and possible solutions for transmission and reception-related problems. ❖ Transmission/Reception Problem Cause Solution Both transmission and The modular cable may be dis- Make sure that the modular cable reception are impossible.
  • Page 36 Troubleshooting When Using the Facsimile Function Problem Cause Solution Press the {Clear/Stop} key. See Cannot cancel a Memo- The document is being scanned. ry Transmission. “Canceling a Transmission”, Fac- simile Reference. Press the {Clear/Stop} key. See Cannot cancel a Memo- The document is being sent or it is ry Transmission.
  • Page 37 When You Cannot Send or Receive Fax Messages As Wanted ❖ Printing Problem Cause Solution Print is slanted. The tray's side fences may not be Check the side fences are locked. locked. See p.71 “Changing the Paper Size”. Print is slanted. The paper is fed in at a slant.
  • Page 38 Troubleshooting When Using the Facsimile Function Problem Cause Solution The image is too dark The correct paper type settings Check the paper loaded on the or too light. are not made. paper tray or bypass tray matches the paper type set on the display panel.
  • Page 39: When Memory Is Full

    When You Cannot Send or Receive Fax Messages As Wanted ❖ Others Problem Cause Solution All fax documents All fax documents are lost from If any documents have been lost stored in memory have memory if the machine remains for this reason, a Power Failure been lost.
  • Page 40: When An Error Report Is Printed

    Troubleshooting When Using the Facsimile Function When an Error Report Is Printed An Error Report is printed if a document cannot be successfully sent or received. Possible causes include a problem with the machine or noise on the telephone line. If an error occurs during transmission, resend the original. If an error occurs during reception, ask the sender to resend the document.
  • Page 41: Turning Off The Main Power / In The Event Of Power Failure

    Turning Off the Main Power / In the Event of Power Failure Turning Off the Main Power / In the Event of Power Failure This section describes the machine status when the power is turned off or if the power fails. R CAUTION: •...
  • Page 42: When An Error Occurs Using Internet Fax

    Troubleshooting When Using the Facsimile Function When an Error Occurs Using Internet Fax This section describes reports that the machine sends if an Internet Fax error occurs. Error Mail Notification The machine sends the Error Mail Notification to the sender when it is unable to successfully receive a particular e-mail message.
  • Page 43: Troubleshooting When Using The Printer Function

    4. Troubleshooting When Using the Printer Function This chapter describes likely causes of and possible solutions for printer function problems. When a Message Is Displayed during Installation of the Printer Driver This section describes what to do if a message appears when installing the print- er driver.
  • Page 44: Windows Xp Home Edition

    Troubleshooting When Using the Printer Function Windows XP Home Edition This section describes the procedure under Windows XP Home Edition. On the [Start] menu, click [Printers and Faxes]. Click [Add a Printer]. Follow the instructions in Add Printer Wizard. If the printer driver is on a CD-ROM, the location of the RPCS printer driver is \DRIVERS\RPCS\WIN2K_XP.
  • Page 45: When A Message Is Displayed

    When a Message Is Displayed When a Message Is Displayed This section describes the principal messages that appear on the display panel. If a message not described here appears, act according to the message. Reference Before turning the main power off, see “Turning On the Power”, About This Machine.
  • Page 46 Troubleshooting When Using the Printer Function Message Cause Solution The specified paper tray is in use Wait until the other function has Paper Tray is in by another function, such as the finished using the specified paper use. copier function. tray.
  • Page 47: Printing The Error Log

    When a Message Is Displayed Printing the Error Log If files could not be printed due to printing errors, print the error log to identify the problem. Press the {User Tools/Counter} key. ASB033S Select [Printer Features] using {U} or {T}, and then press the {OK} key. Select [List/Test Print] using {U} or {T}, and then press the {OK} key.
  • Page 48: When You Cannot Print

    Troubleshooting When Using the Printer Function When You Cannot Print Use the following procedures if printing does not start even after performing [Print]. Problem Cause Solution Printing does not start. The power is off. Check the cable is securely plugged into the power outlet and the machine.
  • Page 49 When You Cannot Print Problem Cause Solution Printing does not start. If the machine is operating in an Check access point settings when extended wireless LAN, the re- in infrastructure mode. Depending ceiver's MAC address may be on the access point, client access preventing communication with may be limited by MAC address.
  • Page 50 Troubleshooting When Using the Printer Function ❖ When the machine is connected to the computer using the interface cable The following shows how to check the print port when the Data In indicator does not light up or blink. Check if the print port setting is correct. When it is connected using a parallel interface, connect it to LPT1 or LPT2.
  • Page 51: Other Printing Problems

    Other Printing Problems Other Printing Problems This section describes likely causes of and possible solutions for problems that can occur when printing from a computer. Problem Cause Solution The print on the The paper is Use paper that has been stored in the recommended tem- entire page is damp.
  • Page 52 Troubleshooting When Using the Printer Function Problem Cause Solution Image is dirty. Use of non-rec- Use manufacturer-genuine toner. Contact your service ommended ton- representative. er can result in loss of print quality and oth- er problems. Print result dif- A non-Win- Check the application supports the printer driver.
  • Page 53 Other Printing Problems Problem Cause Solution Some types of The correct • On the [Details...] tab, for the [Print priority according to se- data, such as printer driver lected paper] group, select [Quality], and then print. graphics data or settings are not •...
  • Page 54 Troubleshooting When Using the Printer Function Problem Cause Solution Print is slanted. The tray's side Check the side fences are locked. See p.71 “Changing the fences might Paper Size”. not be locked. Print is slanted. The paper is Load the paper correctly. See p.65 “Loading Paper”. feeding in at a slant.
  • Page 55 Other Printing Problems Problem Cause Solution There is considera- “Sleep mode” The machine requires time to warm up if it has been in ble delay between might be set. “Sleep mode”. See “Timer Settings”, General Settings the print start in- Guide and “ENERGY STAR Program”, About This Ma- struction and actu- chine.
  • Page 56 Troubleshooting When Using the Printer Function Problem Cause Solution Page layout is Print areas differ Adjust the [Printable area:] setting in the [Printer Configura- not as expected. depending on the tion...] dialog box on the [Print Settings] tab in the RPCS machine used.
  • Page 57 Other Printing Problems Problem Cause Solution Duplex printing is Duplex printing When using duplex printing, make settings to use paper malfunctioning. cannot be done from a tray other than the bypass tray. with paper set in the bypass tray. Duplex printing is You have load- Specify another paper type.
  • Page 58 Troubleshooting When Using the Printer Function Problem Cause Solution Printing by • The number • Reduce the number of jobs. Bluetooth is of jobs ex- • Remove the machine from close proximity with slow. ceeds the ca- IEEE802.11b wireless LAN devices. pacity of the •...
  • Page 59: Troubleshooting When Using The Scanner Function

    5. Troubleshooting When Using the Scanner Function This chapter describes likely causes of and possible solutions for scanner func- tion problems. When Scanning Is Not Done As Expected This section describes causes and remedies when scan results are not as expected. Problem Cause Solution...
  • Page 60: When You Cannot Send Scanned Files

    Troubleshooting When Using the Scanner Function When You Cannot Send Scanned Files The following sections describe likely causes of and solutions for network deliv- ery and e-mail sending-related problems. When You Cannot Browse the Network to Send a Scanned File This section describes likely causes of and possible solutions for the browser net- work failing to operate when files are sent.
  • Page 61: Operations Are Not Possible When Messages Appear

    When You Cannot Send Scanned Files Operations Are Not Possible When Messages Appear This section describes likely causes of and possible solutions for messages that appear when the machine fails to operate. Message Cause Solution The destination list is being up- Wait until the message disap- Updating desti- dated from the network using...
  • Page 62: When A Message Is Displayed

    Troubleshooting When Using the Scanner Function When a Message Is Displayed This section describes likely causes of and possible solutions for error messages that may appear on the machine's display panel. When a Message Is Displayed on the Display Panel This section describes causes and remedies if an error message appears on the display of the control panel.
  • Page 63 When a Message Is Displayed Message Cause Solution You have loaded paper of a size not • Place the original correctly. Cannot detect shown on the paper size selector. original size • Specify the scan size. Select scan • When placing an original di- rectly on the exposure glass, size.
  • Page 64 Troubleshooting When Using the Scanner Function Message Cause Solution The entered user name or pass- • Check that the user name and Dest. authenti- word was invalid. password are correct. cation failed. Check settings • Check that the ID and pass- word for the destination fold- and check er are correct.
  • Page 65 When a Message Is Displayed Message Cause Solution The maximum enterable number Make sure the maximum number Exceeded max. of alphanumeric characters has of characters which can be en- number of alpha- been exceeded. tered, and then enter it again. See numeric charac- “Values of Various Set Items for ters.
  • Page 66: When A Message Is Displayed On The Client Computer

    Troubleshooting When Using the Scanner Function Message Cause Solution No paper is loaded in the speci- Load paper of a size that is listed Out of paper. fied paper tray. in the message. Set paper on the tray. The scanned original exceeded Specify the scan size and resolu- Check the reso- maximum data capacity.
  • Page 67 When a Message Is Displayed Message Cause Solution The set original was misaligned. • Place the original correctly. Cannot detect the paper size • Specify the scan size. of the original. • When placing an original di- Specify the rectly on the exposure glass, the scanning size.
  • Page 68 Troubleshooting When Using the Scanner Function Message Cause Solution An access mask is set. Contact the administrator. Cannot connect to the scanner. Check the net- work Access Mask settings in User Tools. The ADF or ARDF cover is open. Check whether the ADF or ARDF Scanner is not cover is closed.
  • Page 69 When a Message Is Displayed Message Cause Solution An error has occurred in the driver. • Check whether the network Error has oc- cable is connected correctly to curred in the the client computer. scanner driver. • Check whether the Ethernet board of the client computer is recog- nized correctly by Windows.
  • Page 70 Troubleshooting When Using the Scanner Function...
  • Page 71: Adding Paper And Replacing Toner

    6. Adding Paper and Replacing Toner This chapter describes troubleshooting procedures that are applicable to all the machine's functions. Loading Paper This section describes what to do when paper runs out and needs reloading. R CAUTION: • When loading paper, take care not to trap or injure your fingers. Note ❒...
  • Page 72 Adding Paper and Replacing Toner Press the metal plate down until it clicks. ZENY300E Make sure the edges of the deck of paper are flush, and load the paper. Check that the top of the stack is not higher than the limit mark inside the tray.
  • Page 73: Loading Paper Into The Optional Paper Tray Unit

    Loading Paper Loading Paper into the Optional Paper Tray Unit This procedure explains how to load paper in the optional paper tray unit. Pull the paper tray out slowly until it stops. While pinching the release lever, slide the end fence outward. ASB012S Make sure the edges of the deck of paper are flush, and load the paper.
  • Page 74: Orientation-Fixed Paper Or Two-Sided Paper

    Adding Paper and Replacing Toner Orientation-Fixed Paper or Two-Sided Paper The following describes paper with its orientation and printing surface specified (letterhead paper). Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, prepunched paper, or copied paper) might not print correctly, depending on how the originals and paper are placed.
  • Page 75 Loading Paper ❖ Loaded paper orientation • For machine with copier function only ASB001S...
  • Page 76 Adding Paper and Replacing Toner • For MFP ASB002S Note ❒ In [Tray Paper Settings] under [System Settings], specify [Letterhead] for “Paper Type” of the paper tray you want to use. This setting is only available when the printer/scanner and fax units are installed. See “Tray Paper Settings”, General Settings Guide.
  • Page 77: Changing The Paper Size

    Changing the Paper Size Changing the Paper Size This section describes how to change paper sizes. Procedures for changing the paper size differ depending on the paper tray (Tray 1 or 2, or the optional paper tray unit). Make sure you are following the appro- priate procedure before you begin.
  • Page 78 Adding Paper and Replacing Toner Press down the release button. While pressing the release lever, slide the side fences outward. ZENY390E Push the metal plate down until it clicks. ZENY300E...
  • Page 79 Changing the Paper Size Square the paper and place it in the tray. Be sure to set the paper under the roller. Do not stack paper over the limit mark. ASB003S While pressing the release levers, push in the side and end fences until they are flush against the paper's edges.
  • Page 80 Adding Paper and Replacing Toner Adjust the tray size to the new paper size using the paper size selector. Push the paper tray in until it stops. Note ❒ When setting small quantities of copy paper, be careful not to squeeze in the side fence too much.
  • Page 81 Changing the Paper Size Select [Tray Paper Settings] using {U} or {T}, and then press the {OK} key. Select “Paper Size” for the paper tray of which paper size will be changed using {U} or {T}, and then press the {OK} key. Select the paper size using the scroll keys, and then press the {OK} key.
  • Page 82 Adding Paper and Replacing Toner Place it in the corner pocket on the left. Remove any remaining copy paper. Press down the release button. ASB020S While pressing the release lever, slide the side fences outward. ASB021S...
  • Page 83 Changing the Paper Size Push the metal plate down until it clicks. ASB022S Square the paper and place it in the tray. Be sure to set the paper under the roller. Do not stack paper over the limit mark. ASB026S While pressing the release lever, push in the side and end fences until they are flush against the paper's edges.
  • Page 84 Adding Paper and Replacing Toner Changing to a Size Other Than Indicated on the Paper Size Selector This procedure explains how to change to a paper size not indicated on the pa- per size selector. Set the paper size selector to “p”. Press the {User Tools/Counter} key.
  • Page 85: Changing A Paper Size In The Optional Paper Tray Unit

    Changing the Paper Size Press the {User Tools/Counter} key. ASB033S Load the paper, and then gently push the paper tray in until it stops. Check the paper size on the display panel. Note ❒ For details about the type of paper that can be loaded in Paper Tray 1, see “Tray Paper Settings”, General Settings Guide.
  • Page 86 Adding Paper and Replacing Toner Press down the release button. ASB014S While pressing the release lever, slide the side fences outward. ASB015S Square the paper and place it in the tray. Do not stack paper over the limit mark. ASB013S...
  • Page 87 Changing the Paper Size While pinching the release lever, push in the side and end fences until they are flush against the paper's edges. ASB016S Press down the lock button. ASB024S Adjust the paper size selector in the paper tray according to the paper size. ASB017S Push the paper tray in until it stops.
  • Page 88 Adding Paper and Replacing Toner Changing to a Size Other Than Indicated on the Paper Size Selector This procedure explains how to change to a paper size not indicated on the pa- per size selector. Set the paper size selector in the paper tray to “p”. Press the {User Tools/Counter} key.
  • Page 89 Changing the Paper Size Press the {User Tools/Counter} key. ASB033S Load the paper, and then gently push the paper tray until it stops. Check the paper size on the display panel. Note ❒ For details about the type of paper that can be loaded in the paper tray, see “Tray Paper Settings”, General Settings Guide.
  • Page 90: Adding Toner

    Adding Paper and Replacing Toner Adding Toner This section describes adding and storing toner. R WARNING: • Do not incinerate used toner or toner containers. Toner dust might ig- nite when exposed to an open flame. Dispose of used toner containers in accordance with local regulations.
  • Page 91: Replacing Toner

    Adding Toner Replacing Toner This section describes how to replace the toner bottle. Removing Toner ASB025S Inserting Toner Important ❒ Do not shake the removed toner bottle. The remaining toner might scatter. ASB004S Note ❒ Do not remove the black cap before shaking. ❒...
  • Page 92: Sending Fax Messages When Toner Has Run Out

    Adding Paper and Replacing Toner Sending Fax Messages When Toner Has Run Out When the machine has run out of toner, the indicator on the display lights. Note that even if there is no toner left, you can still send fax documents. Important ❒...
  • Page 93: Replacing The Transmission Stamp Cartridge

    Replacing the Transmission Stamp Cartridge Replacing the Transmission Stamp Cartridge If the transmission stamp becomes faint, replace the cartridge. Important ❒ This stamp cartridge is used for facsimile and scanner functions. ❒ Use the cartridge specified for this machine. ❒ Do not add ink to the cartridge by yourself. Neglecting this can cause ink leakage.
  • Page 94 Adding Paper and Replacing Toner Insert the new stamp cartridge. Insert the cartridge until the metal parts are no longer visible. AMI002S Close the stamp cover. Hold down the centre part of the cover to make sure that it is closed completely. ZEXH100J Lower the ADF or ARDF unit.
  • Page 95: Clearing Misfeeds

    7. Clearing Misfeeds This chapter describes what to do when paper or originals misfeed (become jammed inside the machine). Removing Jammed Paper R WARNING: • Connect the machine only to the power source described on the inside front cover of this manual. Connect the power cord directly into a wall outlet and do not use an extension cord.
  • Page 96: When A Is Displayed

    Clearing Misfeeds • When A is displayed ASB005S • When B is displayed ASB006S • When P is displayed (ADF) ASB007S...
  • Page 97: When P Is Displayed (Ardf)

    Removing Jammed Paper • When P is displayed (ARDF) ASB008S • When R is displayed ASB009S • When Y is displayed ASB010S...
  • Page 98: When Z Is Displayed

    Clearing Misfeeds • When Z is displayed ASB011S...
  • Page 99: Remarks

    8. Remarks This chapter describes how to maintain and operate the machine. Where to Put Your Machine This section provides precautions for installation, movement and disposal. Machine Environment Choose your machine's location carefully. Environmental conditions greatly affect its performance. Optimum Environmental Conditions The following describes precautions when locating the machine.
  • Page 100: Moving

    Remarks Environments to Avoid • Locations exposed to direct sunlight or other sources of strong light (more than 1,500 lux). • Locations directly exposed to cool air from an air conditioner or heated air from a heat- er. (Sudden temperature changes can cause condensation to form inside the machine.) •...
  • Page 101: Power Connection

    Where to Put Your Machine Power Connection The following describes power supply. R WARNING: • Connect the machine only to the power source described on the inside front cover of this manual. Connect the power cord directly into a wall outlet and do not use an extension cord.
  • Page 102: Access To The Machine

    Remarks Access to the Machine Place the machine near the power source, providing the clearance areas shown. Rear: 5 cm (2") or more Front: 75 cm (29.6") or more Right: 25 cm (10") or more Left: 15 cm (6") or more Note ❒...
  • Page 103: Maintaining Your Machine

    Maintaining Your Machine Maintaining Your Machine If the exposure glass, exposure glass cover, ADF or ARDF belt is dirty, copy clar- ity may be reduced. Clean these parts if they are dirty. R CAUTION: • Fire and breakdown can result from heavy accumulation of dust inside this machine.
  • Page 104: Cleaning The Exposure Glass Cover

    Remarks Cleaning the Exposure Glass Cover This section describes how to clean the exposure glass cover. Cleaning the ADF/ARDF This section describes how to clean the ADF or ARDF. AMH012S Clean 1 and 2.
  • Page 105: Index

    INDEX Add Toner indicator Image is dirty Indicators ADF/ARDF belt is dirty Inserting Toner Adjusting the screen's contrast ARDF Authentication failure Letterhead paper Limit mark Loaded paper orientation Loading Paper into the Basic Optional Paper Tray Unit Loading Paper into the Paper Trays Load Paper indicator Changing a Paper Size in the Lock button...
  • Page 106 Panel Tone Toner Paper is not fed from selected tray Transmission Paper orientation Transmission/Reception Paper Size Selector TWAIN Parts of image not copied Two-Sided Paper Password not correct Power Connection Power Failure Report User code entry Power indicator Power supply Precautions when locating the machine Precautions when moving the machine Volume adjustment...
  • Page 107 Adobe Systems, Incorporated. PCL is a registered trademark of Hewlett-Packard Company. Bluetooth is a Trademark of the Bluetooth SIG, Inc. (Special Interest Group) and licensed to Ricoh Company Limited. Other product names used herein are for identification purposes only and might be trademarks of their respective companies.
  • Page 108 Type for MP 1600L/Aficio MP 1600L/IS 2316L Type for MP 2000L/Aficio MP 2000L/IS 2320L B843-7605...

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