If "Please Call Service C-####" Message Is Displayed - Oce CS665 Pro User Manual

Troubleshooting
5 Troubleshooting
5.1

If "Please Call Service C-####" message is displayed

A "Please Call Service C-####" message indicates a machine condition that requires the attention of your
service representative.
The Call for Service Screen usually displays the telephone and facsimile numbers of your service
representative.
Be sure to contact your service representative immediately by following the procedure below.
To contact service representative
1
Make note of the report code number "C-####" indicated in the second line of the message area.
2
Turn OFF the sub power switch and main power switch.
3
Unplug the machine.
4
Contact your service representative and report the condition and report code number.
!
Detail
The machine administrator can call for service using the Utility setting. See the User's guide – POD
Administrator's reference.
In this case, you don't have to make a call for the report code, because your machine has been
monitored automatically by your service representative.
After calling for service using the Utility setting, be sure to turn OFF the power immediately, then unplug
the machine as described here.
CS665 Pro
5
5-3