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Chapter 2 Overview
CallConnector Server-Based Operator
The multiple CallConnector Operator s can also be deployed for larger businesses to share the
call handling volumes or be deployed across the branch offices.
SMART CONNECTOR OPERATOR CLIENT/SERVER
The differences between the CallConnector Server-based Operator and Standalone Operator are
summarized in the table below:
Differences
Server-based solution requires the
CallConnector Server to be installed
and running on a server PC
Support for multiple operator
positions
Support for multiple routers
Advanced Operator Windows
Additional Messaging Options
Table 2-3 Differences between the CallConnector Standalone and Server-based Operators
2-6 CallConnector Operator
Description
The server solution runs on a dedicated machine to
support higher performance and reliability
Server solution can support multiple operator
positions up to ten per server
One CallConnector Server can connect and support
up to five routers
User can enable access to additional advanced
operator window in the client/server version including
the Action Bar, Telephone Status and Log windows
Additional messaging options are available in the
client/server deployment version
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