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Related Manuals for Cisco Small Business Pro
Summary of Contents for Cisco Small Business Pro
- Page 1 USER GUIDE Cisco Small Business Pro IP Phone Model SPA525G (SIP)
- Page 2 This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. © 2008 Cisco Systems, Inc. All rights reserved. OL-18193-01...
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Page 3: Table Of Contents
During a Call Chapter 2: Installing Your Phone Before You Begin Connecting the Handset (Optional) Attaching the Desk Stand (Optional) Mounting the Phone to the Wall Connecting Your Phone’s Power Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide... - Page 4 Performing an Unattended (Blind) Transfer Redialing Viewing and Returning Missed Calls Returning a Missed Call Viewing a List of Missed Calls Turning the Missed Calls Shortcut On and Off Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide...
- Page 5 Deleting an Entry from the Call History Lists Saving a Call History List Number to Your Directory Setting or Changing a Phone Password Logging In and Logging Out of Your Phone Accessing Voicemail Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide...
- Page 6 Configuring Date and Time Parameters on Your Phone Using Star Codes Restarting Your Phone Viewing Phone, Network, and Call Information Viewing Phone Information Viewing Network Information Viewing Phone Line and Extension Information Viewing Peripheral Status Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide...
- Page 7 Using the SPA932 Attendant Console with Your SPA525G IP Phone Monitoring the SPA932 Appendix A: Additional Information Regulatory Compliance and Safety Information Warranty End User License Agreement (EULA) Support Contacts Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide...
- Page 8 Contents Appendix B: Where to Go From Here Related Documentation Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide...
- Page 9 This document describes using the SPA525G with a SIP phone system, such as the Cisco SPA9000 Voice System or a Broadsoft or Asterisk system. If you are using the SPA525G with a Cisco Unified Communications 500 Series, see the...
- Page 10 Enter your search terms in the Find text box on the toolbar. STEP 1 By default, the Find tool is available at the right end of the Acrobat toolbar. If the NOTE Find tool does not appear, choose Edit > Find. Cisco Small Business Pro SPA525G (SIP) User Guide...
- Page 11 OK. c. If you want to specify additional search criteria, click Use Advanced Search Options, and choose the options you want. d. Click Search. Cisco Small Business Pro SPA525G (SIP) User Guide...
- Page 12 When the Results appear, click + to open a folder, and then click any link to open STEP 4 the file where the search terms appear. For more information about the Find and Search functions, see the Adobe Acrobat online help. Cisco Small Business Pro SPA525G (SIP) User Guide...
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Page 13: Chapter 1: Getting Started
This document describes using the SPA525G with a SIP phone system, such as the Cisco SPA9000 Voice System or a Broadsoft or Asterisk system. If you are using the SPA525G with a Cisco Unified Communications 500 Series, see the... -
Page 14: Overview Of The Cisco Spa525G Ip Phone
Overview of the Cisco SPA525G IP Phone Overview of the Cisco SPA525G IP Phone The Cisco SPA525G IP Phone is a full-featured VoIP (Voice over Internet Protocol) phone that provide voice communication over an IP network. It provides traditional features, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail. -
Page 15: Caring For Your Phone
Kensington security slot support Caring for Your Phone The Cisco Small Business Pro IP phones are electronic devices that should not be exposed to excessive heat, sun, cold or water. To clean the equipment, use a slightly moistened paper or cloth towel. Do not spray or pour cleaning solution directly onto the hardware unit. -
Page 16: Understanding Your Phone's Lines And Buttons
Pick up to answer or place calls. Speaker Speaker for phone. Message Waiting When lit: Indicator • Red—You have a new voice mail message. • Flashing Red—You have an incoming call. Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide... - Page 17 Press to mute or unmute the phone. When the phone is muted, the button glows red. A flashing red mute button indicates that the phone has no network connectivity. Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide...
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Page 18: Softkey Buttons
Deletes an entire text/number field. Clr DND Clears Do Not Disturb. Conf Initiates a conference call. See “Placing a Three-Way Conference Call,” on page ConfLx Conferences existing active calls on the phone together. Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide... - Page 19 Pastes the item you copied into a list or field. Pickup Allows you to pick up (answer) a call that is ringing at another extension. See “Picking Up a Call,” on page Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide...
- Page 20 “Transferring Calls,” on page Unpark Connects to a parked call. See “Parking a Call,” on page View Displays more information about a selected item. XferLX Transfers existing active calls on the phone. Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide...
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Page 21: Using The Keypad And Buttons With Menus
Use the navigation button to scroll up or down through the menu items, and then press the Select softkey button or the center Select button to choose the highlighted item. Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide... -
Page 22: Entering Numbers And Text In Fields
# + - = ( ) { } Use the delChar softkey button to backspace and delete the last character. Use the Option > Clear softkey button to remove the entire entry. Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide... -
Page 23: Using Phone Hardware And Accessories
”Connecting Bluetooth Headsets” section on page • For wireless, non-Bluetooth headsets (such as Plantronics or Jabra): Connect the headset’s telephone cord into the telephone port on the back of the SPA IP Phone. Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide... -
Page 24: Connecting Bluetooth Headsets
Press Scan to scan for your headset. STEP 2 In the list of found devices, select your headset and press the Select button to edit STEP 3 the profile. Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide... -
Page 25: Using A Headset With Your Ip Phone
Any of these audio devices can be used during a call. Only one device can be used at a time. The handset can be on the hook when using the speakerphone or headset function. Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide... - Page 26 To switch from the speakerphone to a headset, press the Headset button. To switch from the speakerphone to the handset, pick up the handset. To switch from the headset to the speakerphone, press the Speakerphone button. Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide...
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Page 27: Chapter 2: Installing Your Phone
Installing Your Phone This chapter describes how to install and connect your Cisco SPA525G IP Phone. It contains the following sections: • Before You Begin, page 25 • Connecting the Handset, page 25 • (Optional) Attaching the Desk Stand, page 27 •... -
Page 28: Before You Begin
This port is labeled #5 on the Cisco SPA525G IP Phone Connections graphic. Insert the short end of the handset cord into the jack at the bottom of the handset STEP 2 (not shown). Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide... - Page 29 Installing Your Phone Connecting the Handset Figure 1 Cisco SPA525G IP Phone Connections Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide...
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Page 30: (Optional) Attaching The Desk Stand
Slide the bottom tabs into the slots STEP 2 Lightly press down on the top of the desk stand. It should easily slide into the top STEP 3 slots. Do not force. Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide... -
Page 31: (Optional) Mounting The Phone To The Wall
To attach the Mounting Bracket (MB), align the two cleats on the MB with the holes STEP 1 in the phone’s base. Orient the MB such that the phone’s Ethernet and handset ports are accessible STEP 2 after installation. Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide... - Page 32 (Optional) Mounting the Phone to the Wall Push the MB onto the phone’s base. Slide the MB upwards to lock it in place. STEP 3 Plug in the Ethernet and power cables. STEP 4 Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide...
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Page 33: Connecting Your Phone's Power
Ethernet cable from the phone’s WAN port to a switch in your network that provides PoE. See the ”Connecting Your Phone to the Wired Network” section on page Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide... -
Page 34: Connecting Your Phone To The Computer Network
Wireless-G client. Connecting Your Phone to the Wireless Network The PC port is not supported in wireless operation. The PC port is only supported NOTE in a wired operation. Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide... -
Page 35: Determining Your Wireless Router Security Type
Installing Your Phone Connecting Your Phone to the Computer Network The Cisco SPA 525G phone supports a direct connection to the wireless network. Before setting up the wireless network, you need to know the wireless security type for your router. The SPA525G works with the following security types: •... - Page 36 The following example shows WEP information for a Linksys WRV200 router: If your router is using WPA, note the WPA shared key, or passphrase that you need to enter later. Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide...
- Page 37 Scroll to Network Configuration and press Select. STEP 3 In the Wi-Fi field, press the Left or Right Arrow key to turn Wi-Fi . Press the Save STEP 4 softkey. Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide...
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Page 38: Using Wi-Fi Protected Setup With The Spa525G
If required, enter the user name and password. (By default, Linksys routers typically use “admin” for the user name and “admin” for the password.) d. View the Wireless tab or screen. Locate the Wireless Protected Setup configuration menu. Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide... -
Page 39: Manually Adding A Wireless Profile On The Spa525G
In the Wireless Profile screen, press Scan. STEP 1 In the list of available networks, scroll to the desired network and click Add to STEP 2 select the highlighted network. Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide... - Page 40 WEP—Wired Equivalent Privacy: You must enter the Default Transmit Key, Key Type and Length, and the keys. • WPA PSK or WPA2 PSK: You must enter the Cipher Type (TKIP or AES CCMP) and the shared key. Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide...
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Page 41: Uploading Security Certificates To The Phone
Security Mode to set the security options (WPA Enterprise or WPA2 Enterprise). Scroll to Root Certificate and press the Right Arrow key. All files in the “ca” folder STEP 5 are displayed. Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide... -
Page 42: Verifying Phone Startup
Verifying Phone Startup After receiving power and network connectivity, the phone executes a boot-up sequence. During this sequence, the display shows the Cisco logo. All of the lights on the phone will flash. After the sequence, which should take about five seconds, the phone will display the standard menu for the phone. - Page 43 Upgrade using the Cisco SPA9000 Voice System Setup Wizard (if your Cisco phone is part of a Cisco SPA9000 Voice System network). See the SPA9000 Voice System Setup Wizard User Guide Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide...
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Page 44: Chapter 3: Using Basic Phone Functions
• Using the Phone Directories, page 54 • Using the Call History Lists, page 58 • Setting or Changing a Phone Password, page 60 • Accessing Voicemail, page 61 Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide... -
Page 45: Placing Or Answering A Call
The call in progress is put on hold and the incoming call is answered. To return to the first call, select it using the Up Arrow or Down Arrow key and press the Resume softkey. Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide... -
Page 46: Using Dial Assistance
The button lights red. Press the Mute button again to unmute. Putting a Call on Hold To put a call on hold, press the Hold button. A series of beeps indicates the call is on hold. Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide... -
Page 47: Resuming A Call
Press Directory and either choose a number from the personal directory. Press Dial or wait a few seconds. The call is placed on hold and a new line is STEP 3 opened to dial the number. Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide... -
Page 48: Performing An Unattended (Blind) Transfer
(Optional) Press EditDial to select a number and modify it (for example, to add an STEP 2 area code). Lift the handset or press Dial to select a number. The number is automatically STEP 3 dialed. Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide... -
Page 49: Viewing And Returning Missed Calls
If the LCD screen shows a missed call, press the Missed softkey to view a list of missed calls. • If the LCD screen does not show a missed call: a. Press the Setup button. b. Scroll to Call History and press Select. Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide... -
Page 50: Turning The Missed Calls Shortcut On And Off
IP Phone Web Interface; see the ”Configuring Call Forwarding” section on page To forward calls: Press the Setup button. STEP 1 Scroll to User Preferences and press Select. STEP 2 Cisco Small Business Pro SPA IP Phone 525G (SIP) User Guide...