Picking Up Calls - Cisco Small Business Pro User Manual

Chapter 7 Using Directories

Picking up Calls

To Pickup a Ringing Call from Directory
Step 1
Step 2
Step 3
Step 4
Notes
Pickup will only work for numbers that are in the same Cisco CME as the attendant.
Right-click on the name of the contact whose phone is ringing and an
action menu will appear.
Select the Pickup option.
The CallConnector Operator will proceed to dial that phone and retrieve
the ringing phone call.
Your phone line status will become connected to the incoming phone
call.
7-24 CallConnector Operator