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Chapter 7 Using Directories
The Availability section allows the operator to change the availability settings for the selected
contact. The operator can also view and change the Call Forward settings of the contact's
primary phone.
Group/Department Section
Figure 7-9 Directory Action Bar - Group/Department
The Group/Department section displays the contacts' backup contacts and a list of the members
in their group. The operator can click to call or IM the backup contacts or an available member
from the contact's group.
Notes Section
Figure 7-10 Directory Action Bar - Notes
The Notes section displays any notes associated with the selected contact.
7-12 CallConnector Operator
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