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Common Problems
If you encounter problems when using the machine, check the items in this section before contacting us. If the
problems persist, contact your local authorized Canon dealer.
Check the Following
Is the machine turned ON? Is the power cord connected?
●
If the machine is turned ON but does not respond, turn it OFF, check whether the power cord is connected
correctly, and turn it back ON.
Are the phone cord, LAN cable and USB cable connected correctly?
●
Check whether these cables are connected correctly. Use care not to mistake the phone cord's port for the
other cables' ports.
Parts and Their Functions(P. 14)
Is sleep mode activated?
●
If you leave the machine unattended for a specific period of time, it enters sleep mode for power
conservation, not allowing you to operate it.
To cancel sleep mode, press
Is any message displayed on the screen?
●
If a problem occurs, a message is displayed.
When a Problem Cannot Be Solved(P. 526)
Has the Power Switch Been Just Turned ON?
●
Wait a few moments until the machine starts and warms up.
Are the Settings Properly Configured?
●
If the machine does not start operating even after
configured properly. Check the configured settings.
Is the Error Indicator on or Blinking?
●
Make sure that paper is loaded properly in the drawer or multi-purpose tray.
Loading Paper(P. 40)
●
Check if paper is jammed.
Clearing Jams(P. 476)
Troubleshooting
.
has been pressed, the settings may not have been
502
1053-07E
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