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Canon Fax Driver Guide
* If the connection method (USB connection/wired LAN connection) was changed, uninstall the MF driver.
Once uninstallation is complete, reinstall the MF driver.
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Check a connection between the machine and computer.
Connecting to a Wired LAN(P. 303)
Connecting to a Wireless LAN(P. 304)
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If there are connected by USB cable, see Getting Started.
Cannot print RX data.
A received document cannot be printed due to the following:
- Replacement period of the toner cartridge is near.
- A cover is opened.
- A toner cartridge is not set.
- Paper is not set.
- A document or paper jams.
- An abnormality occurs.
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Check whether the problems above are occurring. If messages including causes and solutions appear on
the display, check the contents.
Cannot receive the fax. Make sure the fax was sent correctly by the sender.
The recipient's machine did not respond within 35 seconds.
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Ask the sender to send the fax again. If you hear a beep, tap <Start Receiving> to receive the fax.
Receiving Faxes(P. 133)
Cannot specify a group.
Group Dial was specified as a destination after pressing <Hook>.
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Once you tap <Hook>, you cannot specify destinations in Group Dial. Tap <End> on the <Specify the
destination.> screen, and specify destinations to send fax documents without tapping <Hook>.
Cannot use Google Cloud Print. Server authentication failed.
Cloud Print could not perform server authentication, or could not acquire information for registration.
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Check whether the date and time settings are correctly specified.
Using Google Cloud Print(P. 293)
Troubleshooting
492
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