Skoda ENYAQ iV 2020 Owner's Manual page 271

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Technical data and specifications ›
There are no claims under the ŠKODA Warranty if vehicle dam-
age has occurred in causal connection with one of the following
circumstances:
The service work was not carried out on time and professio-
nally according to the provisions of ŠKODA AUTO, or its exe-
cution was not proven by the customer when asserting claims
under the ŠKODA Warranty.
Damage has not been reported immediately to a specialist
company or has not been properly remedied.
Damage refers to parts that are subject to natural wear, such
as tyres, spark plugs, wiper blades, brake pads and brake discs,
clutch, bulbs, synchronizer rings, batteries, etc.
External impact or influences (e.g. accident, hail, flood, fire
etc.).
Installation, connection of parts or accessories, other adapta-
tion or technical modification of the vehicle not approved by
ŠKODA AUTO (e.g. Tuning).
Unauthorized use, improper handling (e.g. use in motor sport
competitions or overloading), improper care or unauthorized
maintenance.
Non-observance of instructions in the Owner's Manual or in
other factory instructions, including, but not limited to, non-
observance of instructions regarding the procedure for charg-
ing the high-voltage battery.
Use of the vehicle as a stationary source of electrical energy or
extraction and subsequent use of the high-voltage battery
outside the vehicle.
Exposure of the high-voltage battery to water or other liquids.
The customer shall prove the lack of causation.
The present ŠKODA Warranty shall not affect the purchaser's
statutory rights arising from unsatisfactory performance in re-
Rights arising from defective performance, ŠKODA warranties
spect of the seller of the vehicle and possible claims arising from
product liability laws.
ŠKODA Mobility warranty
The Mobility Warranty provides you with a sense of certainty for
journeys in your vehicle.
If your vehicle is left on the road due to an unexpected fault, we
can provide services to keep you moving as part of the mobility
guarantee, including the following: technical assistance on the
phone, breakdown assistance at the breakdown location, start-
up on site, and towing to the ŠKODA service partner, if necessa-
ry.
If your vehicle is not repaired on the same day, then the ŠKODA
Service Partner may, if necessary, arrange additional subsequent
services, such as replacement transport (bus, train, etc.), the pro-
vision of a replacement vehicle, and the like.
Specific claims for free provision of services under the ŠKODA
Mobility Warranty only exist if your vehicle has remained in a
causal connection with a defect which is to be remedied on the
basis of fulfilment under the ŠKODA Warranty.
Check the conditions for provision of the Mobility Warranty for
your vehicle with your ŠKODA Partner. They will also inform you
of the detailed terms and conditions of the Mobility Warranty in
relation to your vehicle. In the event that your vehicle is not cov-
ered by a mobility warranty, he will inform you of the possibili-
ties for subsequent conclusion.
Optional ŠKODA Extended Warranty
If you also purchased a ŠKODA Extended Warranty when pur-
chasing your new car, ŠKODA AUTO will provide you with a free
repair of vehicle damage caused by a defect in the vehicle during
the warranty period.
269

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