Staff Operation - Nortel Communication Server 1000S Service Implementation Manual

Staff operation

Procedure 25
Cancelling DND service
1 The guest dials the DND access DN from his room.
Hello, you have reached the Do Not Disturb service. (The staff can
modify this greeting. See "Customizing greetings" on
Do Not Disturb is active for this room. To cancel now, press 1. To leave
active, please hang up.
2 The guest presses 1 on the telephone keypad.
Do Not Disturb has been cancelled.
Thank you for using this service.
Hospitality Integrated Voice Services then disconnects the call.
To customize the Hospitality Integrated Voice Services greetings or request
AWU and DND services for a guest, the staff must dial the staff access DN
from any Dual-Tone Multi-Frequency (DTMF) telephone within the system.
WARNING
When a greeting is customized, Hospitality Integrated
Voice Services writes over the original default greeting. If
the default greeting must be saved for possible future
use, back up the Hospitality Integrated Voice Services
software to a spare PC Card. Back up the Hospitality
Integrated Voice Services software before recording the
new greeting. Use the Archive Database command in the
CLI (see "Archive Database" on
Hospitality Integrated Voice Services software.
To customize either of the greetings that guests hear when they dial into
Hospitality Integrated Voice Services, follow the steps in Procedure 26 on
page 88. The audio prompts are in italics.
Hospitality Integrated Voice Services Service Implementation Guide
Operation
End of Procedure
Page 87 of 136
page 88.
page 101) to back up the