Background Terminal Facility; Security - Nortel Communication Server 1000S Service Implementation Manual

serving the Hospitality Integrated Voice Services cards, and the user is
prompted for responses.

Background Terminal Facility

Hospitality Integrated Voice Services connects to the system through a BGD
Serial Data Interface (SDI) port. Hospitality Integrated Voice Services does
not actually make the AWU and DND reservations for the guests; it simply
transfers the requests to the system through the Background Terminal
Facility. The system makes the reservations through its existing AWU and
DND software. The system then returns confirmations of the services to the
guests through the BGD terminal and Hospitality Integrated Voice Services.
The system save all AWU, DND, and other relevant information for the
guests. When a guest or staff dials into Hospitality Integrated Voice Services
to request AWU or DND service, Hospitality Integrated Voice Services
retrieves this information from the system through the BGD terminal.
For more information about the BGD terminal, refer to Hospitality Features:
Description and Operation (553-3001-353).

Security

Hospitality Integrated Voice Services uses a keycode to control access to the
features. Hospitality Integrated Voice Services uses industry-standard PC
Cards as the software medium. The keycode restricts all upgrades of either
port capacity or application software to a specific Hospitality Integrated
Voice Services card. Nortel Networks accurately tracks the keycodes to allow
for satisfactory handling of field repairs and incremental upgrades. The
Hospitality Integrated Voice Services card must be disabled for all upgrades,
backups, or restores.
A keycode is necessary for the following upgrades:
• Port capacity upgrades
• Feature enhancements
• New applications
Hospitality Integrated Voice Services Service Implementation Guide
Description Page 23 of 136