Avaya 4630 User Manual page 107

Troubleshooting
Problem/Symptom — Continued
VOICE MAIL APPLICATION:
No Voice Mail application tab
displays with the other application
tabs at the bottom of every screen
VOICE MAIL APPLICATION:
Other questions regarding the Voice
Mail application
WEB ACCESS APPLICATION:
No Web tab displays with the other
application tabs at the bottom of
every screen
You cannot add an entry to a Speed
Dial button
Dialing from the application does not
go through
STOCK TICKER APPLICATION:
The Stock Ticker does not appear,
even though the "Stock Ticker
Active" option is set to "Yes"
Troubleshooting 4630 Applications
Suggested Resolution — Continued
Your System Administrator has not
administered the link between the 4630
Voice Mail application and your
corporate voice messaging system. If
you believe the link should be
available, contact your System
Administrator.
Every Voice Mail screen has a Help
button which connects you to detailed
online Help. If you cannot resolve the
problem or find an answer for your
question, contact your System
Administrator.
Your telephone is not administered to
support the Web Access application. If
you believe it should be available,
contact your System Administrator.
No buttons are available in the
selected Speed Dial group. Select a
different group or delete a button label
before trying to add the entry to your
Speed Dial list.
Your System Administrator must
administer the settings for the
Enhanced Dialing feature beyond the
defaults.
Your System Administrator has turned
off the Stock Ticker. If you believe you
should have the Stock Ticker active,
contact your System Administrator.
Issue 2.0 December 2003
10-7