Avaya 4602 User Manual
Ip telephone
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Also See for 4602:
- Administrator's manual (50 pages) ,
- User manual (38 pages) ,
- Quick reference manual (2 pages)
Related Manuals for Avaya 4602
Summary of Contents for Avaya 4602
- Page 1 4602/4602SW IP Telephone Release 1.8 User’s Guide 555-233-780 Issue 1.8 November 2003...
- Page 3 • Mischief (troubling, but apparently innocuous, tampering) Warranty • Harm (such as harmful tampering, data loss or alteration, Avaya Inc. provides a limited warranty on this product. Refer to your regardless of motive or intent) sales agreement to establish the terms of the limited warranty. In Be aware that there may be a risk of unauthorized intrusions addition, Avaya’s standard warranty language as well as information...
- Page 4 EMC standards and all relevant national deviations: (SDoC) Limits and Methods of Measurement of Radio Interference of Avaya Inc. in the United States of America hereby certifies that the Information Technology Equipment, CISPR 22:1997 and equipment described in this document and bearing a TIA TSB-168 EN55022:1998.
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Page 5: Table Of Contents
■ Document Organization viii ■ Conventions Used ■ Symbolic Conventions Typographic Conventions Related Documents ■ Introducing Your 4602/4602SW IP Telephone Introduction ■ The 4602/4602SW IP Telephone ■ Using Your 4602/4602SW IP Telephone Introduction ■ Making Calls ■ Redialing the last number called Call Handling Features ■... - Page 6 Contents Telephone Management and Troubleshooting Introduction ■ Personalizing Your Telephone's Ringing Pattern ■ Selecting a personalized ringing pattern Testing Your Phone ■ Testing the telephone's lights and display Basic Troubleshooting Chart ■ Resetting your phone Power cycling the phone Index IN-1 Issue 1.8 November 2003...
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Page 7: About This Guide
4602/4602SW IP Telephone is operating properly. NOTES: • The 4602 and 4602SW are identical phones from the point of view of user interface, capabilities, administration, etc. The only differences between the sets are due to differing electrical design - the 4602SW has an Ethernet switch, while the 4602 has an internal shared repeater. -
Page 8: Issue Date
This Guide is organized to help you find topics in a logical manner. Read it from start to finish to get a thorough understanding of how to use your 4602/4602SW IP Telephone, or review the Table of Contents or Index to locate information specific to a task or function you want to perform. -
Page 9: Conventions Used
For information related to installing an IP Telephone, see the “4600 Series IP Telephone Installation Guide” (Document Number 555-233-128). For information on desk/wall mounting the 4602/4602SW, see the “4602/4602SW IP Telephone Stand Instructions” (Document Number 555-233-147). For information related to maintaining an IP Telephone System on a Local Area Network, see the “4600 Series IP Telephone LAN Administrator’s Guide”... - Page 10 Related Documents About This Guide x Issue 1.8 November 2003...
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Page 11: Introducing Your 4602/4602Sw Ip Telephone
Introducing Your 4602/4602SW IP Telephone Introduction This chapter introduces you to the layout of the 4602/4602SW IP Telephone. It provides a description for each functional button and other phone characteristics. The 4602/4602SW IP Telephone The 4602/4602SW IP Telephone has two Line (Call Appearance) buttons, ten dedicated feature buttons, a 2-line by 24 character display area, and a one-way, listen-only speakerphone. - Page 12 The 4602/4602SW IP Telephone Introducing Your 4602/4602SW IP Telephone Figure 1-1. 4602/4602SW IP Telephone Issue 1.8 November 2003...
- Page 13 Introducing Your 4602/4602SW IP Telephone The 4602/4602SW IP Telephone Table 1-1. 4602/4602SW IP Telephone Button/Feature Descriptions Callout Button/Feature Button/Feature Number Name Description Message When lit, indicates you have a message waiting on your Waiting Lamp voice messaging system. Display The display screen has two lines of 24 characters each.
- Page 14 The 4602/4602SW IP Telephone Introducing Your 4602/4602SW IP Telephone Table 1-1. 4602/4602SW IP Telephone Button/Feature Descriptions (Continued) Callout Button/Feature Button/Feature Number Name Description Speaker LED Lights steadily when the listen-only, one-way Indicator Speakerphone is active. Voice Message Accesses your Voice Messaging System.
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Page 15: Using Your 4602/4602Sw Ip Telephone
Using Your 4602/4602SW IP Telephone Introduction This chapter covers making calls, receiving calls, and using call handling features. You can use call handling features when making a call or while a call is in progress. These features have dedicated phone buttons, such as Conference, Drop, Hold, Mute, Redial, Transfer and Speakerphone. -
Page 16: Call Handling Features
Call Handling Features Using Your 4602/4602SW IP Telephone Receiving Calls When someone calls you, the Bell ( ) icon appears in the display as the phone rings. To receive the call, press the Line button for the incoming call, pick up the handset and talk. -
Page 17: Hold
Speaker button, the indicator light illuminates to remind you that the listen-only Speakerphone is engaged. NOTE: The 4602/4602SW IP Telephone Speakerphone is a one-way, listen-only device. The party at the other end of the call will not be able to hear your voice, even though you can hear theirs. -
Page 18: Transfer
Call Handling Features Using Your 4602/4602SW IP Telephone Turning the Speakerphone on during a call Press the Speaker ( ) button. The Speaker indicator next to the Speaker button lights. Both the speaker and handset are now operational. You can hear the person on the other end of the call through the Speakerphone, but they cannot hear you. -
Page 19: Logging Off The Phone
Logging Off the Phone Log off your 4602/4602SW IP Telephone to prevent unauthorized use during an absence or to protect your unique set of administered features when the phone is shared by multiple users. - Page 20 Logging Off the Phone Using Your 4602/4602SW IP Telephone Issue 1.8 November 2003...
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Page 21: Telephone Management And Troubleshooting
Interpreting the different ringer tones you hear. ■ Personalizing your phone’s ringing pattern. ■ Interpreting the 4602/4602SW’s display symbols. ■ Testing your telephone to be sure it is operating correctly. ■ Basic Troubleshooting; this chart provides the most common problems an ■... -
Page 22: Interpreting Ringer Tones
Introduction Telephone Management and Troubleshooting Interpreting Ringer Tones As you become more familiar with your IP Telephone, you will recognize the various tones you hear in response to an incoming call or while using the handset. The chart below provides an overview of the tones you hear; check with your System Administrator to verify if the descriptions are accurate for your system. -
Page 23: Personalizing Your Telephone's Ringing Pattern
Personalizing Your Telephone's Ringing Telephone Management and Troubleshooting Pattern Feedback (Handset) Tones Meaning Intercept/Time-out -_-_-_- Alternating high and low tone indicating either a dialing error, denial of a requested service or failure to dial within a preset interval (usually 10 seconds) after lifting the handset or dialing the previous digit. -
Page 24: Testing Your Phone
Testing Your Phone Telephone Management and Troubleshooting Interpreting Display Icons As you become more familiar with your IP Telephone’s display, you will recognize the icons or symbols associated with the state of a call or the state of the phone. The chart below provides an overview of the icons you may see;... -
Page 25: Basic Troubleshooting Chart
Telephone Management and Troubleshooting Basic Troubleshooting Chart Basic Troubleshooting Chart Problem/Symptom Suggested Solution Phone does not activate after Unless your System Administrator has connecting it the first time already initialized your telephone, you may experience a delay of several minutes before it becomes operational. - Page 26 Basic Troubleshooting Chart Telephone Management and Troubleshooting Problem/Symptom Suggested Solution Audio quality is poor, Various potential network problems may be specifically, you hear an echo causing the problem. while using a handset or Contact your LAN Administrator with as static, sudden silences (gaps complete a description of the problem as in speech), clipped or garbled possible.
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Page 27: Resetting Your Phone
Telephone Management and Troubleshooting Basic Troubleshooting Chart Resetting and Power Cycling the IP Telephone Reset your IP Telephone when other Troubleshooting suggestions do not correct the problem or after being advised to do so by your System Administrator. CAUTION: Use a Power Cycle only with the approval of your System Administrator and only when a reset does not resolve the problem. -
Page 28: Power Cycling The Phone
Basic Troubleshooting Chart Telephone Management and Troubleshooting Power cycling the phone Use the power cycle with your System Administrator’s approval only if the basic or programmed reset procedure cannot be performed or does not correct the problem: 1. Unplug the phone and plug it back in. The phone connection is re-established. -
Page 29: Index
How to Use This Document Introduction Using Icons, Interpreting Display Illustration, of phone About This Guide Introducing Your 4602/4602SW IP Telephone viii Adding a held call to the current call Issue Date, for this document Adding another party to a call viii... - Page 30 Troubleshooting, Basic Chart Retrieving a Voice Mail Message Returning to a held call Ringer Tones, Interpreting Ringing Pattern, Personalizing Using Your 4602/4602SW IP Telephone Sending a call to another telephone Speaker Speaker LED Indicator Voice Mail Message, Retrieving a Speakerphone feature...