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Avaya 4620 Frequently Asked Questions Manual

4620 wml web browser frequently asked questions (faq)
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Avaya™ 4620 IP Telephone
4620 WML Web Browser Frequently
Asked Questions (FAQ)
Issue 1.8
July 24, 2003

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Summary of Contents for Avaya 4620

  • Page 1 Avaya™ 4620 IP Telephone 4620 WML Web Browser Frequently Asked Questions (FAQ) Issue 1.8 July 24, 2003...
  • Page 2 © [2003] Avaya Inc. All Rights Reserved. Page 2 of 32...
  • Page 3 Copyright 2003, Avaya Inc. All Rights Reserved Warranty. Avaya provides a limited warranty on this product. Refer to Printed in USA the “Limited Use Software License Agreement” card provided with your package. Notice. While reasonable efforts were made to ensure that the information in this book was complete and accurate at the Trademarks.

  • Page 4: Table Of Contents

    Does the 4620 WML Browser support cookies? ..........14 Does the 4620 WML Browser support sessions and session variables? ....14 Can I change the font or the size of a font displayed on the 4620 WML Browser?....................15 Scripts, Common WEB Related values............16 What is the right format to set variables in the settings file?......16...
  • Page 5 After reboot, I clicked on the “Web” softkey and I get the “404: Not Found” error: .......................21 I can view a WML page on a cell phone WML browser but the 4620 WML Browser gives me the error “Page cannot be rendered”? ........21 The browser displays “Loading…”...

  • Page 6: Introduction

    Introduction… The Avaya™ 4620 IP Telephone comes with XML-capable Web browsing software (will be referred to as the 4620 WML Web Browser henceforth). The 4620 Telephone has a 168 pixel-by-132 pixel four-gray scale LCD display. The area of the display available for presenting a WML web page to the user is 168 pixels across by 96 pixels in height, arranged in 6 rows each 16 pixels in height.

  • Page 7: Acronyms And Glossary

    XML data, such as all tags must be closed with a slash XML 1.0 ) like this: or followed by a closing tag like this: <example/> <example>close the tag on your way out</example> © [2003] Avaya Inc. All Rights Reserved. Page 7 of 32...

  • Page 8: Documentation, Sdk Faq

    Question What is the location of the SDK document? Answer The 4620 SDK can be found using the following navigation path from http://www.avaya.com Home > Support > Technical Database > Telephone Devices & User Agents > IP Telephones & User Agents > 4600 Series IP Telephones > SDK and Browser Information The document is titled: 4620 SDK Description.

  • Page 9: Where Can I Find The Hosted Site And The Zipped File? What Does The Zip File Contain

    The documents above can all be found on the Avaya Support Center web site, by navigating to our web site as follows: Home > Support > Technical Database > Telephone Devices & User Agents > Telephones & User Agents >...

  • Page 10: General Faq, Browser Behavior And Capabilities

    General FAQ, Browser behavior and capabilities… This section answers basic questions about the 4620 WML Browser and clears the myths and misconceptions. GEN_1 Section: GENERAL Question What version of WML does the 4620 WML Browser support? Answer The 4620 WML Browser supports the WML 1.2 (June 2000) release.

  • Page 11: What Is Hdml? Does The 4620 Wml Browser Support It

    GEN_5 Section: GENERAL Question What is HDML? Does the 4620 WML Browser support it? Answer HDML (Handheld Device Markup Language) was first proposed in 1997 by Unwired Planet as a standard. Later on, in 1999 along with other industry players, a new organization (wapforum.org) was formed and a new specification, WML, was proposed.

  • Page 12: Does The 4620 Wml Browser Support Wmlscript

    Does the 4620 WML Browser cache pages in the browser? Answer The 4620 WML Browser will only store the current WML file (or the current deck of cards) in memory. When a user tries to go back in history and if the page corresponds to...

  • Page 13: How Can I Setup A Standard Webserver To Serve Wml Pages For The 4620 Wml Browser

    4620 WML Browser support any WTAI (Wireless Telephony Application Interface) features? Answer The 4620 WML Browser supports “Click to Dial” and “Add to Speed Dial” in the latest release. Please see release table for feature support. A Guide on how to write WML code so that a user can create web pages using WTAI click-to-dial and add-to-speed dial functionality.

  • Page 14: What Is "Enhanced Local Dialing

    Answer A browser handles “Session” and “Session variables” by storing temporary cookies. Since cookies are not supported on the 4620 WML Browser, sessions and session variables are not supported. © [2003] Avaya Inc. All Rights Reserved. Page 14 of 32...
  • Page 15 Can I change the font or the size of a font displayed on the 4620 WML Browser? Answer It is not possible to change the typeface itself on the browser. Also there is no WML tag specifically to do this. © [2003] Avaya Inc. All Rights Reserved. Page 15 of 32...

  • Page 16: Scripts, Common Web Related Values

    “8000” WMLPROXY “” (null string) • The 4620 will not display the Web label on the softkey if the system value WMLHOME is null. • An HTTP proxy server is not used if WMLPROXY is null, or if WMLPROXY cannot be resolved into a valid IP address.

  • Page 17: Other Ip Telephones

    HTTP proxy server. If the web pages accessed by the 4620 are completely on the customer’s intranet, WMLPROXY, WMLPORT and WMLEXCEPT need not be set. If WMLPROXY is null, the values of WMLPORT and WMLEXCEPT do not matter.

  • Page 18: Technical Details, Wml Issues

    Question What happens if I try to browse a page that has not been encoded in US_ASCII? Answer The 4620 WML Browser will display the page to the best of its ability. Some characters may not be “renderable”. TECH_4 Section:...

  • Page 19: Does The 4620 Wml Browser Support Wml Variables

    What form methods are supported in the 4620 WML Browser? Answer The “get” method is supported. Form method "post" is not supported in this release. The 4620 WML Web Browser will beep and display the following message "method not supported" on the top line for a post action.

  • Page 20: Image Support (Wbmp Issues

    2 pixels). The maximum height is 96 lines (1534 pixels=1536-2). Images greater than the maximums will be truncated. Also for an image to fit in a line the max height can be 14 pixels (16-2 pixels) © [2003] Avaya Inc. All Rights Reserved. Page 20 of 32...

  • Page 21: Troubleshooting

    The browser displays “Loading…” on the top line and does not do anything? Answer You are running an older version of the 4620 application software and should upgrade to the latest version. Release 1.71 version did not implement time outs for HTTP requests.
  • Page 22 This was fixed in Release 1.72. © [2003] Avaya Inc. All Rights Reserved. Page 22 of 32...

  • Page 23: Appendix A: Read Me File Contents For Version 1.71

    4600 Series IP Telephones > Software Downloads Please Note: The following section only describes the read me file contents for the 4620 WML Web Browser. For the complete read me file contents, please check the release documentation. 4620 WML Web Browser: The 4620 WML Web Browser can be identified using the following user agent string "4620_IP_Phone_Web_Browser/0.1 libwww/unknown"...
  • Page 24 WML file The 4620 WML Web Browser does not support the use of & in a URL. This results in a parsing error and the following error message “Page cannot be rendered" is displayed on the top line.

  • Page 25: Appendix B: Read Me File Contents For Version 1.72

    4600 Series IP Telephones > Software Downloads Please Note: The following section only describes the read me file contents for the 4620 WML Web Browser. For the complete read me file contents, please check the release documentation. 4620 WML Web Browser: The 4620 WML Web Browser can be identified using the following user agent string "4620_IP_Phone_Web_Browser/0.1 libwww/unknown"...
  • Page 26 The 4620 WML Web Browser does not support the use of & in a URL. This results in a parsing error and the following error message “Page cannot be rendered" is displayed on the top line. Graphics: The align attribute for <input> is not supported and all <input> tags...

  • Page 27: Appendix C: Read Me File Contents For Version 1.73

    4600 Series IP Telephones > Software Downloads Please Note: The following section only describes the read me file contents for the 4620 WML Web Browser. For the complete read me file contents, please check the release documentation. 4620 WML Web Browser: The 4620 WML Web Browser can be identified using the following user agent string "4620_IP_Phone_Web_Browser/0.1 libwww/unknown"...
  • Page 28 The 4620 WML Web Browser does not support the use of & in a URL. This results in a parsing error and the following error message “Page cannot be rendered" is displayed on the top line. Graphics: The align attribute for <input> is not supported and all <input> tags...

  • Page 29: Appendix D: Read Me File Contents For Version 1.8

    4600 Series IP Telephones > Software Downloads Please Note: The following section only describes the read me file contents for the 4620 WML Web Browser. For the complete read me file contents, please check the release documentation. 4620 WML Web Browser: The 4620 WML Web Browser can be identified using the following user agent string "AVAYA/IGEN/v1.8+(4620x)/0.1 "...
  • Page 30 The 4620 WML Web Browser does not support soft-hyphen and space character entities in a WML file The 4620 WML Web Browser does not support the use of & in a URL. This results in a parsing error and the following error message “Page cannot be rendered"...

  • Page 31: Appendix D: Script Variables Dependencies And Common Error Conditions

    • WMLPROXY is set to valid server • WMLEXCEPT is present SET WMLHOME <valid WML • DNSRVR is set to invalid server Page cannot be rendered internet site> © [2003] Avaya Inc. All Rights Reserved. Page 31 of 32...
  • Page 32 © [2003] Avaya Inc. All Rights Reserved. Page 32 of 32...

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