Chapter 5: Redirecting Calls Through Call Forwarding; Introduction; Forwarding Calls - Avaya 4621SW User Manual

Chapter 5: Redirecting Calls through Call

Introduction

This chapter describes how to forward calls from your Quick Edition IP Telephone to the
Voicemail Application, another Quick Edition IP Telephone on your one-X Quick Edition
network, or an external number.
Tip:
If your Quick Edition IP Telephone is connected to the same network as your
Tip:
computer, you can use the web browser on the computer to set call forwarding
options. For more information about the web-based options, see
Call-Forwarding Option Settings on page
The following sections are included in this chapter:

Forwarding Calls

●
Forwarding Calls
Call-forwarding features let you specify rules for handling calls that are routed to your
Telephone directly or through the Auto Attendant feature. You can forward calls to:
the Voicemail Application on your Telephone,
●
an extension number listed in the Corporate directory or your Personal directory, or
●
the telephone number that you specify (for example, an outside line).
●
Note:
If your network has a G10 PSTN gateway and you forward an incoming outside
Note:
call to a PSTN number, the call will consume two PSTN lines (one incoming, and
one outgoing) on the G10 PSTN gateway while the call is active.
Initially, unanswered calls are forwarded to the Voicemail Application on your Telephone after
three rings. You can increase the number of rings if you would like to have more time to answer
the Telephone before an unanswered call is forwarded. If required, you can choose to forward
all calls instead of unanswered calls only.
Avaya one-X Quick Edition Release 2.0.0 Telephone User Guide
Forwarding
100.
Modifying
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July 2006