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Avaya
Campus
PBX
MICHIGAN STATE UNIVERSITY
Telecommunication Systems
Avaya 4610 SW

User Guide

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Summary of Contents for Avaya 4610 SW

  • Page 1: User Guide

    Avaya Campus MICHIGAN STATE UNIVERSITY Telecommunication Systems Avaya 4610 SW User Guide...
  • Page 2 M I C H I G A N S T A T E U N I V E R S I T Y Avaya 4610 SW Telephone User Guide Michigan State University Telecommunication Systems W110 Public Safety East Lansing, MI 48824-1219 Phone 517.353.5515 •...
  • Page 3: Table Of Contents

    Table of Contents   Telephone Components  .......................... 4  Call Appearance and Call Identification Displays  .................. 7  Dialing Instructions ........................... 7  Status Icons ............................... 8  Answer, Place, and End a Call ........................ 9  Redial .............................. 10  Speakerphone ............................ 10  Hold  ................................. 11  Transfer .............................. 11  Conference  .............................. 12  Speed Dial ............................... 12  Working in the Speed Dial Screen  ...................... 13  Abbreviated Dialing  .......................... 17  Options  .............................. 18  Call Log .............................. 20  The Call Log Summary Screen ......................... 20  Working in the Call Log Screens  ...................... 21  Message .............................. 24  Send All Calls ............................ 24  Call Forwarding All Calls  .......................... 25  Call Park.............................. 25 ...
  • Page 4: Telephone Components

    Telep hone Co ompone ents 1) Call a appearance/ /feature but ttons — For accessing in ncoming/out tgoing lines a and program mmed features. An undersco ore indicates s the current tly selected c call appearan nce. 2) Displa ay — This ar rea shows st tatus for the call appeara...
  • Page 5 6) Arrow keys — Depending on the current screen display, you can use these keys to move between screen pages, to cycle through Call Log and Speed Dial entries, and to move the cursor during data entry. 7) Hold button —...
  • Page 6: Navigating Application Screens

    Navigating Application Screens Your telephone uses telephone Feature buttons, Line/Feature buttons, and softkeys for maximum flexibility in operating the telephone and working with its applications. Telephone Feature buttons are used in the Phone Application and appear on the face of the telephone around the dialpad.
  • Page 7: Call Appearance And Call Identification Displays

    Return to Page 1 of the Home at any time screen Call Appearance and Call Identification Displays Your telephone has six call appearance/feature buttons per screen page. Beginning with the first button in the upper left corner of the telephone and going down, the display identifies the buttons in the left column.
  • Page 8: Status Icons

    Emergency “911”. University Operator “0”. Status Icons The icons displayed on the call appearance/feature buttons of your telephone are explained in the following table. Icon Definition An incoming call is waiting to be answered. Ringing The call you are currently handling. If you have a Active bridged call appearance on your telephone, this icon will appear when that appearance is active.
  • Page 9: Answer, Place, And End A Call

    Call Log Application The Call Log Application provides three lists, each showing up to 15 outgoing, incoming answered or missed calls. Use this application to: • call a person directly from the Call Log, or • add the name and telephone number of a log entry to a Speed Dial button. Web Access Application The Web Access Application provides access to Web pages reachable through links from a Home page and connected pages.
  • Page 10: Redial

    If the call appearance for the ringing call is not displayed on the current Home screen page, use the Arrow keys to switch between the pages. Use the Exit button to return to the Home screen. When you locate the call appearance for the ringing call, press the corresponding call appearance button.
  • Page 11: Hold

      To change from the headset to the speakerphone:  1. Press the Speaker button.   To change from the handset to the speakerphone:  1. Press the Speaker button. 2. Hang up the handset.   To change from the speaker to the handset:  1. Pick up the handset and talk.   To end a speakerphone call:  1. Press the Speaker button again. Hold To put a call on hold:  1. Press the Hold button.
  • Page 12: Conference

    3. When it rings on the other end, press the Transfer button again. Or, when the party answers, announce the call, explain that you are transferring a call, and then hang 4. If the line is busy or if there is no answer, press the Drop button.
  • Page 13: Working In The Speed Dial Screen

    When you have created a speed dial list, the Speed Dial screen displays the saved entries in alphabetical order. A single page displays six entries. You can make a call directly from this screen by pressing the button associated with a displayed entry. The figure below shows a sample Speed Dial screen.
  • Page 14 Delete an entry from the speed The Delete softkey dial list Return to the Home screen in The Done softkey which you were working previously Return to the Home screen at any time To add speed dial entries to your personal directory:  1. If the softkey labels are not displayed, press any softkey button to display the softkey labels.
  • Page 15 You must include the code required to access an outside line (for example, “8”) for external telephone numbers. You can use the Pause softkey to insert a 1.5-second pause. It is often useful to include a pause (or series of pauses) in beeper/pager numbers to allow a paging system enough time to answer.
  • Page 16 2. Press the SpDial softkey. 3. Press the Edit softkey. Note: You can use the Arrow keys or the index feature to locate the entry you want to edit. 4. Press the Line/Feature button associated with the button you want to update. 5.
  • Page 17: Abbreviated Dialing

    10. Repeat Steps 3 through 9 to edit more entries.   To delete stored speed dial entries:  1. If the softkey labels are not displayed, press any softkey button to display the softkey labels. 2. Press the SpDial softkey. 3. Press the Delete softkey. 4. Press the feature button corresponding to the entry you want to delete. Note: If the entry you want to delete is not displayed on the current screen page, use the Arrow keys to cycle through the speed dial list.
  • Page 18: Options

    6. If you want to program another button, repeat Steps 1 through 4. 7. To end programming, hang up.   To call a number using an AD button  1. Press the AD button to automatically dial the stored number. Options The Options screen allows you to personalize your options such as ring pattern, contrast control, call log setup and visual ringing.
  • Page 19 3. Press the Ring Options feature button. 4. Press the Ring Pattern feature button. 5. Use the Arrow keys or the dialpad to cycle through all eight ringing patterns. Note: To listen to a specific ring pattern, press the Play softkey for a selected ring pattern number.
  • Page 20: Call Log

    If you want to save the selections that you have just made, press the Save softkey. You will hear a confirmation tone, and you are returned to the Options screen. If you want to return to the Options screen without saving your entries, press the Cancel softkey.
  • Page 21: Working In The Call Log Screens

    The most recent call is displayed in the top-most position of the first page. When the log is full (that is, 48 calls), the log automatically deletes the oldest call information to allow for continuous logging without interruption. In addition, you can delete specific entries from the Call Log Detail screen.
  • Page 22 View information about a The button associated with the entry specific log entry Scroll through the pages of call log entries Make a call to the entry The Call softkey displayed Scroll through call log entries Return to the Home screen  ...
  • Page 23 The telephone goes off-hook and the number is dialed.   To save an entry in the Call Log to your Speed Dial List:  1. If the softkey labels are not displayed, press any softkey button to display the softkey labels. 2. Press the Log softkey. 3. If the Missed Call Log does not list the party you want, press the Outgo or InAns softkey to display a different Call Log.
  • Page 24: Message

    9. Press the Done softkey. The telephone displays the Speed Dial Field Selection screen. 10. When the update is complete, press the Save softkey to add the information to a Speed Dial button. Note: To exit without saving, press the Cancel softkey. The Name/Number or Name/URI entry is added to a Speed Dial button label.
  • Page 25: Call Forwarding All Calls

    To cancel Send All Calls:  1. Press the Send Calls button again (while on-hook). Call Forwarding All Calls To temporarily redirect all calls:  1. Press the Call Fwd button. or, Dial the Call Forward code *2. 2. Dial the extension or phone number where calls are to be sent. 3.
  • Page 26: Call Pickup

    Call Pickup Lets you answer a call at your telephone for another extension in your pickup group. Use when you wish to handle a call for a group member who is absent or otherwise unable to answer. To answer a call placed to your pickup group:  Note: You can only use this feature if you and the called party have been assigned to the same pickup group by MSU Telecom Systems.
  • Page 27: Dial Intercom

      To place a call to the name shown on the display:  1. Pick up the handset. 2. While the name is shown, press the Call Disp button (if administered) or, if you do not have a Call Disp button on your set, press the Phone/Exit button and then dial the number using the dial pad.
  • Page 28 Press Change the label of a call The Edit softkey appearance/feature button Delete the customized labels of The Restore softkey all the call appearance/feature buttons and restore all the system labels. Return to the Home screen in The Done softkey which you were working previously Return to the Home screen...
  • Page 29 To view the system labels:  1. If the softkey labels are not displayed, press any softkey button to display the softkey labels. 2. Press the Label softkey. 3. Press the Inspect softkey. 4. Use the Arrow keys to scroll through the Label Inspect screen pages on the telephone.

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