Troubleshooting - Hitachi RZ-V100CYH Operating Instruction And Cook Book

Troubleshooting

●If rice does not cook properly (points to check)
1 2
3 When using rinse-free rice
●In general, rinse-free rice does not need to be rinsed. However, there are cases in which particles of rice, produced
as a result of grains being rubbed together, have adhered to the surface of the grains.
These particles repel water, causing the rice to fail to blend in the water. This may result in rice being cooked
unevenly or scorched. So, stir the rice and water well from the bottom. ●If the rice makes the water cloudy, rinse the
rice several times to wash away any excess starch.
4 Adjust the amount of water according to the type of rice and your preference.
●The water level lines inside the inner pot should be used as guidelines.
Adjust the amount of water between the "Soft" and "Hard" lines
according to the type of rice and your preference.
Please check the following if the rice does not cook properly even though you have tried the measures described above.
For example, when the rice is too soft or too hard, use the following information as a reference.
Amount of rice
●Level off the rice in the measuring cup (180 ml) provided with the appliance.
Be sure to use the measuring cup supplied with the appliance. Do not use any other measuring cups as some cups have a
capacity of approximately 200 ml.
●Do not exceed the amount limit indicated for each cooking program.
Washing the rice
●Wash the rice until the water runs clear.
Water used to wash and cook the rice
●Do not use hot water. (Doing so may cause the rice to become mushy or to develop an odor.)
●Cooking rice using water with high alkalinity may cause the rice to become sticky or turn yellow.
Stirring and loosening the rice
●Stir and loosen the rice after the cooking process has been completed.
By releasing the excess steam from the surface of the rice, you can help
ensure it has a fluffy texture.
Failure to do so may cause the rice to become hard or sticky, or to be cooked unevenly.
Power
●Always plug the appliance into a dedicated power outlet. (Do not connect any other appliances to the same outlet.
Using an extension cord or sharing the same outlet with other appliances could cause the voltage to drop and prevent the
rice from cooking properly.
●If the cooking process is interrupted by pressing the "Cancel/off" button, unplugging the cord, or due to a power failure, the
rice will not be cooked properly.
1 Try different texture modes
●If "Normal" course is selected in "White", you can adjust the hardness.
Please enjoy your preferred texture by selecting three types of textures using the "Texture" button.
Texture
Texture
Texture
2 Using the settings for cooking a small amount of rice
●When cooking a small amount of rice (less than two cups), select the
"1-2 person" program.
Cooking a small amount of rice often results in the rice not being kept warm during steaming.
However, this program cooks and steams a small amount of rice to make it fluffy.
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P.E-19
P.E-19
P.E-19
P.E-9
Please check the following before
requesting repairs.
: Hard
: Normal
: Soft
Water level marked for "Normal"
Water level marked for "Soft"
Water level marked for "Hard"
Water level scale on the inner pot (for three cups of rice)
Loosen the rice as if you Loosen the rice with
were digging up from the a chopping motion
bottom of the inner pot. to make it fluffy.
E-35