Troubleshooting; Rice Cooking - Hitachi RZWS4YH Operating Instructions Manual

Troubleshooting

If This Happens
●Soft
●Sticky
●Hard
●Hard core
●Watery and not
fully cooked
Amount of rice and adjusting the amount of water
●Measure the rice by using the measuring cup provided and do not exceed the amount of rice
that can be cooked for the particular cooking method.
●When the rice is soft, reduce the amount of water.
●Reduce the amount of water when using the timer.
(This prevents the rice from becoming too soft because it absorbs too much water.)
Washing the rice
●In case of white rice, wash it until the water stays clear.
●
In case of rinse-free rice, wash the rice if the water is cloudy, and then swill the rice to let the
rice and water sit for a while.
Water used to wash and cook the rice
●Wash the rice with cold water but not warm or hot water. (It will make the rice sticky.)
●Cooking with highly alkaline water could cause the rice to become sticky or turn yellow. Also,
cooking the rice in hard water (foreign mineral water, etc.) could cause the rice to become
crunchy or hard. Adjust the amount of water for your preference.
Select menu
●When cooking a small amount of rice, please select either "2 Cups" or "1 Cup" for the menu setting.
●Rice may be sticky when using "ECO" or "Rapid."
Stirring the rice
●Stir the rice as soon as it finishes cooking.
(This prevents the excess steam from making the rice sticky or making it smelly.)
The bottom of the inner pot or the temperature sensor is dirty
●Remove any debris.
Interrupting cooking
●If cooking is interrupted because the "Cancel" button was pressed, the power cord was unplugged, there
was a power outage, the rice container is raised, etc., the rice might not be cooked properly thereafter.
Power
●Using an extension cord or simultaneously plugging other electric devices into the same power
outlet could cause the voltage to drop and prevent the rice from cooking properly.
Do not use an extension cord and only plug the rice cooker into the power outlet.
Amount of rice and adjusting the amount of water
●Measure the rice by using the measuring cup provided and do not exceed the amount
of rice that can be cooked for the particular cooking method.
●When the rice is hard, increase the amount of water.
Washing the rice
●In case of white rice, wash it until the water stays clear.
●In case of rinse-free rice, wash the rice if the water is cloudy, and then swill the rice to let the
rice and water sit for a while.
Water used to wash and cook the rice
●Cooking the rice in hard water (foreign mineral water, etc.) could cause the rice to become
crunchy or hard. Adjust the amount of water for your preference.
Select menu
●When cooking a small amount of rice, please select either "2 Cups" or "1 Cup" for the menu setting.
●Rice may be hard when using "ECO" or "Rapid."
The bottom of the inner pot or the temperature sensor is dirty
●Remove any debris.
Interrupting cooking
●If cooking is interrupted because the "Cancel" button was pressed, the power cord was
unplugged, there was a power outage, the rice container is raised, etc., the rice might
not be cooked properly thereafter.
Power
●Using an extension cord or simultaneously plugging other electric devices into the same power
outlet could cause the voltage to drop and prevent the rice from cooking properly.
Do not use an extension cord and only plug the rice cooker into the power outlet.
Please check the following points
before calling for service.
Check This
P.6, 12
P.12
P.11, 20, 21
P.6, 12
P.11, 20, 21
P.12
23