Table of Contents
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Table of Contents
Related Manuals for VeriFone UX300
Summary of Contents for VeriFone UX300
- Page 1 UX300 Installation Guide Verifone Part Number DOC159-023-EN-C, Revision C...
- Page 2 Verifone, Inc. The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.
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Page 3: Table Of Contents
Top Features..........17 UX300 GPRS Bottom Functions........17 ARS and Service Switches. - Page 4 UX300 Models ........
- Page 5 RS-485 3-Pin Port..........50 UX300 Caution and Warning Messages ......51...
- Page 6 ONTENTS UX300 I NSTALLATION UIDE...
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Page 7: Preface
Chapter Port Pinouts. Shows the different pinout settings for ports on the UX300 persistent board as well as model-dependent boards. Appendix UX300 Caution and Warning Messages. Shows the UL/cUL certification-compliant translations of all Warning and Caution messages in this installation guide. -
Page 8: Related Documentation
Related Documentation Related To learn more about the card reader and controller device, refer to the following Documentation set of documents and their associated Verifone Part Numbers (VPNs). UX1xx Series Certifications and Regulations Sheet VPN DOC159-001-EN UX100 Quick Installation Guide... -
Page 9: Acronym Definitions
Registered Jack 45 modular connector RS-232 Recommended Standard 232 RS-485 Recommended Standard 485, or TIA-485-A Request to Send Secure Access Module SubMiniature version A connector SRED Secure Reading and Exchange of Data Universal Serial Bus Vending Machine Wide Area Networks UX300 I NSTALLATION UIDE... - Page 10 REFACE Conventions and Acronyms UX300 I NSTALLATION UIDE...
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Page 11: Hapter
AMEX Expresspay2. Device Capabilities The UX300 is a main control unit device as well as a magnetic card reader and smart card reader. This unit connects to vending machines, PCs, and is intended to connect to peripheral units such as PIN pads, CTLS antenna and external printers. - Page 12 UX300-LAN • UX300-WPWR. Verifone ships variants of the UX300 for different markets. Your unit may have a NOTE different configuration and may look different from the illustrations in this guide. However, the basic process described in this guide remain the same, regardless of the configuration.
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Page 13: Setup
To minimize data reading or writing errors, pick a location free from magnetic interference. Choose a spot a safe distance away from objects or units that generate magnetism. • Install the unit not more than 0.5 m away from the UX400 CTLS Reader. UX300 I NSTALLATION UIDE... -
Page 14: Choosing Mounting Location
CAUTION Make sure the installation method does not invalidate the Anti-Removal Switches (ARS) function. Do not, for instance, install the UX300 in a sub-chassis that can be removed from the main cabinet. NOTE The front panel of the device meets the IP34 standards for installation under outdoor environments. -
Page 15: Front Features
POWER PORT Figure 2 UX300-Petrol Underside View Verifone ships variants of the UX300 for different markets. Your unit may have a NOTE different configuration and may look different from the illustrations in this guide. However, the basic process described in this guide remain the same, regardless of the configuration. - Page 16 Four USB Type A master ports • RS-485 port • UX300-LAN • MDB power port • Two RS-232 powered ports • Four USB Type A master ports • Second LAN port. • UX300-WPWR • Power Port (24 V DC) UX300 I NSTALLATION UIDE...
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Page 17: Top Features
ETUP Examining the Unit’s Features The following illustration shows the top view of the UX300. CARDHOLDER COVER SERVICE SWITCH Figure 3 UX300 Top View Top Features • SAM card slots, see Figure 7 • System Mode service switch UX300 GPRS •... -
Page 18: Ars And Service Switches
BOARD POWER PORT Figure 4 UX300-GPRS Bottom View ARS and Service The following illustrations show the locations of the two Anti-Removal Switches Switches (ARS) and the service switch on the UX300. ANTI-REMOVAL SWITCHES (ARS) SYSTEM MODE SERVICE SWITCH Figure 5... -
Page 19: Removal Protection
Make sure the installation method does not invalidate the Anti-Removal Switch CAUTION (ARS) function. Do not, for instance, install the UX300 in a sub-chassis that can be removed from the main cabinet. System Mode The rear service switch gives administrators System Mode access for the UX300. - Page 20 Close the SAM cardholder. Slide the locking tab to the position. LOCK Figure 7 Installing SAM Card Slide the cardholder cover back, locking it into place. Figure 8 Replacing the SAM Cardholders UX300 I NSTALLATION UIDE...
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Page 21: Normal Operation Mode
ETUP Installing SIM Card and Antenna Normal Operation Do not use the UX300 unless it is in normal operation mode. By default, the Mode position of the toggle switch located on the side of the SAM compartment is set to High. -
Page 22: Cable Connections
Device • Connecting to a Vending Machine • Connecting to a PC Connecting to a Vending Machine You can connect the UX300 to a host vending machine (VM) with any of the following connection types: UX300 I NSTALLATION UIDE... -
Page 23: Connecting To A Ux-Series Peripheral Device
USB Type B • ETH (LAN) • COM (RS-232) • Connecting to a PC You can connect the UX300 to a host PC with any of the following connection options: • RJ45 to RS-232 connection • USB Type B connection •... -
Page 24: Connecting Optional Devices
UX400 CTLS UX400, make sure both devices are not more than 0.5 m away from each unit other. Attach one end of the SMA cable to the UX300 and the other end to the UX400. UX400 RJ-45 8-Pin... -
Page 25: Disconnecting Cables
To connect to a Disconnect the device from all power sources. TG-2460H Printer Disconnect the device from any external devices. Connect the RS-232 cable to the UX300-Petrol printer port and connect the RJ45 plug to the printer. TG2460H Figure 13... -
Page 26: Installing Usb Cable Retainers
We recommend using Verifone USB cables (see Accessories and Documentation) for uniformity in cable connector sizes. To install USB cable After you connect USB cables to the UX300, install the following retainers to retainers secure the cables in place. Figure 15 Installing First Two Cable Retainers Position the main cable retainer on the lip of the persistent board. -
Page 27: Mounting The Device
Secure the retainer with two hex screws to lock the USB cables in place. See F in Figure Mounting the Use the following procedure to mount the UX300 to a suitable mounting surface. Device For proper operation of the Anti-Removal Switches (ARS), do not use additional CAUTION gaskets or washers. -
Page 28: Grounding The Units
Secure the unit with M5 nuts with a minimum length of 12 mm. Tighten the nuts using to the recommended torque of 7.0 kgfcm (6.1 lbf.in). You can also mount the UX300 using welded screw bolts on the inner side of the NOTE mounting plate. -
Page 29: Connecting Power Supply
Figure 19). Your power connection depends on your specific card reader configuration. Verifone ships variants of the UX300 for different markets. Your unit may have a NOTE different configuration and may look different from the illustrations in this guide. However, the basic process described in this guide remain the same, regardless of the configuration. -
Page 30: Using The Device
ETUP Using the Device To connect to a power Connect the power cable to the power port on the UX300 and the other end to source your power source. Figure 19 Power Connection Options for the UX300 Series Using the Device Card transaction procedures vary depending on the application. - Page 31 If using a smart card, insert the card and follow the on-screen instructions before removing the card. When using a smart card, leave the card in the reader until the transaction is CAUTION complete. Premature removal can void the transaction. UX300 I NSTALLATION UIDE...
- Page 32 ETUP Using the Device UX300 I NSTALLATION UIDE...
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Page 33: Hapter
HAPTER Specifications This chapter discusses power requirements, dimensions, and other specifications of the UX300-series card reader. UX300 Models The following table shows the various models and specifications of UX300-series units. Table 3 UX300 Models and Specifications Model Name Part Number... -
Page 34: Temperature
Typical Power: 3 W (CTLS read), 4W (UX100 display heater), 0.5W (UX100/ 110), 5W (RS232-vout) • Sleep Mode: Approximately 30 to 50 mW, wakeup time 7 sec. UX300-MDB, UX300-PSTN, UX300-ISDN, UX300-GPRS, UX300-LAN, UX300- WPWR • Operation voltage: 9 V DC to 43 V DC •... -
Page 35: Weight
4 Powered USB Type A • • Additional COM powered ports • GPRS antenna • ISDN • PSTN • RS-485 • An additional ETH connection with 2 colored LEDs for link state and speed indication • Printer COM UX300 I NSTALLATION UIDE... -
Page 36: Communication
PECIFICATIONS Communication • COM: Up to 115200 bps, HW RTS/CTS handshake • MDB: 9600 bps fix, 9E1 • RS-485: Up to 115200 bps, half duplex Display • 3 status LEDs on the front (payment application controlled) UX300 I NSTALLATION UIDE... -
Page 37: Hapter
These suggestions apply equally to your device, or any of its attachments or accessories. If your device is not working properly, take it to the nearest Verifone- authorized service provider for servicing or replacement. Additional The following is additional information for your safety in using this device. - Page 38 AINTENANCE AND LEANING Additional Safety Information UX300 I NSTALLATION UIDE...
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Page 39: Hapter
International – Contact your Verifone representative. Service Returns Before returning the unit to Verifone, you must obtain a Merchandise Return Authorization (MRA) number. The following procedure describes how to return one or more card reading units for repair or replacement (U.S. customers only). -
Page 40: Accessories And Documentation
You will be issued MRA number(s) and the fax will be returned to you. NOTE One MRA number must be issued for each unit you return to Verifone, even if you are returning several of the same model. Describe the problem(s) and provide the shipping address where the repaired or replacement unit must be returned. -
Page 41: Connection Cables
EU power cord for PWR159-001-01-A PSU. CBL258-006-01-A US power cord for PWR159-001-01-A PSU. CBL258-004-01-A UK power cord for PWR159-001-01-A PSU. CBL258-014-01-A South Africa power cord for PWR159-001-01-A PSU PWR159-001-01-A 12 V, 3.3 A L5 EEF power supply unit (PSU) for UX300 UX300 I NSTALLATION UIDE... -
Page 42: Cable Retainers
ERVICE AND UPPORT Accessories and Documentation PWR159-002-01-A 12 V, 3.3 A L6 EEF power supply unit (PSU) for UX300 CPS12490-4A-R 24 V Rhino PSU for UX300-Petrol. 27556-10-R Power cable for printer external power supply. 28580-01-R TG2460-H Printer Power cable for UX300-Petrol. -
Page 43: Hapter
Ensure that you are swiping cards properly. With the card reader, the black magnetic stripe should face down. NOTE The UX300 reads the card upon card removal or withdrawal from the slot. • If possible, process a transaction manually, using an external keypad, instead of the card reader. - Page 44 Ensure that the card is inserted correctly and that the card is not removed prematurely. • Ensure the SAM cards are properly inserted in the cardholders and that the cardholders are properly secured (see Installing or Replacing SAM Cards). • If the problem persists, contact your local Verifone representative. UX300 I NSTALLATION UIDE...
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Page 45: Hapter
HAPTER Port Pinouts The following tables list the port pinouts for the UX300-series persistent board (see Figure 2) and the model-dependent boards. Persistent Board Refer to the following port pinout diagrams for the persistent board. Ports Power Port Connector Function... -
Page 46: Ux400 8-Pin Port
USB Host Signal + USB ID pin/Ground Receptacle Plug USB Pinout Connector Function Description (Client Port) +5 V 5 V USB Power DATA- USB Device Signal - DATA+ USB Device Signal + USB Ground Receptacle Plug UX300 I NSTALLATION UIDE... -
Page 47: Model-Dependent Board Ports
INOUTS Model-Dependent Board Ports Model- Refer to the following diagrams for the model-dependent board ports. Dependent Board Ports Power Port (DC-in Applies to UX300-LAN, UX300-PSTN, UX300-ISDN and UX300-MDB. MDB) Connector Function Description V_MDB 9 V to 43 V, external power from cable... -
Page 48: Power Port (Dc-In Or Printer)
+24 V - Printer Power to TG-2460H printer GND - Printer Printer ground No connection No connection USB Pinout Applies to all variants, except UX300-WPWR. (Host Port) Connector Function Description +5 V 5 V USB Power (500 mA) DATA- USB Host Signal -... -
Page 49: Port (Com2)
No connection No connection Power ground Receive data Transmit data Clear to send Request to send Printer Port (COM3) Applies to UX300-LAN, UX300-Petrol, UX300-PSTN, UX300-ISDN and UX300- MDB. Connector Function Description Ready to send Clear to send V_MDB 9 V to 43 V... -
Page 50: Pstn Rj9 Port (Line)
INOUTS Model-Dependent Board Ports PSTN RJ9 Port Applies to UX300-PSTN. (Line) Connector Function Description No Connect Ring No Connect ISDN RJ9 Port (Line) Applies to UX300-ISDN. Connector Function Description RS-485 3-Pin Port Applies to UX300-Petrol. Connector Function Description 485- RS485 Signal -ve... -
Page 51: A P P En Di
Anti- suppression de la Do not, for instance, install the fonction (ARS). Ne pas, par exemple, UX300 in a sub-chassis that can installer la UX300 dans un sous-châssis be removed from the main cabinet. qui peut être retiré de l' armoire principale. - Page 52 UX300 Caution and Warning Messages Table 5 Caution and Warning Messages (continued) Notice Chapter Page English Text French Text Caution Setup page Using an incorrectly rated power Utilisation d'une alimentation mal classé supply can damage the unit or peut endommager l'appareil ou provoquer cause it to malfunction.
- Page 53 UX300 Caution and Warning Messages UX300 I NSTALLATION UIDE...
- Page 54 Verifone, Inc. Tel: 1-800-Verifone www.verifone.com UX300 Installation Guide Verifone Part Number DOC159-023-EN-C, Revision C...