Possible Problems And Solutions; Basic Printer Problems; Display Problems; Printing Problems - Fuji Xerox DocuPrint CP315 dw User Manual

7.2 Possible Problems and Solutions

7.2.1 Basic Printer Problems

Some printer problems can be easily resolved. If a problem occurs with the printer, check each of the following.
• The power cord is plugged into the printer and a properly grounded electrical outlet.
• The printer is turned on.
• The electrical outlet is not turned off at any switch or breaker.
• Other electrical equipment plugged into the outlet is working.
• All optional accessories are properly installed.
If you have checked all of the above and still have a problem, turn off the printer, wait for 10 seconds, and then
turn on the printer. This often fixes the problem.
Note
• If error messages are displayed on the operator panel or on your computer screen, follow the on-screen instructions to
resolve the printer problems. See "Understanding Printer Messages (P.92)."

7.2.2 Display Problems

Problem
Menu settings changed from the
operator panel have no effect.

7.2.3 Printing Problems

Problem
Cannot print or the printout has
incorrect characters.
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User Guide
Action
Settings in the software program, the print driver, or the printer utilities
have precedence over the settings made on the operator panel.
Action
Make sure that the top menu appears on the operator panel before you
send a job to print. Press the
Make sure that the print media is loaded in the printer. Press the
<Menu> button to return to the top menu.
Verify that the correct Page Description Language (PDL) is used.
Verify that the correct print driver is used.
Make sure that the correct USB or Ethernet cable is securely connected to
the printer.
Verify that the correct print media size is selected.
If you use a print spooler, verify that the spooler has not stalled.
Check the printer's interface from [Report / List].
Determine the current host interface. Press the
[Panel Settings] to verify that the current interface settings are correct.
Refer
• For details, see "[Report / List] (P.43)."
<Menu> button to return to the top menu.
or button to select