Fuji Xerox DocuPrint CP315 dw User Manual page 143

Problem
Smearing Toner/Loose Toner
Problem
Toner smears or toner comes off. 1
Action
6 Clean the developer and print a Demo Page for verification.
Refer
• For details, see "[Clean Marking Units] (P.58)" and "[Demo Page]
(P.44)."
If the problem persists, proceed to step 7.
7 Ensure a proper balance between toner and developing powder, and print a
Demo Page for verification.
Refer
• For details, see "[Toner Refresh] (P.58)" and "[Demo Page] (P.44)."
Note
• This feature uses the toner, and shorten the life of the toner cartridge
and the drum cartridge.
If the problem persists, proceed to step 8.
8 Replace the drum cartridge and print a Demo Page for verification.
Refer
• For details, see "Replacing the Drum Cartridges (P.103)" and "[Demo
Page] (P.44)."
If the problem persists, contact Fuji Xerox local representative office or an
authorized dealer.
Action
The print media surface may be uneven. Change the paper type in the print
driver. For example, change the plain paper to thick.
a
On the [Paper/Output] tab, change the paper type setting.
If the problem persists, proceed to step 2.
2 Make sure that the correct print media is being used.
Refer
• For details, see "Supported Print Media (P.64)."
If the problem persists, proceed to step 3.
3 Replace the drum cartridges and print a Demo Page for verification.
Refer
• For details, see "Replacing the Drum Cartridges (P.103)" and "[Demo
Page] (P.44)."
If the problem persists, proceed to step 4.
143
7 Troubleshooting