Fuji Xerox DocuPrint CP315 dw User Manual page 157

Problem
Bypass Tray Misfeed Jam
Problem
Print media misfeeds occur in the
bypass tray.
Action
3c Turn over the print media.
If the problem persists, proceed to step 4a.
4a Use print media that is not damp.
If the problem persists, proceed to step 3a.
4b Replace the drum cartridges.
Refer
• For details, see "Replacing the Drum Cartridges (P.103)."
If the problem persists, contact Fuji Xerox local representative office or an
authorized dealer.
Action
1 Make sure that the bypass tray is properly inserted.
If the type of the print media being used is thick, proceed to 2a.
If the type of the print media being used is thin, proceed to 2b.
If the type of the print media being used is coated, proceed to 2c.
If the type of the print media being used is envelope, proceed to 2d.
If using paper other than the above, proceed to step 2e.
2a Use thick paper that is 216 gsm or less.
If the problem persists, proceed to step 3a.
2b Use thin paper that is 60 gsm or more.
If the problem persists, proceed to step 3d.
2c Load coated paper one sheet at a time.
If the problem persists, proceed to step 3b.
2d Make sure that the envelope is properly loaded in the bypass tray as
instructed.
Refer
• For details, see "Loading Envelopes (P.75)."
If the problem persists, proceed to step 3c.
2e Make sure that the print media is not damp.
If the print media is not damp, proceed to step 3a.
If the print media is damp, proceed to step 3c.
3a Flex, fan, and straighten the print media.
If the problem persists, proceed to step 3b.
3b Wipe the retard roller and paper feed rollers of the bypass tray with a cloth
moistened with water.
Refer
• For details, see "Cleaning the Retard Roller and Paper Feed Rollers of
the Bypass Tray (P.113)."
If the problem persists, proceed to step 4a.
3c If the envelope is deformed, correct it or use another envelope.
If the problem persists, proceed to step 3a.
3d Turn over the print media.
If the problem persists, proceed to step 4a.
4a Use print media that is not damp.
If the problem persists, proceed to step 4b.
157
7 Troubleshooting