TP-Link TD-W8968 User Manual page 109

Appendix B: Troubleshooting
T1. What can I do if I don't know or forget my password?
1) For default wireless password: Please refer to the
bottom of the modem router.
2) For the web management page password: Reset the modem router first and then use the
default username and password: admin/admin.
T2. How do I restore my modem router's configuration to its factory default settings?
With the modem router powered on, press and hold the
about 8 seconds before releasing it.

Note:
Once the modem router is reset, the current configuration settings will be lost and you will need
to re-configure the router.
T3. What can I do if I cannot access the web management page?
1) Configure your computer's IP Address.
For Mac OS X
Click the Apple icon on the upper left corner of the screen.

Go to System Preferences

Select Airport on the left menu bar, and then click

select Ethernet for wired configuration.
In the Con-figure IPv4

Click Apply to save the settings.

For Windows 7
Click Start → Control Panel

adapter settings.
Right-click Wireless Network Connection

Properties.
Select Internet Protocol Version 4 (TCP/IPv4),

Select Obtain an IP address automatically

Then click OK.
For Windows XP
Click Start → Control Panel

Right-click Wireless Network Connection

Properties.
Select Internet Protocol

→ Network.
box under TCP/IP, select
→ Network and Internet
→ Network and Internet Connections
(TCP/IP), and then click Properties.
105
Wireless Password/PIN
RESET button on the rear panel for
Advanced for wireless configuration; or
Using DHCP.
→ View network status
(or Local Area Connection), and then click
and then click Properties.
and Obtain DNS server address
(or Local Area Connection), and then click
TD-W8968 User Guide
labeled on the
→ Change
automatically.
→ Network Connections.