Denso GT10B-SU User Manual page 19

- If you have installed the device driver designed for Windows 2000/XP family to Windows 98SE/Me:
The wrong device will be marked with
device with the following steps:
1) Remove DENSO WAVE USB-COM Port from the device manager.
2) Remove the following files if any at the following locations:
C: Windows Inf Other
C: Windows Inf
C: Windows System
C: Windows System32 drivers
3) Reboot the host computer.
- If you attempted to install the device driver designed for Windows 98 family to Windows 2000/XP:
Windows 2000/XP issued an error and rejected the driver installation. To recover from the error state, perform the
following steps:
1) Remove the USB Device GT10B-SU/LU from the device manager.
2) Remove Oem*.inf files having the same contents of Dwcom9x.inf from C: Winnt Inf folder. (To find those
files, open the Dwcom9x.inf file stored on the installer CD using Note Pad and copy the character string(s) on
the top line, open the Winnt Inf folder, click Search on the tool bar, paste the string(s) into the Containing
text box, and click Search Now.)
3) Remove Oem*.pnf files (a compiled file of the Oem*.inf files), where * is the same number as Oem*.inf files.
4) Remove the following files if any at the following locations:
C: Winnt Inf
C: Winnt System
C: Winnt System32 drivers
5) Reboot the host computer.
After completion of the procedure above, reinstall our USB-COM device driver.
In Windows 2000/XP, before unplugging the USB interface cable, use the Hardware wizard in the Control Panel to
stop the device.
When configuring the COM port:
In Windows 2000/XP, if you connect the scanner to your computer first time or have changed the COM port for
the scanner or hub, then confirm the COM port number on the Windows device manager or the like before use.
Windows 98SE/Me will automatically assign the COM port number according to the OS specifications so that the
port number cannot be fixed. This may cause the COM port number to be changed at the time of next rebooting of
the host computer if (1) you have connected the scanner to the COM port first time or (2) you have changed the
configuration as given below:
- Changing the number of the scanner units connected to the COM ports
- Changing the COM port to which the scanner or hub is connected.
In such a case, reboot the host computer, open the device manager, and check the COM port number actually
assigned by OS before use.
To use two or more communications processors (software) or scanners concurrently on your computer, be sure to
assign a unique COM port to each of them.
when the Windows device manager is opened. Remove the wrong
DENSO WAVEdwcom.inf
Dwcom.inf, Dwcom.pnf, Dwcom9x.inf, Dwcom9x.pnf, Dwport.inf,
Dwport.pnf
Dwport.vxd
Dwport.sys
Dwcom.inf, Dwcom.pnf, Dwcom9x.inf, Dwcom9x.pnf, Dwport.inf,
Dwport.pnf
Dwport.vxd
Dwcom9x.sys
Note: For Windows XP, read C: Winnt ... as C: Windows ...
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