Ricoh SP 330DN Service Manual page 35

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Error Codes
When other errors occur, check the following error code list.
SP menu > [@Remote] > [Remote Service] > [Instl: ErrorCode]
Caused by Operation Error, Incorrect Setting
Code
-12003
Attempted registration without execution of a
confirmation and no previous registration.
-12004
Attempted setting with illegal entries for
certification and ID2.
-12006
A confirmation request was made after the
confirmation had been already completed.
-12008
Update certification failed because mainframe
was in use.
Error Caused by Response from GW URL
Code
-2387
Not supported at the Service Center
-2389
Database out of service
-2390
Program out of service
-2391
Two registrations for the same mainframe
-2392
Parameter error
-2393
External RCG not managed
-2394
Mainframe not managed
-2395
Box ID for external RCG is illegal.
-2396
Mainframe ID for external RCG is illegal.
-2397
Incorrect ID2 format
-2398
Incorrect request number format
SM
Settings for @Remote Service (for Printer Models)
Meaning
Meaning
2-9
Solution/ Workaround
Perform Confirmation before
attempting the Registration.
Check the ID2 of the machine.
Execute registration.
Check the machine condition. If the
machine is in use, try again later.
Solution/ Workaround
Check the registration condition of the
machine
Check the ID2 of the machine.
Check the Request No.
M0C3/M0C4/M0C5/M0C6/M0C7

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