Table of Contents

Advertisement

User Guide

Getting Started
Loading Paper
Troubleshooting
For information not in this manual, refer to
the HTML/PDF files on the supplied
CD-ROM.
For safe and correct use, be sure to read the Safety Information in
"Read This First" before using the machine.

Advertisement

Table of Contents
loading

Summary of Contents for Ricoh SP 3600dn

  • Page 1: User Guide

    User Guide Getting Started Loading Paper Troubleshooting For information not in this manual, refer to the HTML/PDF files on the supplied CD-ROM. For safe and correct use, be sure to read the Safety Information in "Read This First" before using the machine.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS Manuals for This Machine..........................3 List of Manuals..............................5 1. Getting Started Before You Start..............................7 How to Read the Manuals..........................7 Model-Specific Information...........................8 List of Options..............................9 Guide to Names and Functions of Components....................10 Guide to Components..........................10 Guide to the Names and Functions of the Control Panel.................14 Guide to the Names and Functions of the Control Panel Screen............15 Turning On/Off the Power..........................17 Turing On the Power............................17...
  • Page 4 Specifying a Paper Size..........................48 Specifying a Paper Type..........................49 Configuring Envelope Settings Using the Control Panel................49 3. Troubleshooting When a Panel Tone Beeps..........................51 When Checking the Indicator Lamps, Status Icons, and Messages on the Control Panel......52 Indicators..............................52 If USB Connection Fails...........................53 When Messages Are Displayed........................54 Status Messages............................54 Alert Messages............................54...
  • Page 5: Manuals For This Machine

    Manuals for This Machine Read this manual carefully before using this machine. Refer to the manuals that are relevant to what you want to do with the machine. • The method for viewing the manual depends on the manual. ® ®...
  • Page 6 Be sure to read this manual when configuring the enhanced security functions or user and administrator authentication. Driver Installation Guide Explains how to install and configure the drivers.
  • Page 7: List Of Manuals

    List of Manuals Printed Manual PDF Manual HTML Manual Manual Name Provided Provided Provided User Guide Read This First Quick Installation Guide Operating Instructions Security Guide Driver Installation Guide • Operating Instructions and Driver Installation Guide are available in English, German, French, Italian, Spanish, Dutch, and Russian.
  • Page 9: Getting Started

    1. Getting Started This section describes the symbols used in the manuals supplied with the printer, available options, and names and functions of components. Before You Start How to Read the Manuals Symbols used in the manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data.
  • Page 10: Model-Specific Information

    1. Getting Started Disclaimer Contents of this manual are subject to change without prior notice. To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any damages whatsoever arising out of failures of this machine, losses of the registered data, or the use or non-use of this product and operation manuals provided with it.
  • Page 11: List Of Options

    Before You Start The following information is region-specific. Read the information under the symbol that corresponds to the region of your printer. (mainly Europe and Asia) If the label contains the following, your printer is a Region A model: • CODE XXXX -27 •...
  • Page 12: Guide To Names And Functions Of Components

    1. Getting Started Guide to Names and Functions of Components Guide to Components • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Exterior: Front view CZF044 1. Front cover Open to access the inside of the printer and remove jammed paper. Open here to replace the print cartridge and the drum unit.
  • Page 13 Guide to Names and Functions of Components 5. Ventilation holes Prevent overheating. 6. Front cover open button Push this button to open the front cover. 7. Paper size dial Use this dial to specify the paper size. To use a paper size that is not indicated on the paper size dial, set the dial to "...
  • Page 14 1. Getting Started Exterior: Rear view CZF003 1. Ventilation holes Prevent overheating. 2. Power connector Connect the power cord to the printer. Insert the other end into an electrical outlet. 3. Rear cover open lever Pull this lever to open the rear cover. 4.
  • Page 15 Guide to Names and Functions of Components Interior: Front view CZF002 1. Print cartridge Messages appear on the screen when the print cartridge needs to be replaced, or a new cartridge needs to be prepared. For details about the messages that appear on the screen when consumables need to be replaced, see "Replenishing and Replacing Consumables", Operating Instructions.
  • Page 16: Guide To The Names And Functions Of The Control Panel

    1. Getting Started 1. Fusing unit Messages appear on the screen when the fusing unit needs to be replaced, or a new fusing unit needs to be prepared. For details about the messages that appear on the screen when consumables need to be replaced, see "Replenishing and Replacing Consumables", Operating Instructions.
  • Page 17: Guide To The Names And Functions Of The Control Panel Screen

    Guide to Names and Functions of Components 3. [Menu] key Press this key to configure and check the current printer settings. Press to change the default settings to meet your requirements. See page 20 "Displaying the Printer Configuration Screens Using the Control Panel". 4.
  • Page 18 1. Getting Started 1. Operational Status or Messages Displays the printer status and messages. 2. [JobReset] Press to cancel the current print job. 3. [Supplies] Press to display the information about printer supplies.
  • Page 19: Turning On/Off The Power

    Turning On/Off the Power Turning On/Off the Power This section explains how to turn on/off the printer. Turing On the Power Make sure the power cord is firmly plugged into the wall outlet. Push the main power switch. CZF031 The power indicator turns on. Turning Off the Power •...
  • Page 20: Saving Energy

    1. Getting Started Push the main power switch. CZF031 The main power is turned off automatically when the shutdown process is complete. If the machine does not turn off within 10 minutes, contact your service representative. Saving Energy This printer has the following energy saving functions: Sleep mode The printer will automatically go into Sleep mode when a certain period of time elapses following the last operation or print.
  • Page 21 Turning On/Off the Power • Operations are suspended during printing • The Data In indicator is on or flashing • The printer consumes less energy when in Sleep mode, but it takes longer to start printing.
  • Page 22: Displaying The Printer Configuration Screens Using The Control Panel

    1. Getting Started Displaying the Printer Configuration Screens Using the Control Panel The configuration screens allow you to change or set defaults. • If an authentication screen appears, enter the password. For details, contact your administrator. Press the [Menu] key. CZF042 Select the settings you want to change.
  • Page 23: Using Web Image Monitor

    Using Web Image Monitor Using Web Image Monitor Using Web Image Monitor, you can check the printer status and change settings. Available operations The following operations can be remotely performed using Web Image Monitor from a client computer. • Displaying printer status or settings •...
  • Page 24: Displaying The Top Page

    1. Getting Started • When using a host name under Windows Server 2003/2003 R2/2008/2008 R2/2012 with IPv6 protocol, perform host name resolution using an external DNS server. The host file cannot be used. • To use JAWS 7.0 under Web Image Monitor, you must be running Windows and Internet Explorer 6.0 or a later version.
  • Page 25 Using Web Image Monitor To log in to Web Image Monitor in the administrator mode, click [Login] on the top page. The window for entering the login user name and password appears. Enter your login user name and password, and then click [Login]. For details about the login user name and password, contact your administrator.
  • Page 26 1. Getting Started...
  • Page 27: Loading Paper

    2. Loading Paper This chapter describes available trays for each paper size and type, and explains how to load paper in paper trays. Paper Loading Procedure To achieve the print results you expect, it is important to select an appropriate input tray according to the size, type, and weight of the paper you want to use for printing.
  • Page 28: Paper Size Specifications

    2. Loading Paper Paper Size Specifications The following tables show the paper sizes that can be loaded in each paper tray. The "Paper size" column shows the names of paper sizes and their dimensions in millimeters and inches. The icons indicate the paper orientation in relation to the printer body. The letters in the tables indicate the following: •...
  • Page 29 Paper Size Specifications Paper size name Actual size Bypass tray Tray 1 Tray 2 Two-sided × 13 8.5" × 13" × 11 8.5" × 11" × 14 8.25" × 14" × 13 8.25" × 13" 8 × 13 8" × 13" 8 ×...
  • Page 30 2. Loading Paper Imperial sizes Horizontal size Vertical size Horizontal size Vertical size Tray (One-sided) (One-sided) (Two-sided) (Two-sided) Bypass tray 2.37 to 8.50" 5.00 to 35.43" 3.94 to 8.50" 10.99 to 14.01" Trays 1, 2 3.94 to 8.50" 5.83 to 14.01" 3.94 to 8.50"...
  • Page 31: Paper Type Specifications

    Paper Type Specifications Paper Type Specifications The following table show the paper types that can be loaded in each tray. See “Paper weight” table for the actual paper weight indicated by numbers in the “Paper weight No.” column. Use both tables to specify the correct paper type for the paper you are using.
  • Page 32 2. Loading Paper Paper weight Paper weight 52–65 g/m (14–18 lb. BOND) 66–74 g/m (18–20 lb. BOND) 75–90 g/m (20–24 lb. BOND) 91–105 g/m (24–28 lb. BOND) 106–130 g/m (28–35 lb. BOND) 131–162 g/m (35 lb. BOND–90 lb. INDEX) It is not necessary to specify the paper weight for this paper type. •...
  • Page 33: Paper Precautions

    Paper Precautions Paper Precautions • Do not attempt to print on stapled sheets, aluminum foil, carbon paper, or any kind of conductive paper. Doing so risks fire. Precautions • Recommended paper: Paper with calcium carbonate (CaCO3) ratio of 15% or less. •...
  • Page 34 2. Loading Paper • Do not store paper vertically. • Once opened, store paper in plastic bags. Print Area The following shows the recommended print area for paper printed with this printer: CEC244 1. Print area 2. Feed direction 3. 4.2 mm (0.2 inches) 4.
  • Page 35: Loading Paper Into Paper Trays

    Loading Paper into Paper Trays Loading Paper into Paper Trays In the following example procedure, paper is loaded into Tray 1. • When loading paper, take care not to trap or injure your fingers. • When using the envelope lever, take care not to trap or injure your fingers. •...
  • Page 36 2. Loading Paper Pull out the paper tray carefully. Adjust the paper size dial to match the size and feed direction of paper in the paper tray. CZF027 Pull the tray carefully until it stops, lift the front side of the tray, and then pull it out of the printer.
  • Page 37 Loading Paper into Paper Trays Squeeze the end guide and slide it inward to match the standard size. CXC614 Fan the paper before loading it in the tray. CBK254 Load the new paper stack print side down. Make sure paper is not stacked higher than the upper limit (upper line) marked inside the tray. CXC666 Adjust the paper guides to close any gaps.
  • Page 38: When Loading Paper Larger Than A4 Or 8 × 11

    2. Loading Paper Lift the front side of the tray, and then slide it into the printer carefully until it stops. CZF029 To avoid paper jams, make sure the tray is securely inserted. • When loading paper larger than A4 or 8 ×...
  • Page 39 Loading Paper into Paper Trays Return the catches to the positions where they lock. CXC608 • When loading A4 , 8 × 11 , or smaller paper, do not extend the tray. Otherwise, a paper jam may occur.
  • Page 40: Loading Paper Into The Bypass Tray

    2. Loading Paper Loading Paper into the Bypass Tray • For details about trays that can be loaded for each paper size and type, see page 26 "Paper Size Specifications" and page 29 "Paper Type Specifications". • Make sure the paper stack does not exceed the upper limit mark. Excessive stacking can cause paper jams.
  • Page 41 Loading Paper into the Bypass Tray Slide both sides of the paper guide outward, and then load paper print side up until it stops. CZF038 Adjust both sides of the paper guide to match the paper width. CZF039 • When using the bypass tray, it is recommended that you set the paper direction to . •...
  • Page 42: Loading Orientation-Fixed Paper Or Two-Sided Paper

    2. Loading Paper Loading Orientation-Fixed Paper or Two-Sided Paper Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, or copied paper) might not print correctly, depending on how the paper is placed. Settings using the control panel Set [Letterhead Setting] to [Auto Detect], and then place the paper as shown in the table below.
  • Page 43 Loading Orientation-Fixed Paper or Two-Sided Paper • For details about how to make two-sided prints, see "Printing on Both Sides of a Page", Operating Instructions.
  • Page 44: Loading Envelopes

    2. Loading Paper Loading Envelopes This section explains various details about and recommendations concerning envelopes. • The inside of the machine could be very hot. Do not touch the parts with a label indicating the "hot surface." Otherwise, an injury might occur. •...
  • Page 45: Specifications Of Envelopes

    Loading Envelopes Close the rear cover. CZF114 • Be sure to raise the envelope lever after printing on envelopes. Specifications of Envelopes • Do not use window envelopes. • Envelopes, especially those with glue on their flaps, may stick together. Fan the envelopes to separate them before loading.
  • Page 46 2. Loading Paper Orientation Paper tray 1 Bypass tray Envelopes • Flaps: closed • Flaps: closed • Bottom side of envelopes: • Bottom side of envelopes: toward the right of the printer toward the right of the printer • Side to be printed: face up •...
  • Page 47: Printing On Envelopes With Windows (Pcl 6/Postscript 3)

    Loading Envelopes • Certain types of envelopes might be output creased, dirtied, or misprinted. If you are printing a solid color on an envelope, lines may appear where the overlapped edges of the envelope make it thicker. Printing on Envelopes with Windows (PCL 6/PostScript 3) After creating a document, open the [Printing Preferences] dialog box in the document's native application.
  • Page 48: Printing On Envelopes With Mac Os X

    2. Loading Paper Click the [Paper] tab, and then configure the following settings: • Input Tray: Select the paper tray where the envelopes are loaded. • Document Size: Select the envelope size. • Type: Select [Envelope]. Change any other print settings as necessary. For details, see the printer driver's Help. Click [OK].
  • Page 49 Loading Envelopes Switch the "Feature Sets:" menu to configure the following settings: • Paper Type: Select [Envelope]. Change any other print settings as necessary. Start printing from the application's printing preferences screen. • Configure the paper settings appropriately using both the printer driver and the control panel. For details about settings using the control panel, see page 49 "Configuring Envelope Settings Using the Control Panel".
  • Page 50: Paper Settings

    2. Loading Paper Paper Settings This section explains how to specify paper size and type using the control panel. • When [Tray Setting Priority] is set to [Machine Setting(s)], the paper settings configured using the printer's control panel have priority over the settings specified in the printer driver or commands. For details, see "System", Operating Instructions.
  • Page 51: Specifying A Paper Type

    Paper Settings • For details about the available paper size, see page 26 "Paper Size Specifications". Specifying a Paper Type You can improve printer performance by selecting the optimum paper type for the tray. Press the [Menu] key, and then select the setting items using the [ ] or [ ] key. Select [Tray Paper Settings] Press [OK] Select [Paper Type: (tray name)]...
  • Page 52 2. Loading Paper • For details about the envelope types that can be loaded in each tray, see page 26 "Paper Size Specifications" and page 29 "Paper Type Specifications". • For details about how to load envelopes, see page 42 "Loading Envelopes". •...
  • Page 53: Troubleshooting

    3. Troubleshooting This chapter provides solutions to common problems and it also explains how to correct unwanted print results. When a Panel Tone Beeps The following table describes various beep patterns that the printer produces to alert users about printer conditions and the meaning of each beep pattern.
  • Page 54: When Checking The Indicator Lamps, Status Icons, And Messages On The Control Panel

    3. Troubleshooting When Checking the Indicator Lamps, Status Icons, and Messages on the Control Panel Indicators This section describes the indicators displayed when the printer requires the user to remove misfed paper, to add paper, or to perform other procedures. Indicator Status : Paper Misfeed indicator...
  • Page 55: If Usb Connection Fails

    If USB Connection Fails If USB Connection Fails Problem Causes Solutions The printer is not The USB cable is not Disconnect the USB cable, turn off the automatically recognized. connected properly. printer, and then turn it on again. When the printer has fully booted up, reconnect the USB cable.
  • Page 56: When Messages Are Displayed

    3. Troubleshooting When Messages Are Displayed This section describes the main messages that appear on the display panel and printed error logs and reports. If other messages appear, follow their instructions. Status Messages Message Status "Loading toner" The machine is loading toner. "Please wait..."...
  • Page 57 When Messages Are Displayed Message Cause Solution " (B) Open Front Cover and Open the front cover and For details, see page 74 remove the paper." remove the jammed paper "Removing Jammed Paper". from the internal paper feed path. " (B) (C) Open Front/Rear Open the front cover and For details, see page 74 Cover and remove misfeed."...
  • Page 58 3. Troubleshooting Message Cause Solution "Change (Tray name) to the The size of the paper in the Press [Change] to change the following settings:" tray does not match the paper paper size and type settings of size specified in the printer the tray, as indicated on the driver.
  • Page 59 When Messages Are Displayed Message Cause Solution "Repl Requrd Soon Maint. Kit" You will need to replace the Contact your sales or service maintenance kit soon. representative to obtain a new unit. "Rplcmnt Rqrd Soon:Drum Unit" You will need to replace the Contact your sales or service drum unit soon.
  • Page 60: When You Cannot Print

    3. Troubleshooting When You Cannot Print Problem Cause Solution Printing does not start. The power is off. For details about how to turn on the main power switch, see page 17 "Turning On/Off the Power". Printing does not start. The cause is displayed on the Check the error message or screen of the control panel.
  • Page 61: Other Printing Problems

    Other Printing Problems Other Printing Problems This section describes likely causes of and possible solutions for problems that can occur when a print job is performed from a computer. When You Cannot Print Properly Problem Cause Solution The printed image is smudged. Settings for thick paper have not PCL 5e/5c: been configured when printing...
  • Page 62 3. Troubleshooting Problem Cause Solution Printed images contain blots or The paper is creased, curled, or Smooth out the wrinkles or are patchy. has blemishes. replace the paper. For details about paper, see page 31 "Paper Precautions". The printed image is faded over The paper is damp.
  • Page 63 Other Printing Problems Problem Cause Solution The printed image is different Printing will be performed by PCL 6: from the image on the the printer's graphic processing On the printer driver's [Detailed computer's display. function. Settings] tab, click [Print Quality] in "Menu:", and then select [Raster] in the "Vector/ Raster:"...
  • Page 64 3. Troubleshooting Problem Cause Solution Print result differs from the The printer is not selected for Use the printer driver of the display. printing. printer and check that the printer is the specified printer. For details about how to open the printer driver settings screen, see "Displaying the Printing Preferences dialog box from the...
  • Page 65 Other Printing Problems Problem Cause Solution Images are cut off, or excess is You may be using paper smaller Use the same size paper as that printed. than the size selected in the selected in the application. If application. you cannot load paper of the correct size, use the reduction function to reduce the image, and then print.
  • Page 66: Paper Misfeeds Occur Frequently

    3. Troubleshooting Paper Misfeeds Occur Frequently Problem Cause Solution Paper is not fed from the When you are using Windows, PCL 5e/5c: selected tray. printer driver settings override On the printer driver's [Paper] those settings using the display tab, select the desired input tray panel.
  • Page 67 Other Printing Problems Problem Cause Solution Misfeeds occur frequently. The paper is damp. Use paper that has been stored in the recommended temperature and humidity conditions. For details about the proper way to store paper, see page 31 "Paper Precautions". Misfeeds occur frequently.
  • Page 68 3. Troubleshooting Problem Cause Solution Printed paper becomes The paper is damp. Use paper that has been stored creased. in the recommended temperature and humidity conditions. For details about the proper way to store paper, see page 31 "Paper Precautions". Printed paper becomes The paper is too thin.
  • Page 69: Additional Troubleshooting

    Other Printing Problems Problem Cause Solution The image on the back side of Missing patches and smudges • Do not install the printer in duplex printing has mottled are caused by moisture leaking areas that are susceptible blank patches or is smudged. from the paper.
  • Page 70 3. Troubleshooting Problem Causes Solutions Optional components Bidirectional communication is Set up optional devices on the connected to the printer are not not working. properties of the printer. For recognized. details about how to set up optional devices, see the printer driver Help.
  • Page 71 Other Printing Problems Problem Causes Solutions Some types of data, such as The printer driver settings are PCL 5e/5c: graphics data or data from not configured correctly. On the printer driver's [Print certain applications, do not Quality] tab, select [600 dpi] in print.
  • Page 72 3. Troubleshooting Problem Causes Solutions Some characters are not printed The printer driver settings are PCL 5e/5c: or appear strange. not configured correctly. On the printer driver's [Print Quality] tab, select [600 dpi] in the "Resolution" area. PCL 6: • On the printer driver's [Detailed Settings] tab, click [Print Quality] in "Menu:", and then select...
  • Page 73: The Printed Image Is Different From The Image On The Computer

    Other Printing Problems Problem Causes Solutions Print ends mid-job. An error might have occurred. Check the printer's display panel to see if an error has occurred. "Resetting job..." appears and Memory is insufficient. In [System], select [Memory printing is suspended. Usage] to [Font Priority].
  • Page 74 3. Troubleshooting Problem Solutions It takes too long to resume • The data is so large or complex that it takes time to process it. printing. If Data In indicator is flashing, the data is being processed. Wait until it resumes. •...
  • Page 75 Other Printing Problems Problem Solutions An empty tray is selected by If a paper tray is opened and closed while the printer is in Energy Auto Tray Select, and the Saver mode, the printer will initialize the tray upon recovery, but document is not printed due to the tray will not be selectable by Auto Tray Select.
  • Page 76: Removing Jammed Paper

    3. Troubleshooting Removing Jammed Paper An error message appears if a paper misfeed occurs. The error message indicates where the misfeed occurs. Check the location and remove the paper. • The inside of the machine could be very hot. Do not touch the parts with a label indicating the "hot surface."...
  • Page 77 Removing Jammed Paper Pull out the jammed paper carefully. CZF055 Close the paper tray carefully. CZF056 Open the front cover by pushing the front cover release button, and then close it to reset the misfeed condition. CZF005...
  • Page 78: Paper Misfeed Message (A2)

    3. Troubleshooting CZF053 • When closing the front cover, push the upper side of the cover firmly. After closing the cover, check that the paper jam is cleared. Paper Misfeed Message (A2) The paper misfeed message " (A2)" appears when a paper misfeed occurs in the bypass tray. Remove paper loaded in the bypass tray.
  • Page 79: Paper Misfeed Message (B)

    Removing Jammed Paper Open the front cover by pushing the front cover release button, and then close it to reset the misfeed condition. CZF005 CZF053 • When closing the front cover, push the upper side of the cover firmly. After closing the cover, check that the paper jam is cleared.
  • Page 80 3. Troubleshooting Push the button on the right side of the printer, and then open the front cover with both hands carefully. CZF005 Hold the print cartridge's front handle to lift and pull it out. CZF050 Pull out the jammed paper carefully. CZF061...
  • Page 81 Removing Jammed Paper If you cannot see the jammed paper or remove it, lift "B" and remove the jammed paper. CZF060 CZF061 Hold the handle of the print cartridge, and then insert it into the printer until it stops. CZF052...
  • Page 82: Paper Misfeed Message (B) (C)

    3. Troubleshooting Close the front cover with both hands carefully. CZF053 • When closing the front cover, push the upper side of the cover firmly. After closing the cover, check that the paper jam is cleared. Paper Misfeed Message (B) (C) The paper misfeed message "...
  • Page 83 Removing Jammed Paper Hold the print cartridge's front handle to lift and pull it out. CZF050 Pull out the jammed paper carefully. CZF061 If you cannot see the jammed paper or remove it, lift "B" and remove the jammed paper. CZF060...
  • Page 84 3. Troubleshooting CZF061 If you cannot remove the jammed paper, open the rear cover. CZF062 Lift the lock levers of the fusing unit CZF063...
  • Page 85 Removing Jammed Paper Pull the fusing unit out. CZF064 Hold the tab, and then remove the jammed paper. CYN065 If the paper is not jammed in the fusing unit, remove the jammed paper from inside of the printer. CZF074...
  • Page 86 3. Troubleshooting CZF067 Push the fusing unit until it stops. CZF068 Push the lock levers of the fusing unit down until they click. CZF069...
  • Page 87: Paper Misfeed Message (Y)

    Removing Jammed Paper Close the rear cover. CZF070 Hold the handle of the print cartridge, and then insert it into the printer until it stops. CZF052 Close the front cover with both hands carefully. CZF053 • When closing the front cover, push the upper side of the cover firmly. After closing the cover, check that the paper jam is cleared.
  • Page 88 3. Troubleshooting • " (Y1)": Tray 2 The procedure for removing jammed paper is the same for all trays. Pull out the paper tray until it stops. CZF910 Pull out the jammed paper carefully. CZF912 Hold the tray with both hands, slide it along the rails of the paper feed unit, and then push it straight in.
  • Page 89: Paper Misfeed Message (Z1)

    Removing Jammed Paper Open the front cover by pushing the front cover release button, and then close it to reset the misfeed condition. CZF005 CZF053 Paper Misfeed Message (Z1) The paper misfeed message " (Z1)" appears when a paper misfeed occurs inside the duplex unit. Open the rear cover.
  • Page 90 3. Troubleshooting Pull out the jammed paper carefully. CZF074 If you can see the jammed paper in the output tray, keep the rear cover opened and remove the paper. CZF075 Pull out the jammed paper carefully. CZF077...
  • Page 91: Paper Misfeed Message (Z2)

    Removing Jammed Paper Close the rear cover. CZF070 Paper Misfeed Message (Z2) The paper misfeed message " (Z2)" appears when a paper misfeed occurs in the internal paper feed path of duplex printing. Pull out the paper tray carefully. CZF109 Pull down "Z2".
  • Page 92 3. Troubleshooting Pull out the jammed paper carefully. CZF080 Return "Z2" to its original position. CZF081 Lift the front side of the tray, and then slide it into the printer carefully until it stops. CZF029...
  • Page 93 Removing Jammed Paper Open the front cover by pushing the front cover release button, and then close it to reset the misfeed condition. CZF005 CZF053...
  • Page 94: Trademarks

    3. Troubleshooting Trademarks Adobe, Acrobat, PostScript, and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. ® Firefox is a registered trademark of the Mozilla Foundation. Macintosh, Mac OS, OS X, and Safari are trademarks of Apple Inc., registered in the United States and other countries.
  • Page 95 Trademarks • The product names of Windows 8.1 are as follows: ® ® Microsoft Windows ® ® Microsoft Windows 8.1 Pro ® ® Microsoft Windows 8.1 Enterprise • The product names of Windows Server 2003 are as follows: ® ® Microsoft Windows Server 2003 Standard Edition...
  • Page 96 MEMO...
  • Page 97 MEMO...
  • Page 98 MEMO M171-8604A...
  • Page 99 © 2014...
  • Page 100 M171-8604A...

Table of Contents