NETGEAR M4300 Intelligent Edge Series Hardware Installation Manual

Fully managed stackable switches
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Hardware Installation Guide
M4300 Intelligent Edge Series
Fully Managed Stackable Switches
January 2020
202-12073-01
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134, USA

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Summary of Contents for NETGEAR M4300 Intelligent Edge Series

  • Page 1 Hardware Installation Guide M4300 Intelligent Edge Series Fully Managed Stackable Switches NETGEAR, Inc. January 2020 350 E. Plumeria Drive 202-12073-01 San Jose, CA 95134, USA...
  • Page 2 Do not use this device outdoors. The PoE source is intended for intra building connection only. Trademarks © NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only. Revision History...
  • Page 3 M4300 Intelligent Edge Series Fully Managed Stackable Switches (Continued) Publication Part Publish Date Comments Number 202-11606-02 December 2015 Added information to the Safety Instructions and Warnings section. 202-11606-01 December 2015 First publication.
  • Page 4: Table Of Contents

    Contents Chapter 1 Introduction Overview....................7 Hardware features................8 About stacking..................10 Safety instructions and warnings............11 Chapter 2 Hardware Overview Hardware descriptions, M4300 series full 10G models....15 Front panel, M4300 series full 10G models.......15 Back panel, M4300 series full 10G models........19 LEDs, M4300 series full 10G models...........21 Hardware descriptions, M4300 series 1G models with 10G uplinks....................23 Front panel, M4300 series 1G models with 10G uplinks..23...
  • Page 5 M4300 Intelligent Edge Series Fully Managed Stackable Switches PoE power budgets................45 Chapter 3 Installation Step 1: Prepare the site..............48 Step 2: Protect against electrostatic discharge......48 Step 3: Unpack the switch..............49 Step 4: Install the switch..............51 Install a full-width switch in a rack..........51 Install a single half-width switch in a rack........52...
  • Page 6: Chapter 1 Introduction

    The NETGEAR M4300 Intelligent Edge Series Fully Managed Stackable Switches are high-performance, IEEE-compliant, stackable, intelligent edge switches that support non-stop forwarding. In this manual, all models of the M4300 Intelligent Edge Series Fully Managed Stackable Switches are referred to as the switch.
  • Page 7: Overview

    M4300 Intelligent Edge Series Fully Managed Stackable Switches Overview The NETGEAR M4300 Intelligent Edge Series Fully Managed Stackable Switches consists of a 16-port PoE+ full 10G model, 22-port, 24-port, 42-port, and 48-port full 10G models, and 28-port and 52-port 1G/10G models that can also support PoE+. All ports on the 10G models are stackable.
  • Page 8: Hardware Features

    M4300 Intelligent Edge Series Fully Managed Stackable Switches With these switches, you can create high-speed connections to a server or network backbone. For example, you can do the following: • Connect switches to each other with high-speed links • Link to high-speed servers •...
  • Page 9 M4300 Intelligent Edge Series Fully Managed Stackable Switches Full 10G models with combo ports: Twenty or forty-four independent 10GBASE-T autosensing ports and four 10G RJ45/SFP+ combo ports Twenty-two or forty-six independent 10G fiber ports and two 10G RJ45/SFP+ combo ports •...
  • Page 10: About Stacking

    M4300 Intelligent Edge Series Fully Managed Stackable Switches • Store-and-forward transmission to remove bad packets from the network. • Full-duplex IEEE 802.3x pause frame flow control. • Active flow control to minimize packet loss and frame drops. • Half-duplex backpressure control.
  • Page 11: Safety Instructions And Warnings

    Any device that is located outdoors and connected to this product must be properly grounded and surge protected. Failure to follow these guidelines can result in damage to your NETGEAR product, which might not be covered by NETGEAR’s warranty, to the extent permissible by applicable law.
  • Page 12 M4300 Intelligent Edge Series Fully Managed Stackable Switches • Observe and follow service markings: Do not service any product except as explained in your system documentation. Some devices should never be opened. If applicable to your device, opening or removing covers that are marked with the triangular symbol with a lightning bolt can expose you to electrical shock.
  • Page 13 • Depending on your device, use only a supplied power adapter or approved power cable: If your device uses a power adapter: If you were not provided with a power adapter, contact your local NETGEAR reseller. The power adapter must be rated for the product and for the voltage and current marked on the product electrical ratings label.
  • Page 14: Chapter 2 Hardware Overview

    Hardware Overview This chapter describes the switch hardware features. The chapter includes the following sections: • Hardware descriptions, M4300 series full 10G models • Hardware descriptions, M4300 series 1G models with 10G uplinks • Hardware descriptions, M4300 series full 10G models with RJ45/SFP+ combo ports •...
  • Page 15: Hardware Descriptions, M4300 Series Full 10G Models

    M4300 Intelligent Edge Series Fully Managed Stackable Switches Hardware descriptions, M4300 series full 10G models This section describes the switch hardware features for the following full 10G models: • M4300-16X. Switch model with sixteen 10G PoE+ copper ports • M4300-8X8F. Switch model with eight 10G copper ports and eight 10G fiber ports •...
  • Page 16 M4300 Intelligent Edge Series Fully Managed Stackable Switches Number Description Reset button Mini USB console port OOB port with port LEDs 10GBASE-T PoE+ ports, each with two port LEDs. The left port LED indicates the link status. The right port LED indicates the PoE status.
  • Page 17 M4300 Intelligent Edge Series Fully Managed Stackable Switches Model M4300-12X12F The following figure illustrates the front panel of half-width model M4300-12X12F. Figure 3. Front panel model M4300-12X12F Number Description Power and Fan LEDs Stack ID LED USB port Stack Master LED...
  • Page 18 M4300 Intelligent Edge Series Fully Managed Stackable Switches Number Description Power 1, Power 2, and Fan LEDs Stack ID LED USB port RJ-45 RS232 console port Stack Master LED Reset button Mini USB console port OOB port with port LEDs...
  • Page 19: Back Panel, M4300 Series Full 10G Models

    M4300 Intelligent Edge Series Fully Managed Stackable Switches Back panel, M4300 series full 10G models Model M4300-16X The following figure illustrates the back panel of half-width model M4300-16X. Figure 5. Back panel model M4300-16X Number Description PSU with AC connector...
  • Page 20 M4300 Intelligent Edge Series Fully Managed Stackable Switches From left to right, the back panel of model M4300-8X8F provides the following components: • Fixed fans for front-to-back air flow. • Modular bay in which an APS250W power supply unit (PSU) is installed.
  • Page 21: Leds, M4300 Series Full 10G Models

    M4300 Intelligent Edge Series Fully Managed Stackable Switches Number Description PSU1 with AC connector Bay for PSU2 From left to right, the back panel of model M4300-24X24F provides the following components: • Fixed fans for front-to-back air flow. • Modular bay in which an APS250W power supply unit (PSU) is installed.
  • Page 22 M4300 Intelligent Edge Series Fully Managed Stackable Switches Table 1. LEDs of the full 10G models (Continued) Designation OOB Ethernet port LEDs Left side speed LED: (two LEDs per port) Off. No link is established on the port. Solid green. The port established a 1000 Mbps link.
  • Page 23: Hardware Descriptions, M4300 Series 1G Models With 10G Uplinks

    M4300 Intelligent Edge Series Fully Managed Stackable Switches Hardware descriptions, M4300 series 1G models with 10G uplinks This section describes the switch hardware features for the following 1G models with 10G uplinks: • M4300-28G. Switch model with twenty-four 1G copper ports, two 10G copper ports, and two 10G fiber ports •...
  • Page 24 M4300 Intelligent Edge Series Fully Managed Stackable Switches Number Description Stack Master LED Reset button Mini USB console port 1000BASE-T ports, each with a port LED 10GBASE-X SFP+ ports, each with a port LED USB port Model M4300-28G-POE+ Model M4300-28G-POE+ supports PoE+ on ports 1 through 24. The following figure illustrates the front panel of full-width model M4300-28G-POE+.
  • Page 25 M4300 Intelligent Edge Series Fully Managed Stackable Switches Model M4300-52G The following figure illustrates the front panel of full-width model M4300-52G. Figure 11. Front panel model M4300-52G Number Description Power 1, Power 2, and Fan LEDs Stack ID LED 10GBASE-T ports, each with a port LED...
  • Page 26 M4300 Intelligent Edge Series Fully Managed Stackable Switches Number Description Power 1, Power 2, and Fan LEDs Stack ID LED 10GBASE-T ports, each with a port LED OOB port with port LEDs Stack Master LED Reset button Mini USB console port...
  • Page 27: Back Panel, 4300 Series 1G Models With 10G Uplinks

    M4300 Intelligent Edge Series Fully Managed Stackable Switches • Two dedicated 10GBASE-X SFP+ ports, each with a combined speed and activity LED (see LEDs, M4300 series 1G models with 10G uplinks on page 29): - On model M4300-28 and model M4300-28G-POE+, these are port numbers 27 and 28.
  • Page 28 M4300 Intelligent Edge Series Fully Managed Stackable Switches Model M4300-52G-POE+ The following figure illustrates the back panel of full-width model M4300-52G-POE+. Figure 14. Back panel model M4300-52G-POE+ Number Description RJ-45 RS232 console port RPS interface PSU1 with AC connector Bay for PSU2...
  • Page 29: Leds, M4300 Series 1G Models With 10G Uplinks

    M4300 Intelligent Edge Series Fully Managed Stackable Switches LEDs, M4300 series 1G models with 10G uplinks This section describes the LED designations of the 1G models with 10G uplinks. Table 2. LEDs of the 1G models with 10G uplinks Description Stack ID LED Stack ID.
  • Page 30 M4300 Intelligent Edge Series Fully Managed Stackable Switches Table 2. LEDs of the 1G models with 10G uplinks (Continued) Description PoE models PoE models, left side PoE status LED: 1000BASE-T RJ-45 port Off. A PD is not connected to the port.
  • Page 31: Hardware Descriptions, M4300 Series Full 10G Models With Rj45/Sfp+ Combo Ports

    M4300 Intelligent Edge Series Fully Managed Stackable Switches Hardware descriptions, M4300 series full 10G models with RJ45/SFP+ combo ports This section describes the switch hardware features for the following models: • M4300-24X. Switch model with twenty copper RJ45 ports and four 10G RJ45/SFP+ combo ports in a half-width chassis •...
  • Page 32 M4300 Intelligent Edge Series Fully Managed Stackable Switches Number Figure USB port Stack Master LED Reset button Mini USB console port 10GBASE-T ports, each with a port LED 10GBASE-T RJ-45 combo ports (21, 22, 23, and 24), each with a port LED...
  • Page 33 M4300 Intelligent Edge Series Fully Managed Stackable Switches Model M4300-48X The following figure illustrates the front panel of full-width model M4300-48X. Figure 17. Front panel model M4300-48X Number Description Power 1, Power 2, and Fan LEDs Stack ID LED USB port...
  • Page 34 M4300 Intelligent Edge Series Fully Managed Stackable Switches Number Description Power 1, Power 2, and Fan LEDs Stack ID LED USB port Stack Master LED Reset button Mini USB console port 10GBASE-X SFP+ ports, each with a port LED Combo ports, each with a port LED:...
  • Page 35: Back Panel, M4300 Series Full 10G Models With Rj45/Sfp+ Combo Ports

    M4300 Intelligent Edge Series Fully Managed Stackable Switches Back panel, M4300 series full 10G models with RJ45/SFP+ combo ports Model M4300-24X The following figure illustrates the back panel of model half-width M4300-24X. Figure 19. Back panel model M4300-24X Number Description...
  • Page 36 M4300 Intelligent Edge Series Fully Managed Stackable Switches Model M4300-24XF The following figure illustrates the back panel of half-width model M4300-24XF. Figure 20. Back panel model M4300-24XF Number Description RJ-45 RS232 console port OOB port with port LEDs 10GBASE-T RJ-45 combo ports (23 and 24), each with a port LED (the...
  • Page 37 M4300 Intelligent Edge Series Fully Managed Stackable Switches Model M4300-48X The following figure illustrates the back panel of full-width model M4300-48X. Figure 21. Back panel model M4300-48X Number Description RJ-45 RS232 console port PSU 1 with AC connector OOB port with port LEDs...
  • Page 38: Leds, M4300X Series Full 10G Models With Rj45/Sfp+ Combo Ports

    M4300 Intelligent Edge Series Fully Managed Stackable Switches Model M4300-48XF The following figure illustrates the back panel of full-width model M4300-48XF. Figure 22. Back panel model M4300-48XF Number Description RJ-45 RS232 console port PSU 1 with AC connector OOB port with port LEDs...
  • Page 39 M4300 Intelligent Edge Series Fully Managed Stackable Switches Table 3. LEDs of the full 10G models with RJ45/SFP+ combo ports Designation Power LED Solid green. The power module is present, is supplying power to the switch, and is functioning normally.
  • Page 40: Switch Hardware Interfaces

    M4300 Intelligent Edge Series Fully Managed Stackable Switches Switch hardware interfaces This section describes the hardware interfaces of the M4300 series switch models. Cables and speed The following table describes the network cables that you can use for the switch connections and the speeds that these cables can support, up to 100 meters (328 feet).
  • Page 41: 10Gbase-X, 1000Base-X, And 1000Base-T Transceiver Modules And Cables For Sfp+ Ports

    SFP+ ports can accommodate standard 10G SFP+ and 1G SFP transceiver modules and direct attach cables (DACs), all of which are sold separately. The switch supports the following NETGEAR SFP and SFP+ transceiver modules and cables: • Short-reach fiber transceiver modules: AGM731F.
  • Page 42: Usb Port

    AXC7610. SFP+ 10m direct attach cable AXC7615. SFP+ 15m direct attach cable AXC7620. SFP+ 20m direct attach cable For more information about NETGEAR SFP and SFP+ transceiver modules and cables, visit netgear.com/business/products/switches/modules-accessories. If purchased, transceiver modules and cables are shipped separately form the switch.
  • Page 43: Out-Of-Band 1G Ethernet Port

    VT100 terminal emulation software. RPS interface The redundant power supply (RPS) interface on model M4300-52G-POE+ provides a receptacle for an RPS cable such as the NETGEAR DC Connection Cable Model RPSC5412. Reset button The switch provides a Reset button on the front panel so that you can reboot the switch.
  • Page 44: Power Supply Units

    M4300 Intelligent Edge Series Fully Managed Stackable Switches The switch reboots. Power supply units The following table describes the power supply units (PSUs) and options. For models M4300-16X, M4300-28G-POE+, and M4300-52G-POE+, the PSU that is installed depends on the product ordered. For models that can support two PSUs, you can order a second PSU as an option.
  • Page 45: Poe Power Budgets

    M4300 Intelligent Edge Series Fully Managed Stackable Switches Table 5. Supported PSUs (Continued) Switch Model Possible PSU Configurations Power Redundancy RPS Support M4300-48X 1x APS250W 2x APS250W M4300-48XF 1x APS250W 2x APS250W Note: For models M4300-28G-POE+ and M4300-52G-POE+, the switch automatically selects the APS1000W PSU to provide the power and turns off the APS550W PSU.
  • Page 46 M4300 Intelligent Edge Series Fully Managed Stackable Switches Table 7. PSUs and PoE budgets models M4300-28G-POE+ and M4300-52G-POE+ (Continued) PSU Configuration M4300-28G-POE+ M4300-52G-POE+ (Single or dual PSU) PoE Power Budget PoE Power Budget Dual APS1000W 1+1 RPS mode, 110 VAC input...
  • Page 47: Chapter 3 Installation

    Installation This chapter describes the installation procedures for the switch. Switch installation involves the steps described in the following sections: • Step 1: Prepare the site • Step 2: Protect against electrostatic discharge • Step 3: Unpack the switch • Step 4: Install the switch •...
  • Page 48: Step 1: Prepare The Site

    M4300 Intelligent Edge Series Fully Managed Stackable Switches Step 1: Prepare the site Before you install the switch, make sure that the operating environment meets the site requirements that are listed in the following table. Table 8. Site requirements Characteristics...
  • Page 49: Step 3: Unpack The Switch

    M4300 Intelligent Edge Series Fully Managed Stackable Switches You can also take the following steps to prevent damage from electrostatic discharge (ESD): • When you unpack a static-sensitive component from its shipping carton, leave it in the antistatic package until you are ready to install it.
  • Page 50 Figure 24. Switch package contents, full-width models Check the contents of the boxes to make sure that all items are present before installing the switch. If any item is missing or damaged, contact your local NETGEAR reseller for replacement. To check the package contents: 1.
  • Page 51: Step 4: Install The Switch

    M4300 Intelligent Edge Series Fully Managed Stackable Switches For some models, depending on the product ordered, the package might include a power supply unit (PSU). Step 4: Install the switch You can install the switch on a flat surface or mount it in a standard 19-inch (48.26-centimeter) network equipment rack.
  • Page 52: Install A Single Half-Width Switch In A Rack

    M4300 Intelligent Edge Series Fully Managed Stackable Switches The following figure shows model M4300-52G-POE+. However, you install the other full-width models in the same manner. Install a single half-width switch in a rack To install a single half-width switch in single rack space, you need the 19-inch rack-mount kit supplied with the switch.
  • Page 53 M4300 Intelligent Edge Series Fully Managed Stackable Switches To install a single half-width switch in a single rack space: 1. Attach the supplied brackets to the switch: a. Attach the supplied regular mounting bracket to the side of the switch that you want to attach to the rack.
  • Page 54: Install Two Half-Width Switches In A Rack

    M4300 Intelligent Edge Series Fully Managed Stackable Switches Install two half-width switches in a rack To install two half-width switches in a single rack space, you need the 19-inch rack-mount kit, which includes inside and outside middle mounts, supplied with the switch.
  • Page 55 M4300 Intelligent Edge Series Fully Managed Stackable Switches 3. Slide the inside middle mounts on the left switch into the outside middle mounts on the right switch. 4. Insert the screws provided in the rack-mount kit through the holes in each middle mount.
  • Page 56: Install The Switch On A Flat Surface

    10GBASE-X, 1000BASE-X, and 1000BASE-T transceiver modules and cables for SFP+ ports on page 41. Note: Contact your NETGEAR sales office to purchase these modules. If you do not want to install an SFP module, skip this procedure. Install an SFP transceiver module in a full 10G model This procedure describes how to install an SFP transceiver module in a full 10G model.
  • Page 57: Install An Sfp Transceiver Module In An Uplink Or Combo Port

    M4300 Intelligent Edge Series Fully Managed Stackable Switches To install an SFP transceiver module in a full 10G model: 1. Insert the transceiver into the SFP+ port. 2. Press firmly on the flange of the module to seat it securely into the connector.
  • Page 58: Optional Step 6: Install A Power Supply Unit

    M4300 Intelligent Edge Series Fully Managed Stackable Switches The following figure shows model M4300-48X. However, you install SFP transceiver modules in the SFP+ ports of the 1G models with 10G uplinks or the 10G models with RJ45/SFP+ combo ports in the same manner.
  • Page 59: Optional Step 7: Connect A Redundant Power Supply To Model M4300-52G-Poe

    M4300 Intelligent Edge Series Fully Managed Stackable Switches 2. Insert the PSU into the power module bay, and gently push the PSU into the bay until the latch locks. WARNING: When inserting the PSU, do not use unnecessary force. Doing so can damage the connectors on the rear of the PSU and on the midplane.
  • Page 60: Step 8: Check The Installation

    M4300 Intelligent Edge Series Fully Managed Stackable Switches To install the RPS and apply power: 1. Power off the switch. 2. Loosen the screws of the RPS cover plate to remove the cover plate and expose the RPS interface. Number...
  • Page 61: Step 9: Apply Ac Power And Check The Leds

    M4300 Intelligent Edge Series Fully Managed Stackable Switches Step 9: Apply AC power and check the LEDs The switch does not provide an on/off switch. The power cord connection controls the power. Before connecting the power cord, select an AC outlet that is not controlled by a wall switch, which can turn off power to the switch.
  • Page 62: Optional Step 10: Connect A Console To The Switch

    M4300 Intelligent Edge Series Fully Managed Stackable Switches Optional Step 10: Connect a console to the switch This procedure is optional. You can manage the switch through its local browser interface or through a console that is attached to the switch. To be able to use a console, you need the following items: •...
  • Page 63 M4300 Intelligent Edge Series Fully Managed Stackable Switches • Parity. None • Stop bit. 1 • Flow control. None After you connect a console to the switch, you must configure the switch. For information about configuring the switch, see the CLI manual, which you can download by visiting netgear.com/support/download/.
  • Page 64: Chapter 4 Maintenance And Troubleshooting

    Maintenance and Troubleshooting This chapter provides information about maintaining and troubleshooting the switch. The chapter includes the following sections: • Replace a power supply unit • Replace a half-width switch in a rack • Troubleshooting chart • Additional troubleshooting suggestions...
  • Page 65: Replace A Power Supply Unit

    M4300 Intelligent Edge Series Fully Managed Stackable Switches Replace a power supply unit You can replace a power supply unit (PSU). If your switch includes a second power module bay in which a PSU is installed, you can replace the PSU while the switch remains powered on and functioning.
  • Page 66: Replace A Half-Width Switch In A Rack

    M4300 Intelligent Edge Series Fully Managed Stackable Switches WARNING: When inserting the PSU, do not use unnecessary force. Doing so can damage the connectors on the rear of the PSU and on the midplane. 4. Plug the AC power cord into a power source such as a wall socket or power strip.
  • Page 67 M4300 Intelligent Edge Series Fully Managed Stackable Switches WARNING: Do not apply unnecessary force on the middle of the two half-width switches when removing or installing a half-width switch to avoid damage to the switch and deformation of the middle mount brackets.
  • Page 68: Troubleshooting Chart

    M4300 Intelligent Edge Series Fully Managed Stackable Switches Troubleshooting chart The following table lists symptoms, causes, and solutions for possible problems. Table 9. Troubleshooting chart Symptom Cause Solution A Power LED is off. The switch is not receiving Check the power cable connections at the switch power.
  • Page 69: Additional Troubleshooting Suggestions

    • Switch integrity. If necessary, verify the integrity of the switch by resetting it. To reset the switch, disconnect the AC power from the switch and then reconnect the AC power. If the problem continues, contact NETGEAR Technical Support. For more information, visit the support website at support.netgear.com.

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