NETGEAR ProSAFE M4300 series Installation Manual

NETGEAR ProSAFE M4300 series Installation Manual

Managed stackable switch
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ProSAFE Managed Stackable Switch
Series M4300
Hardware I nstallat ion G ui de
January 2017
202-11606-04
350 East Plumeria Drive
San Jose, CA 95134
USA

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Summary of Contents for NETGEAR ProSAFE M4300 series

  • Page 1 ProSAFE Managed Stackable Switch Series M4300 Hardware I nstallat ion G ui de January 2017 202-11606-04 350 East Plumeria Drive San Jose, CA 95134...
  • Page 2 Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Conformity For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.
  • Page 3: Table Of Contents

    Managed Stackable Switch Series M4300 Contents Chapter 1 Introduction Hardware Overview....................5 Hardware Features....................6 About Stacking.......................7 Safety Instructions and Warnings................8 Chapter 2 Hardware Overview Hardware Descriptions, M4300 Series Full 10G Models........11 Front Panel, M4300 Series Full 10G Models...........11 Back Panel, M4300 Series Full 10G Models...........13 LEDs, M4300 Series Full 10G Models............15 Hardware Descriptions, M4300 Series 1G Models with 10G Uplinks....17 Front Panel, M4300 Series 1G Models with 10G uplinks........17...
  • Page 4 Managed Stackable Switch Series M4300 Step 5: Check the Installation................45 Optional Step 6: Install SFP Transceiver Modules..........46 Install an SFP Transceiver Module...............47 Install an SFP Module into a Model M4300-48X..........47 Step 7: Apply AC Power and Check the LEDs.............48 Optional Step 8: Install a Second Power Supply Unit..........49 Optional Step 9: Connect a Redundant Power Supply........50 Optional Step 10: Connect a Console to the Switch..........50 Optional Step 11: Replace a Half-width Switch in a Rack........51...
  • Page 5: Chapter 1 Introduction

    Note For technical specifications, see the data sheet at netgear.com/business/products/switches/managed. For switch documentation, see the resource CD in the product package or visit downloadcenter.netgear.com. In this manual, the ProSAFE Managed Stackable Switch Series M4300 is referred to as the switch.
  • Page 6: Hardware Overview

    Managed Stackable Switch Series M4300 Hardware Overview The ProSAFE Managed Stackable Switch Series M4300 consists of 16-port, 24-port, and 48-port full 10G models and 28-port and 52-port 1G/10G models that can also support PoE+. All ports on the 10G models are stackable.
  • Page 7: Hardware Features

    Managed Stackable Switch Series M4300 mix of Ethernet, Fast Ethernet, Gigabit Ethernet, or 10-Gigabit Ethernet devices. The 10/100 Mbps ports can operate in half-duplex or full-duplex mode. The 10G/1G ports always operate in full-duplex mode. Hardware Features The switch includes the following key hardware features: •...
  • Page 8: About Stacking

    Nonstop Forwarding Failover (NSF) support for the master in a stack. • NETGEAR green power-saving features: Energy efficiency mode that fully conforms to the IEEE802.3az standard For 1GBASE-T ports, per-port automatic change to a lower power mode when the port link is down •...
  • Page 9: Safety Instructions And Warnings

    Any device that is located outdoors and connected to this product must be properly grounded and surge protected. To the extend permissible by applicable law, failure to follow these guidelines could result in damage to your NETGEAR product which may not be covered by NETGEAR’s warranty. • Observe and follow service markings: Do not service any product except as explained in your system documentation.
  • Page 10 Managed Stackable Switch Series M4300 • Keep your system away from radiators and heat sources. Also, do not block cooling vents • Do not spill food or liquids on your system components, and never operate the product in a wet environment.
  • Page 11: Chapter 2 Hardware Overview

    Managed Stackable Switch Series M4300 Hardware Overview This chapter describes the switch hardware features. The chapter includes the following sections: • Hardware Descriptions, M4300 Series Full 10G Models • Hardware Descriptions, M4300 Series 1G Models with 10G Uplinks • Hardware Descriptions, M4300 Series Full 10G Models with RJ45/SFP+ Combo Ports •...
  • Page 12: Hardware Descriptions, M4300 Series Full 10G Models

    Managed Stackable Switch Series M4300 Hardware Descriptions, M4300 Series Full 10G Models This section describes the switch hardware features for the following full 10G models: • M4300-8X8F. Switch model with eight 10G copper ports and eight 10G fiber ports • M4300-12X12F.
  • Page 13 Managed Stackable Switch Series M4300 Figure 2. Front panel model M4300-12X12F Number Description Power and Fan LEDs Stack ID LED USB port Stack Master LED Reset button Mini USB console port 10GBASE-X SFP+ ports 10GBASE-T ports The following figure illustrates the front panel of full-width model M4300-24X24F. Figure 3.
  • Page 14: Back Panel, M4300 Series Full 10G Models

    Managed Stackable Switch Series M4300 Number Description RJ-45 RS232 console port Stack Master LED Reset button Mini USB console port OOB port 10GBASE-X SFP+ ports 10GBASE-T ports From left to right, the front panel of the full 10G models provides the following components: •...
  • Page 15 Managed Stackable Switch Series M4300 Figure 4. Back panel model M4300-8X8F Number Description PSU with AC connector From left to right, the back panel of model M4300-8X8Fprovides the following components: • Fixed fans for front-to-back air flow • Modular bay in which an APS250W power supply unit (PSU) is installed The following figure illustrates the back panel of half-width model M4300-12X12F.
  • Page 16: Leds, M4300 Series Full 10G Models

    Managed Stackable Switch Series M4300 Figure 6. Back panel model M4300-24X24F Number Description PSU1 with AC connector Bay for PSU2 From left to right, the back panel of model M4300-24X24Fprovides the following components: • Fixed fans for front-to-back air flow •...
  • Page 17 Managed Stackable Switch Series M4300 Table 1. LEDs full 10G models (Continued) Designation Stack Master Solid green. The switch is functioning as a master in a stack. Off. The switch is not a member of a stack or is functioning as a slave in a stack. Stack ID The Stack LED contains segments that can indicate the stack unit number of the switch.
  • Page 18: Hardware Descriptions, M4300 Series 1G Models With 10G Uplinks

    Managed Stackable Switch Series M4300 Table 1. LEDs full 10G models (Continued) Designation 10GBASE-X SFP+ ports (one LED per port) • Off. No SFP+ module link is established on the fiber port. • Solid green. The fiber port established a valid 10 Gbps link. •...
  • Page 19 Managed Stackable Switch Series M4300 Figure 7. Front panel model M4300-28G Number Description Power 1, Power 2, and Fan LEDs Stack ID LED 10GBASE-T ports OOB port Stack Master LED Reset button Mini USB console port 1000BASE-T PoE+ ports 10GBASE-X SFP+ ports USB port Model M4300-28G-POE+ supports PoE+ on ports 1 through 24.
  • Page 20 Managed Stackable Switch Series M4300 Number Description 10GBASE-T ports OOB port Stack Master LED Reset button Mini USB console port 1000BASE-T PoE+ ports 10GBASE-X SFP+ ports USB port The following figure illustrates the front panel of model M4300-52G. Figure 9. Front panel model M4300-52G Number Description Power 1, Power 2, and Fan LEDs...
  • Page 21 Managed Stackable Switch Series M4300 Figure 10. Front panel model M4300-52G-POE+ Number Description Power 1, Power 2, and Fan LEDs Stack ID LED 10GBASE-T ports OOB port Stack Master LED Reset button Mini USB console port 1000BASE-T PoE+ ports 10GBASE-X SFP+ ports USB port From left to right, the front panel of the full 1G models with 10G uplinks provides the following components: •...
  • Page 22: Back Panel, 4300 Series 1G Models With 10G Uplinks

    Managed Stackable Switch Series M4300 - On model M4300-28 and model M4300-28G-POE+, these are port numbers 25 and 26. - On model M4300-52G and model M4300-52G-POE+, these are port numbers 49 and 50 • Two dedicated 10GBASE-X SFP+ ports, each with a combined speed/activity LED (see LEDs, M4300 Series 1G Models With 10G Uplinks on page 22):...
  • Page 23: Leds, M4300 Series 1G Models With 10G Uplinks

    Managed Stackable Switch Series M4300 Figure 12. Back panel model M4300-52G-POE+ Number Description RJ-45 RS232 console port RPS interface PSU1 with AC connector Bay for PSU2 From left to right, the back panel of model M4300-52G-POE+ provides the following components: •...
  • Page 24 Managed Stackable Switch Series M4300 Table 2. LEDs 1G models with 10G uplinks Description Stack ID Stack ID The Stack LED contains segments that can indicate the stack unit number of the switch. • Solid green indicating a number. The switch is a member of a stack. The LED displays the stack unit number •...
  • Page 25 Managed Stackable Switch Series M4300 Table 2. LEDs 1G models with 10G uplinks (Continued) Description 1000BASE-T RJ-45 ports Non-PoE models: (two LEDs per ports) • Left side speed LED: - Solid green. A valid 1000 Mbps link is established on the port. - Solid yellow.
  • Page 26: Hardware Descriptions, M4300 Series Full 10G Models With Rj45/Sfp+ Combo Ports

    Managed Stackable Switch Series M4300 Table 2. LEDs 1G models with 10G uplinks (Continued) Description 10GBASE-X SFP+ ports (one LED per port) • Off. No SFP+ module link is established on the fiber port. • Solid green . The fiber port established a valid 10 Gbps link. •...
  • Page 27 Managed Stackable Switch Series M4300 Figure 13. Front panel model M4300-24X Number Figure Power and Fan LEDs Stack ID LED USB port Stack Master LED Reset button Mini USB console port 10GBASE-T ports The following figure illustrates the front panel of model M4300-48X. Figure 14.
  • Page 28: Back Panel, M4300 Series Full 10G Models With Rj45/Sfp+ Combo Ports

    Managed Stackable Switch Series M4300 Number Description Reset button Mini USB console port 10GBASE-T ports Combo ports From left to right, the front panel of the full 10G models provides the following components: • Power, Fan, Stack Master, and Stack ID system LEDs (see LEDs, M4300X Series Full 10G Models with RJ45/SFP+ Combo Ports on page 29.)
  • Page 29 Managed Stackable Switch Series M4300 Number Description PSU1 with AC connector From left to right, the back panel of model M4300-24X provides the following components: • Fixed fan for front-to-back air flow • One RJ-45 RS232 (115200, N, 8, 1) console port •...
  • Page 30: Leds, M4300X Series Full 10G Models With Rj45/Sfp+ Combo Ports

    Managed Stackable Switch Series M4300 LEDs, M4300X Series Full 10G Models with RJ45/SFP+ Combo Ports The following table describes the LEDs on the front panel of the full 10G models. Table 3. LEDs full 10G models with RJ45/SFP+ Combo Ports Designation Power •...
  • Page 31: Switch Hardware Interfaces

    Managed Stackable Switch Series M4300 Table 3. LEDs full 10G models with RJ45/SFP+ Combo Ports (Continued) Designation OOB Ethernet port Left side speed LED: • Solid green. A valid 1000 Mbps link is established on the port. • Solid yellow. A valid 10/100 Mbps link is established on the port. •...
  • Page 32: 10Gbase-X Sfp+ Ports

    To enable high-speed fiber and long-distance connections on the switch, SFP+ fiber ports accommodate standard 10G and 1G SFP+ transceiver modules, which are sold separately. The switch supports the following NETGEAR ProSAFE SFP and SFP+ transceiver modules and cables:S •...
  • Page 33: Oob 1G Ethernet Port

    Press the recessed Reset button for about three seconds. The switch reboots. RPS Interface The redundant power supply (RPS) interface on model M4300-52G-POE+ provides a receptacle for an RPS cable such as the NETGEAR DC Connection Cable Model RPSC5412. The redundant power supply (RPS) Hardware Overview...
  • Page 34: Factory Defaults Button

    Managed Stackable Switch Series M4300 interface on model M4300-52G-POE+ provides a receptacle for an RPS cable such as the NETGEAR DC Connection Cable Model RPSC5412. Factory Defaults Button The switch provides a Factory Defaults button on the front panel so that you can return the switch to its factory settings.
  • Page 35: Poe Power Budgets

    Managed Stackable Switch Series M4300 Table 4. Supported PSUs (Continued) Switch Model Possible PSU Configurations Power Redundancy RPS Support M4300-52G-POE+ N+1 redundancy Available • 1xAPS550W • 2xAPS550W • 1xAPS100 • 2xAPS1000W • 1xAPS550W + 1x APS1000W (see Note) M4300-24X 1xAPS250W M4300-48X •...
  • Page 36 Managed Stackable Switch Series M4300 Table 5. PoE budgets and PSUs for model M4300-28G-POE+ and model M4300-52G-POE+ (Continued) PSU Configuration PoE Power Budget M4300-28G-POE+ M4300-52G-POE+ Dual APS1000W 1+1 RPS mode, 110 VAC input 630W 591W 1+1 RPS mode, 220 VAC input 720W 860W EPS mode, 110 VAC input...
  • Page 37: Chapter 3 Installation

    Managed Stackable Switch Series M4300 Installation This chapter describes the installation procedures for the switch. Switch installation involves the steps described in the following sections: • Step 1: Prepare the site • Step 2: Protect Against Electrostatic Discharge • Step 3: Unpack the Switch •...
  • Page 38: Step 1: Prepare The Site

    Managed Stackable Switch Series M4300 Step 1: Prepare the site Before you install the switch, ensure that the operating environment meets the site requirements that are listed in the following table. Table 6. Site Requirements Characteristics Requirements Mounting • Desktop installations. Provide a flat table or shelf surface. •...
  • Page 39: Step 3: Unpack The Switch

    Managed Stackable Switch Series M4300 Step 3: Unpack the Switch The following figure shows half-width model M4300-12X12F. The package contents for the other half-width model (M4300-8X8F or M4300-24X) are the same. Figure 17. Switch package contents half-width models The following figure shows full-width model M4300-52G. The package contents for the other full-width models (M4300-24X24F, M4300-28G, M4300-28G-POE+, M4300-52G-POE+, and M4300-48X) are the same.
  • Page 40 Managed Stackable Switch Series M4300 Figure 18. Switch package contents full-width models Check the contents of the boxes to make sure that all items are present before installing the switch. To check the package contents: Place the container on a clean flat surface, and cut all straps securing the container. Unpack the hardware from the boxes by carefully removing the hardware and placing it on a secure and clean surface.
  • Page 41: Step 4: Install The Switch

    - This hardware installation guide - The driver for use with the USB console cable If any item is missing or damaged, contact your local NETGEAR reseller for replacement. Step 4: Install the Switch You can install the switch on a flat surface or mount it in a standard 19-inch (48.26-centimeter) network equipment rack.You can install a single half-width switch (model M4300-8X8F, M4300-12X12F or M4300-24X)
  • Page 42: Install A Single Half-Width Switch In A Rack

    Managed Stackable Switch Series M4300 The following figure shows model M4300-52G-POE+. However, you install the other full-width models in the same manner. Install a Single Half-Width Switch in a Rack To install a single half-width switch in single rack space, you need the 19-inch rack-mount kit supplied with the switch.
  • Page 43 Managed Stackable Switch Series M4300 Insert the screws provided in the rack-mount kit through each bracket and into the bracket mounting holes in the switch. Tighten the screws with a No. 1 Phillips screwdriver to secure each bracket. Align the mounting holes in the brackets with the holes in the rack, and insert two pan-head screws with nylon washers through each bracket and into the rack.
  • Page 44: Install Two Half-Width Switches In A Rack

    Managed Stackable Switch Series M4300 Install Two Half-Width Switches in a Rack To install two half-width switches in a single rack space, you need the 19-inch rack-mount kit, which includes inside and outside middle mounts, supplied with the switch. The figures in the following procedure show two M4300-24X. However, you can install any two half-width models in the same manner.
  • Page 45 Managed Stackable Switch Series M4300 Slide the inside middle mounts on the left switch into the outside middle mounts on the right switch. Insert the screws provided in the rack-mount kit through the holes in each middle mount. Installation...
  • Page 46: Step 5: Check The Installation

    Managed Stackable Switch Series M4300 Tighten the screws with a No. 1 Phillips screwdriver to secure each middle mount. Attach the supplied mounting brackets to the left side of the left switch and to the right side of the right switch.
  • Page 47: Optional Step 6: Install Sfp Transceiver Modules

    The following optional procedure describes how to install an optional SFP transceiver module into one of the SFP ports. For information about supported modules, see 10GBASE-X SFP+ Ports on page 31. Note Contact your NETGEAR sales office to purchase these modules. If you do not want to install an SFP module, skip this procedure. Installation...
  • Page 48: Install An Sfp Transceiver Module

    Managed Stackable Switch Series M4300 Install an SFP Transceiver Module This procedure describes how to install an SFP transceiver module into all M4300 models except the M4300-48X. To install an SFP transceiver module: Insert the transceiver into the SFP port. Press firmly on the flange of the module to seat it securely into the connector.The following figure shows model M4300-12X12F.
  • Page 49: Step 7: Apply Ac Power And Check The Leds

    Managed Stackable Switch Series M4300 To install an SFP transceiver module in the M4300-48X: Insert the transceiver into the SFP port. Press firmly on the flange of the module to seat it securely into the connector. Figure 20. Installing an SFP transceiver module in the M4300-48X switch Step 7: Apply AC Power and Check the LEDs The switch does not provide an on/off switch.
  • Page 50: Optional Step 8: Install A Second Power Supply Unit

    Managed Stackable Switch Series M4300 the Power LED (or Power 1 LED) does not light, check that the power cord is plugged in correctly and that the power source is good. Optional Step 8: Install a Second Power Supply Unit This procedure is optional.
  • Page 51: Optional Step 9: Connect A Redundant Power Supply

    Managed Stackable Switch Series M4300 Connect the end of the power cord to the power receptacle on the second PSU. Plug the AC power cord into a power source such as a wall socket or power strip. When you apply power, the Power 2 LED on the switch front panel lights.
  • Page 52: Optional Step 11: Replace A Half-Width Switch In A Rack

    After you connect a console to the switch, you must configure the switch. For information about configuring the switch, see the CLI manual on the resource CD in the product package or visit downloadcenter.netgear.com to download the manual. For information about configuring the switch through its web management interface, see the software administration guide and the user manual on the resource CD in the product package or visit downloadcenter.netgear.com...
  • Page 53 Managed Stackable Switch Series M4300 • The middle mounts are already secured in the rack with screws. • You do not need to install a new half-width switch. Note The switch that shares the same rack of the switch being replaced can remain operational during this procedure.
  • Page 54 Managed Stackable Switch Series M4300 Verify the installation (see Step 5: Check the Installation on page 45). Restore power to the switch (see Step 7: Apply AC Power and Check the LEDs on page 48). Installation...
  • Page 55: Chapter 4 Maintenance And Troubleshooting

    Managed Stackable Switch Series M4300 Maintenance and Troubleshooting This chapter provides information about maintaining and troubleshooting the switch. The chapter includes the following sections: • Replace a Power Supply Unit • Troubleshooting Chart • Additional Troubleshooting Suggestions...
  • Page 56: Replace A Power Supply Unit

    Managed Stackable Switch Series M4300 Replace a Power Supply Unit You can replace a power supply unit (PSU). If your switch includes a second power module bay in which a PSU is installed, you can replace the PSU while the switch remains powered on and functioning. The figures in the following procedure show model M4300-24X24F and M4300-24X.
  • Page 57: Troubleshooting Chart

    Managed Stackable Switch Series M4300 When inserting the PSU, do not use unnecessary force. Doing so can damage the connectors on the rear of the PSU and on the midplane. Plug the AC power cord into a power source such as a wall socket or power strip. When you apply power, the Power LED on the switch front panel lights.
  • Page 58 Managed Stackable Switch Series M4300 Table 7. Troubleshooting Chart Sympton Cause Solution Power LED is off. No power is received. • Check the power cable connections at the switch and the power source. • Ensure that all cables are used correctly and comply with the Ethernet specifications.
  • Page 59: Additional Troubleshooting Suggestions

    Switch integrity. If necessary, verify the integrity of the switch by resetting it. To reset the switch, disconnect the AC power from the switch and then reconnect the AC power. If the problem continues, contact NETGEAR technical support. For more information, visit the support website at support.netgear.com.

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