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Avaya 8300 Series Routine Maintenance

Avaya 8300 Series Routine Maintenance

Ethernet routing switch
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Routine Maintenance
Avaya Ethernet Routing Switch 8300
Series
4.2
NN46200-514, 04.02
May 2011

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  • Page 1 Routine Maintenance Avaya Ethernet Routing Switch 8300 Series NN46200-514, 04.02 May 2011...
  • Page 2 Avaya or the applicable third party. Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages.

  • Page 3: Table Of Contents

    Checking module LEDs..........................64 Chapter 11: Customer Service................... Getting technical documentation....................... 65 Getting product training..........................65 Getting help from a distributor or reseller....................65 Getting technical support from the Avaya Web site.................. 66 Chapter 12: Translation of safety messages..............Routine Maintenance May 2011...
  • Page 4 Equipment damage caution statement..................... 67 Electromagnetic interference caution statement..................68 Power supply caution statement....................... 69 Fan tray warning statement........................71 Harmful interference caution statement....................72 Electrostatic discharge caution statement....................73 Index............................. Routine Maintenance May 2011...

  • Page 5: Chapter 1: Regulatory Information And Safety Precautions

    Read the information in this section to learn about regulatory conformities and compliances. International Regulatory Statements of Conformity This is to certify that the Avaya 8300 Series chassis and components installed within the chassis were evaluated to the international regulatory standards for electromagnetic...
  • Page 6 CE Marking Statement (Europe only) EN 55 022 Statements This is to certify that the Avaya 8300 Series chassis and components installed within the chassis are shielded against the generation of radio interference in accordance with the application of Council Directive 2004/108/EC. Conformity is declared by the application of EN 55 022 Class A (CISPR 22).
  • Page 7 VCCI Statement (Japan/Nippon only) EN 55 024 Statement This is to certify that the Avaya 8300 Series chassis is shielded against the susceptibility to radio interference in accordance with the application of Council Directive 2004/108/EC. Conformity is declared by the application of EN 55 024 (CISPR 24).
  • Page 8 CE Marking Statement (Europe only) EN 60 950 Statement This is to certify that the Avaya 8300 Series chassis and components installed within the chassis are in compliance with the requirements of EN 60 950 in accordance with the Low Voltage Directive.
  • Page 9 The following information is provided on the devices described in this document in compliance with the safety requirements of the Norma Oficial Méxicana (NOM): Exporter: Avaya Inc. 4655 Great America Parkway Santa Clara CA 95054 Importer: Avaya Communication de México, S.A. de C.V. Av. Presidente Masarik 111 Piso 6, Col Chapultepec Morales, Deleg.
  • Page 10 Denan Statement (Japan/Nippon only) Safety Messages This section describes the different precautionary notices used in this document. This section also contains precautionary notices that you must read for safe operation of the Avaya Ethernet Routing Switch 8300. Notices Notice paragraphs alert you about issues that require your attention. The following sections describe the types of notices.
  • Page 11 Electrostatic alert: PRECAUCIÓN ESD (Descarga electrostática) El aviso de ESD brinda información acerca de cómo evitar una descarga de electricidad estática y el daño posterior a los productos Avaya. Electrostatic alert: CUIDADO ESD Os avisos do ESD oferecem informações sobre como evitar descarga de eletricidade estática e os conseqüentes danos aos produtos da Avaya.
  • Page 12 Schäden an Avaya-Produkten verhindert. Caution: PRECAUCIÓN Los avisos de Precaución brindan información acerca de cómo evitar posibles interrupciones del servicio o el daño a los productos Avaya. Caution: CUIDADO Os avisos de cuidado oferecem informações sobre como evitar possíveis interrupções do serviço ou danos aos produtos da Avaya.
  • Page 13 Safety Messages Warning: AVERTISSEMENT La mention Avertissement fournit des informations sur les moyens de prévenir les risques de blessure lors de la manipulation de produits Avaya. Warning: WARNUNG Warnhinweise bieten Informationen dazu, wie man Personenschäden bei der Arbeit mit Avaya-Produkten verhindert.
  • Page 14 Regulatory Information and Safety Precautions Hinweise mit „Vorsicht – Hochspannung“ bieten Informationen dazu, wie man Situationen oder Umstände verhindert, die zu schweren Personenschäden oder Tod durch Hochspannung oder Stromschlag führen können. Voltage: PELIGRO Los avisos de Peligro-Alto voltaje brindan información acerca de cómo evitar una situación o condición que cause graves lesiones a personas o la muerte, a causa de una electrocución o de una descarga de alto voltaje.
  • Page 15 Safety Messages Danger: PERIGO Avisos de perigo oferecem informações sobre como evitar uma situação ou condição que possa causar graves ferimentos ou morte. Danger: PERICOLO Le indicazioni di pericolo forniscono informazioni per evitare situazioni o condizioni che potrebbero causare gravi danni alle persone o il decesso. Routine Maintenance May 2011...
  • Page 16 Regulatory Information and Safety Precautions Routine Maintenance May 2011...

  • Page 17: Chapter 2: New In This Release

    Chapter 2: New in this release The following sections detail what’s new in Avaya Ethernet Routing Switch 8300 Routine Maintenance, NN46200-514 for Release 4.2: • Features on page 17 • Other changes on page 17 Features This document has no feature related changes.
  • Page 18 New in this release Routine Maintenance May 2011...

  • Page 19: Chapter 3: Introduction

    Chapter 3: Introduction This document provides routine maintenance procedures for the Avaya Ethernet Routing Switch 8300. Routine maintenance practices include regularly scheduled visual inspections and daily monitoring of the network. The frequency for conducting these checks depends on: • the significance and function of the equipment.
  • Page 20 Introduction Routine Maintenance May 2011...

  • Page 21: Chapter 4: Fan Tray Cleaning

    Chapter 4: Fan Tray cleaning This chapter describes how to clean the fans in the Ethernet Routing Switch 8300 fan trays. Cleaning fans and vents ensures proper air flow for cooling, ensuring the longevity and optimal performance of the equipment. You must establish a periodic cleaning schedule for fans and vents that is dependent on the air quality of your site.
  • Page 22 Fan Tray cleaning 2. Wait 10 seconds for the fans to stop turning, and then pull the fan tray out of the chassis. Caution: Grasp the fan tray at the middle of the front panel, and be careful to keep your fingers out of the fan blades.

  • Page 23: Chapter 5: Chassis Slots And Backplane Cleaning

    Chapter 5: Chassis slots and backplane cleaning This chapter describes how to clean the Ethernet Routing Switch 8300 chassis slots and backplane. Clean the slots and the backplane using a vacuum or brushes once every year. You want to carefully plan this activity so that traffic disruption is minimized.
  • Page 24 Chassis slots and backplane cleaning Figure 1: Chassis slots and backplane cleaning procedures navigation (part 1) Routine Maintenance May 2011...
  • Page 25 Chassis slots and backplane cleaning procedures Figure 2: Chassis slots and backplane cleaning procedures navigation (part 2) Routine Maintenance May 2011...

  • Page 26: Module Removal And Switch Behavior Considerations

    Chassis slots and backplane cleaning Cleaning slots and the backplane navigation • Module removal and switch behavior considerations on page 26 • Job aid: avoiding electrostatic discharge on page 27 • Removing a filler panel on page 27 • Removing a module on page 28 •...

  • Page 27: Job Aid: Avoiding Electrostatic Discharge

    Before you can clean the chassis slots or backplane, you must remove the appropriate filler panel. Avaya ships the Ethernet Routing Switch 8300 series chassis with a filler panel covering each empty module slot. On a 8306 or 8310 Chassis, the filler panel covers an empty module slot.

  • Page 28: Removing A Module

    SF/CPU module and you remove that module, the switch does not operate. • Ensure that traffic is not traversing the module. First, disable the module. For further instructions, see Avaya Ethernet Routing Switch 8300 Configuration — Modules, NN46200-305. Warning: Risk of eye injury Fiber optic equipment can emit laser or infrared light that can injure your eyes.
  • Page 29 Removing a module Do not operate the Ethernet Routing Switch 8300 with an empty module slot. If you need to replace a failed module and you do not yet have a replacement module, leave the failed module installed or install a filler panel. Procedure steps 1.

  • Page 30: Installing A Filler Panel

    3. Tighten the 2 screws with a Phillips screwdriver. Installing a module You can install an Avaya Ethernet Routing Switch 8300 module with the power on or off. If you install a module in the same chassis slot where the same type of module was previously installed, the previous configuration is maintained for that module in that slot.
  • Page 31 Make sure that both screws are tight for proper module operation. After you install the modules, you can connect console equipment and network cables. For instructions, see Avaya Ethernet Routing Switch 8300 Installation — Modules, NN46200-305. Routine Maintenance...
  • Page 32 Chassis slots and backplane cleaning Routine Maintenance May 2011...

  • Page 33: Chapter 6: Fan Tray Replacement

    Chapter 6: Fan tray replacement This chapter describes the procedures to replace a fan tray in Ethernet Routing Switch 8300 series chassis. Fan tray replacement procedures This task flow shows you the sequence of procedures you perform to replace an Ethernet Routing Switch 8300 fan tray.
  • Page 34 Fan tray replacement Figure 3: Fan tray replacement procedures task flow Routine Maintenance May 2011...

  • Page 35: Removing A Fan Tray

    Removing a fan tray Fan tray replacement procedures navigation • Removing a fan tray on page 35 • Installing a fan tray on page 35 Removing a fan tray Replace the fan tray in an 8306 and 8310 chassis when the existing a fan tray fails to work. Procedure steps 1.
  • Page 36 Fan tray replacement Procedure steps 1. Slide the new fan tray into the chassis until the connectors at the rear of the fan tray engage. If the chassis is powered on, the fans start running when the fan tray connectors are fully engaged.

  • Page 37: Chapter 7: Ac Power Supply Replacement

    Chapter 7: AC power supply replacement Replace the AC power supply if it is not functioning properly. You can remove a redundant power supply without affecting the operation of the Ethernet Routing Switch 8300. AC power supply replacement procedures This task flow shows you the sequence of procedures you perform to replace an Ethernet Routing Switch 8300 AC power supply.
  • Page 38 AC power supply replacement Figure 4: AC power supply replacement procedures task flow Routine Maintenance May 2011...

  • Page 39: Removing The Ac Power Supply

    Ethernet Routing Switch 8300 components. When you remove a power supply, the LED on the power supply turns off, and the Ethernet Routing Switch 8300 Series chassis automatically redistributes the load to the remaining power supplies. Caution:...
  • Page 40 AC power supply replacement 2. Disconnect the power cord from the power outlet and from the power supply. 3. Loosen the two retaining screws on the power supply. 4. Lift the extractor lever to disconnect the power supply from the backplane connector.

  • Page 41: Installing The Ac Power Supply

    Procedure steps 1. Remove the filler panel from the power bay if necessary. Caution: Save the power filler panel in case you need to operate the 8300 Series chassis with a power supply removed. 2. Remove the failed power supply.
  • Page 42 AC power supply replacement 5. Tighten the retaining screws until the power supply is seated firmly. 6. Connect the power cord to the power supply and to an AC power outlet that is on a circuit with no other equipment connected to it. 7.
  • Page 43 Installing the AC power supply The LED on the power supply lights green. Routine Maintenance May 2011...
  • Page 44 AC power supply replacement Routine Maintenance May 2011...

  • Page 45: Chapter 8: Dc Power Supply Replacement

    Chapter 8: DC power supply replacement This chapter describes the procedure to install and replace a DC power supply in an Ethernet Routing Switch 8300 series chassis. DC power supply replacement procedures This task flow shows you the sequence of procedures you perform to replace an Ethernet Routing Switch 8300 8005 DC and 8005DI DC power supply.
  • Page 46 DC power supply replacement Figure 5: DC power supply replacement procedures task flow Routine Maintenance May 2011...

  • Page 47: Dc Power Supply Replacement Procedures Navigation

    Removing the DC power supply DC power supply replacement procedures navigation • Removing the DC power supply on page 47 • Installing the DC power supply on page 48 Removing the DC power supply Remove the DC power supply if it is not functioning properly. When you remove a power supply, the LED on the power supply turns off, and the Ethernet Routing Switch 8300 chassis automatically redistributes the load to the remaining power supplies.

  • Page 48: Installing The Dc Power Supply

    DC power supply replacement Installing the DC power supply Install the DC power supply to the DC input power source of the Ethernet Routing Switch 8300. Danger: Risk of injury by electric shock Before working on this equipment, be aware of proper safety practices and the hazards involved with electrical circuits.
  • Page 49 Installing the DC power supply 5. Use a Phillips screwdriver to remove the screw that secures the plastic safety cover to the power supply and remove the cover. Set the cover aside; you will replace it later. 6. Note the positions of the ground studs and of the positive and negative power inputs.
  • Page 50 DC power supply replacement Either +VDC or –VDC can be referenced to the frame ground for +48 VDC (nominal) or –48 VDC (nominal) applications. 7. Make sure that the +DC cable is always connected to the positive terminal and the –DC cable is always connected to the negative terminal.
  • Page 51 Installing the DC power supply • lock washer • hex nut 9. Attach the positive voltage lead to the positive terminal on the power supply and insert a lock washer between the crimp lug and each hex nut. 10. Attach the negative voltage lead to the negative terminal on the power supply to insert a lock washer between the crimp lug and each hex nut.
  • Page 52 7 seconds. To correct this condition, turn off the power supplies for 2 minutes, and then simultaneously turn on the power supplies again. 19. If the LED on the power supply does not turn on, contact the Avaya Technical Solutions Center. Routine Maintenance...

  • Page 53: Chapter 9: I/O Module Replacement

    Chapter 9: I/O module replacement This chapter describes the procedures to remove and install the module in Ethernet Routing Switch 8300. I/O module replacement procedures This task flow shows you the sequence of procedures you perform to replace the Ethernet Routing Switch 8300 modules.
  • Page 54 I/O module replacement Figure 6: I/O module replacement procedures task flow Routine Maintenance May 2011...

  • Page 55: Removing A Module

    Use only power cords that have a grounding path. Ensure the switch is properly grounded before powering on the unit. You can remove any Ethernet Routing Switch 8300 Series module from an operating switch chassis without turning off the chassis power.

  • Page 56: Installing A Module

    Ensure the switch is properly grounded before powering on the unit. Important: You can install an Ethernet Routing Switch 8300 Series module with the power on or off. If you install a module in the same chassis and slot where the same type of module was previously installed, the previous configuration is maintained for the new module in that slot.
  • Page 57 Installing a module Caution: Electrostatic discharge can damage hardware. For more information about antistatic precautions, see Job aid: avoiding electrostatic discharge on page 27. Procedure steps 1. Locate the slot where you want to install the module. 2. Remove the installed module or the filler panel. 3.
  • Page 58 I/O module replacement After you install the modules, connect console equipment and network cables. For more information about connecting console equipment and network cables, see Installation — Modules, , NN46200-305. Routine Maintenance May 2011...

  • Page 59: Chapter 10: Inspecting Equipment

    Chapter 10: Inspecting Equipment Perform the following routine maintenance procedures on a regular basis for optimum performance.. • Securely attach the blank faceplates to the chassis and ensure the fans are running. • Allow proper ventilation to the switch. • Seat all the modules securely in the backplane and attach to the chassis firmly. •...
  • Page 60 Inspecting Equipment Monitoring fan tray LEDs navigation • Fan tray LED locations for the Ethernet Routing Switch 8306 and 8310 Chassis page 60 • Fan tray LED - 8306 and 8310 chassis on page 61 • Fan tray LED on Switch Fabric Modules on page 61 Fan tray LED locations for the Ethernet Routing Switch 8306 and 8310 Chassis...
  • Page 61 Monitoring fan tray LEDs Figure 8: Fan tray for the Ethernet Routing Switch 8310 chassis Fan tray LED - 8306 and 8310 chassis With the chassis power on, verify that the green status LED is lit. Table 1: Fan tray LED 8306 and 8310 chassis on page 61 describes the LEDs on the fan tray.

  • Page 62: Checking Power Supply Leds

    Inspecting Equipment Figure 9: Switch fabric Module LEDs The following table describes the Switch fabric module LED indicators. Table 2: Switch fabric module fan LED Fan 1, 2 Green/Steady The specified fan is operating normally. Amber/Steady A fan tray is not present in the specified slot, is not turned on, or has failed.
  • Page 63 Checking power supply LEDs The following figure shows the location for the LED on the 8301AC and 8302AC power supplies. 2. Verify that the power supply status LEDs and the fan LED on the switch fabric modules light green. The following table describes the power supply LED on the AC or DC power supply.

  • Page 64: Checking Module Leds

    Inspecting Equipment State Meaning No output is present. On (green) Power supply output is normal. Checking module LEDs Table 3: LED problem indicators on page 64 lists the possible problems indicated by the LEDs on the switch modules and suggests corrective action. Table 3: LED problem indicators Symptom Probable cause...

  • Page 65: Chapter 11: Customer Service

    Chapter 11: Customer Service Visit the Avaya Web site to access the complete range of services and support that Avaya provides. Go www.avaya.com or go to one of the pages listed in the following sections. Navigation • Getting technical documentation on page 65 •...

  • Page 66: Getting Technical Support From The Avaya Web Site

    Customer Service Getting technical support from the Avaya Web site The easiest and most effective way to get technical support for Avaya products is from the Avaya Technical Support Web site at www.avaya.com/support. Routine Maintenance May 2011...

  • Page 67: Chapter 12: Translation Of Safety Messages

    Equipment damage caution statement Caution: To maintain proper cooling, never operate the Ethernet Routing Switch 8300 Series chassis with an empty power supply bay. If you are replacing a failed power supply and you do not have a power filler panel, leave the failed power supply installed until a replacement power supply is available.

  • Page 68: Electromagnetic Interference Caution Statement

    Caution: Risk of electromagnetic interference Do not operate the Ethernet Routing Switch 8300 Series with an empty module slot. If you need to replace a failed module and you do not have a replacement module, leave the failed module installed or install a filler panel. Operating the switch with an empty module slot can cause electromagnetic interference to other equipment in the area.

  • Page 69: Power Supply Caution Statement

    CUIDADO Risco de interferência eletromagnética Não opere o Ethernet Routing Switch 8300 Series com um slot de módulos vazio. Se for preciso substituir um módulo com defeito e você não tiver um módulo de substituição, deixe o módulo com defeito instalado ou instale um painel de preenchimento. Trabalhar no comutador com um slot de módulos vazio pode causar interferência eletromagnética a outro...
  • Page 70 Translation of safety messages Caution: Do not mix power supply types in the 8306 or 8310 chassis. All installed PoE 8348TX-PWR and 8348GTX-PWR modules lose PoE power when the chassis detects mixed power supplies. Caution: ATTENTION Ne placez pas des alimentations de type différent dans le châssis 8306 ou 8310. Tous les modules PoE 8348TX-PWR et 8348GTX-PWR installés perdent leur compatibilité...

  • Page 71: Fan Tray Warning Statement

    Fan tray warning statement Fan tray warning statement Warning: Risk of personal injury Grasp the fan tray at the middle of the front panel, and be careful to keep your fingers out of the fan blades. Warning: AVERTISSEMENT Risques de blessure corporelle Saisissez le boîtier du ventilateur au milieu du panneau avant en veillant à...

  • Page 72: Harmful Interference Caution Statement

    Translation of safety messages Rischio di lesioni personali. Afferrare il vassoio del ventilatore nella parte centrale del pannello frontale e prestare attenzione a non toccare le lame. Harmful interference caution statement Caution: This device is a Class A product. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users are required to take appropriate measures necessary to correct the interference at their own expense.

  • Page 73: Electrostatic Discharge Caution Statement

    Electrostatic discharge caution statement Caution: ATTENZIONE Questo dispositivo è un prodotto di Classe A. Il funzionamento di questo apparecchio in aree residenziali potrebbe causare interferenze dannose, nel cui caso agli utenti verrà richiesto di adottare tutte le misure necessarie per porre rimedio alle interferenze a proprie spese.
  • Page 74 Translation of safety messages mantenimiento de este producto. Asegúrese de que la pulsera antiestática haga contacto con su piel. Caution: CUIDADO CUIDADO ESD Para evitar danos com descarga eletrostática, sempre use uma pulseira antiestática que esteja conectada a uma tomada de descarga eletrostática (ESD) quando estiver realizando a manutenção deste produto.

  • Page 75: Index

    Index AC power supply status LEDs ............hardware high level routine maintenance procedure . hot-swapping modules ............... backplane cleaning ..............LEDs power supplies ............. power supply ............chassis components, described ........customer service ............module LEDs problem indications ..........modules DC power supply removing ..............

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