Four Slot Spare Battery Charger; Single Slot Serial/Usb Cradle - Symbol MC9000-G Product Reference Manual

13-12 MC9000-G Product Reference Guide for Embedded Windows® CE .NET

Four Slot Spare Battery Charger

Table 13-4. Troubleshooting The Four Slot Spare Battery Charger
Symptom
Batteries not charging.

Single Slot Serial/USB Cradle

Table 13-5. Troubleshooting the Single Slot Serial/USB Cradle
Symptom
LEDs do not light when
mobile computer or
spare battery is
inserted.
Mobile computer
battery is not charging.
Possible Cause
Battery was removed from the
charger or charger was unplugged
from AC power too soon.
Battery is faulty.
Battery contacts not connected to
charger.
Possible Cause
Cradle is not receiving power.
Mobile computer is not seated
firmly in the cradle.
Spare battery is not seated firmly in
the cradle.
Mobile computer was removed
from cradle or cradle was
unplugged from AC power too
soon.
Battery is faulty.
The mobile computer is not fully
seated in the cradle.
Action
Ensure MSR is receiving power. Ensure mobile computer is
attached correctly. Confirm main battery is charging under
Start - Settings - System - Power. If a mobile computer
battery is fully depleted, it can take up to four hours to fully
recharge a battery (if the mobile computer is off and longer
if the mobile computer is operating).
Verify that other batteries charge properly. If so, replace
the faulty battery.
Verify that the battery is seated in the battery well
correctly with the contacts facing down.
Action
Ensure the power cable is connected securely to both the
cradle and to AC power.
Remove and re-insert the mobile computer into the cradle,
ensuring it is firmly seated.
Remove and re-insert the spare battery into the charging
slot, ensuring it is firmly seated.
Ensure cradle is receiving power. Ensure mobile computer
is seated correctly. Confirm main battery is charging under
Start - Settings - System - Power. If a mobile computer
battery is fully depleted, it can take up to four hours to fully
recharge a battery (if the mobile computer is off and longer
if the mobile computer is operating).
Verify that other batteries charge properly. If so, replace
the faulty battery.
Remove and re-insert the mobile computer into the cradle,
ensuring it is firmly seated.