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Error
code
2356
Machine control
3100
3102
3103
3107
3109
3121
3123
3210
3215
3220
3500
3501
3502
3721
3722
4201
5301
163
Description
Stroke position stepper motor
overtemperature
• Feed system not moving freely
• Stepper motor faulty
• Control defective
Machine control voltage
• Temporary line voltage interruption
Machine voltage in sewing motor
intermediate circuit
• Temporary line voltage interruption
Machine voltage in stepper motor
intermediate circuit
• Temporary line voltage interruption
Machine temperature
• Ventilation openings closed
• Ventilation grille dirty
Threading mode is switched on
Compressed air is missing or
insufficient
Oil sensor active
Thread broken
Bobbin empty (remaining thread
counter)
Bobbin empty (remaining thread
counter)
Error in calculating the contour data
Target position of the XY clamps
outside the motion limits
Target position of the XY clamps
within the "forbidden areas"
Internal error
Internal CF card defective
Program cannot be sewn
Troubleshooting
Troubleshooting
• Eliminate sluggishness
• Replace the stepper motor
• Replace the control
• Check the line voltage
• Check the line voltage
• Check the line voltage
• Clean ventilation grille
• Check ventilation openings
Switch off threading mode
Turn on the compressed air, stabilize
Top off oil
Re-thread the thread
Insert full bobbin
Insert full bobbin
• Reload the contour data
• Check the contour data
Adjust the contour data
Adjust the contour data
• Switch off and on the machine
• Software update
• Notify DA Service
• Switch off and on the machine
• Retrofit/replace control
Copy program to DAC
Service Instructions 911-211 - 02.0 - 10/2016
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