THOMSON Speedtouch 600 Series Orientation Manual page 74

5 Troubleshooting
70
Problem
Poor SpeedTouch™ performance.
No UPnP.
No Line synchronization achieved.
Line Sync LED keeps flashing
Solution
Make sure the SpeedTouch™ is installed
as instructed in this User's Guide and/or
as instructed by the SP.
In case of ADSL service, check whether a
central splitter or dedicated filters are
installed properly.
In case of SHDSL service, make sure no
central splitter or dedicated filters are
installed.
Make sure UPnP is installed on your PC if
you are running Microsoft Windows XP.
Your computer doesn't support UPnP if
you run an operating system other than
Microsoft Windows XP.
Make sure that UPnP is not turned off in
the SpeedTouch™ web pages.
Make sure DSL service (ADSL, SHDSL or
VDSL) is enabled on the telephone line
your SpeedTouch™ is connected to.
Make sure the correct SpeedTouch™
variant is used for your DSL service
(ADSL, SHDSL or VDSL).
E-SIT-CTC-20030306-0004 v2.0