BMW S 1000RR Rider's Manual page 16

Log data of emergency calls
1
The log data of emergency calls
is stored in a memory of the
14
vehicle. The oldest log data is
regularly deleted. The log data
includes, for example, information
on when and where an emer-
gency call was made. In excep-
tional cases, the log data can be
read out of the vehicle memory.
As a rule, log data is only read
out following a court order, and
this is only possible if the corres-
ponding devices are connected
directly to the vehicle.
Automatic emergency call
z
The system is designed so that,
following a sufficiently serious
accident, which is detected by
sensors in the vehicle, an emer-
gency call is automatically activ-
ated.
Sent information
When making an emergency call
using the intelligent emergency
call system, the system forwards
the same information to the des-
ignated emergency call centre as
is forwarded to the public emer-
gency operations centre by the
statutory emergency call system
eCall.
In addition, the intelligent emer-
gency call system sends the fol-
lowing additional information to
an emergency call centre com-
missioned by the vehicle man-
ufacturer and, if required, to the
emergency services:
Accident data, for example the
direction of impact detected
by the vehicle sensors, to as-
sist the emergency services
response.
Contact details, for example the
phone number of the installed
SIM card and the phone num-
ber of the rider, if available, to
enable rapid contact with those
involved in the accident if re-
quired.
Data storage
The data for an activated
emergency call is stored in
the vehicle. The data contains
information on the emergency
call, for example the location and
time of the emergency call.
The voice recordings of the
emergency call are stored at the
emergency call centre.
The voice recordings of the cus-
tomer are stored for 24 hours in
case details of the emergency
call need to be analysed. After
this, the voice recordings are
deleted. The voice recordings
of the employee of the emer-
gency call centre are stored for
24 hours for quality assurance
purposes.