Settings For @Remote Service; Check Points Before Making @Remote Settings; Execute The @Remote Settings - Ricoh Da-P1 Field Service Manual

2. Installation

Settings for @Remote Service

• Prepare and check the following check points before you visit the customer site. For details, ask the
@Remote key person.

Check points before making @Remote settings

1. The setting of SP5-816-201 in the mainframe must be "0".
2. Print the SMC with SP5-990-002 and then check if a device ID2 (SP5-811-003) must be
correctly programmed.
• 6 spaces must be put between the 3-digit prefix and the following 8-digit number (e.g.
xxx______xxxxxxxx).
3. The following settings must be correctly programmed.
4. If a proxy server is available, configure the following SP settings.
• Use Proxy (SP5-816-062) Set to "1: Enable".
• Proxy server IP address (SP5-816-063)
• Proxy server Port number (SP5-816-064)
• Proxy User ID (SP5-816-065)
• Proxy Password (SP5-816-066)
5. Get a Request Number.

Execute the @Remote Settings

1. Enter the SP mode.
2. Input the Request number which you have obtained from @Remote Center GUI, and then
enter [OK] with SP5-816-202.
3. Confirm the Request number, and then click [EXECUTE] with SP5-816-203.
4. Check the confirmation result with SP5-816-204.
Value
0 Succeeded
Communication error (proxy
3
enabled)
44
Meaning Solution/ Workaround
-
Check the network condition.