Ricoh Da-P1 Field Service Manual page 213

SC No. Level
SC859-02 B
SC No. Level
SC859-10 B
SC No. Level
SC860-00 B
Error Name/Error Condition/Major Cause/Solution
Data encryption conversion HDD conversion error (Power failure during
conversion)
HDD was not converted correctly during an attempt to update the
encryption key.
Only an error screen is displayed and no SC is issued during conversion.
This SC is issued after machine restarts.
Details:
NVRAM/HDD conversion is incomplete.
Power failure occurred during encryption key update.
None
The display after the restarting instructs the user to format the HDD.
Error Name/Error Condition/Major Cause/Solution
Data encryption conversion HDD conversion error (Data read/write
command error)
HDD was not converted correctly during an attempt to update the
encryption key.
Only an error screen is displayed and no SC is issued during conversion.
This SC is issued after machine restarts.
Details:
Abnormal DMAC return value has been received two or more times
(DMAC timeout, serial communication error etc.)
HDD was not successfully converted during encryption key update due to
HDD errors or cable noises.
• Check HDD connection.
• Format the HDD.
• If there is a problem with the HDD, it has to be replaced.
Error Name/Error Condition/Major Cause/Solution
Hard disk startup error at power-on
Service Call
211