Ricoh Da-P1 Field Service Manual page 202

6. Troubleshooting
SC No.
[0001] to [06FF]
[0801] to [4005]
[0701] to [070A]
SC No.
SC821-00
200
Level Error Name/Error Condition/Major Cause/Solution
CPU error
During the self-diagnosis, the controller CPU detects an error. There are
47 types of error code (0001 to 4005) depending on the cause of the
error. The CPU detects an error and displays the specific error code with
the program address where the error occurs.
• System firmware problem
• Defective controller
1. Turn the main power off/on.
2. Reinstall the controller system firmware.
3. Replace the controller.
When the problem cannot be fixed with the above procedure, the
following information displayed on the screen needs to be reported to the
technical support center.
- SC code
- Detailed error code
- Program address
CPU/Memory Error
• System firmware problem
• Defective RAM-DIMM
• Defective controller
• Reinstall the controller system software.
• Replace the RAM-DIMM.
• Replace the controller board.
Level Error Name/Error Condition/Major Cause/Solution
Self-diagnostics error: ASIC
D
[XXXX]: Detailed error code