Fault Diagnosis - Mira Mode Maxim Installation And User Manual

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You can then use the Mira App to control your Digital Mixing Valve remotely via the
water droplet symbol and/or adjust your setting using the gear symbol.
Warning! Never remotely operate or alter any of the Mira Mode Maxim shower
settings if it is already occupied and / or being used by another person. This
could result in flooding of the shower cubical or scalding of the user.
The Bluetooth word mark and logos are registered trademarks owned by Bluetooth
®
SIG, Inc. and any use of such marks by Kohler Mira Ltd. is under license. Other
trademarks and trade names are those of their respective owners.
Example Main Control Menu
(varies by product)
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Settings
Maximum Temperature
Shower Duration
Name Bathroom
Standby Lighting
Connected Devices
Add/Remove Product
Technical Information
Factory Reset
Example Settings Menu
(varies by product)

Fault Diagnosis

Read the section "Important Information" first. If any maintenance is required then it must
be carried out by a competent tradesperson. Before replacing any parts make sure that the
underlying cause of the malfunction has been resolved.
Warning! There are no user serviceable components beneath the cover of the appliance.
Only a competent tradesperson should remove the cover.
Symptoms Probable Cause
Loss of control via the User Another user is controlling the
Interface or On/Off Remote Button. shower remotely with the mobile
Shower turning On/Off or altering phone APP.
blend temperature unexpectedly.
No water flow / will not turn on. HP/Combi valve fitted to a Pumped
Gravity water system.
No power to Digital Mixing Valve.
Inlet water supply isolators not
fully turned on.
Inlet water supply failure.
Inlet filters or check valves
blocked.
Outlet hose or handset blocked.
Digital Mixing Valve air locking.
Digital Mixing Valve box failure.
Low flow. Inlet water supply isolators not fully
turned on.
Inlet filters or check valves
blocked.
Outlet hose or handset blocked.
Inlet water pressures too low.
Digital Mixing Valve air locking.
Digital Mixing Valve box installed
above cold water storage cistern
(Pumped valve only).
Possible Remedy
Not product fault. Ensure no one
else uses the mobile phone APP
whilst you are showering.
HP/Combi valves are not suitable
for Pumped Gravity water systems.
Refer to 'Typical Installations'.
Check electrical connection and
power supply.
Check and remedy.
Check and remedy.
Check and remedy, refer to
'Maintenance'.
Check and remedy. Refer to
"Cleaning and User Maintenance".
Check for correct installation
practices, repeat commissioning
procedure and rearrange pipework
to avoid airlock forming, refer to
'Typical Suitable Installations'.
Contact Customer Services.
Check and remedy.
Check and remedy, refer to
'Maintenance'.
Check and remedy. Refer to
"Cleaning and User Maintenance".
Check maintained water pressure
is within recommended range,
refer to 'Specifications'.
Check for correct installation
practices, repeat commissioning
procedure and rearrange pipework
to avoid airlock forming, refer to
'Typical Suitable Installations'.
No product fault. Appliance
not suitable for negative head
installation, refer to 'Installation'.
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