Fault Diagnosis - Mira Mode 1.1980.001 Installation And User Manual

Fault Diagnosis

Read the section "Important Safety Information" first. As with most electronic equipment
resetting the digital mixing valve by powering it down waiting a few seconds then
powering it up again can often cure most issues.
Providing the Digital Mixer Valve has been correctly installed and is operated in
accordance with the instructions contained in this guide, difficulties should not arise. If
any maintenance is required, then it must be carried out by a competent tradesperson.
Before replacing any parts make sure that the underlying cause of the malfunction
has been resolved.
Warning! There are no user serviceable components beneath the cover of the
appliance. Only a competent tradesperson should remove the cover.
The digital mixing valve has built-in sensors to help diagnose system and product
issues. To access these advanced diagnostics features, please download the Mira
Showers app (see section "Set Up: Mobile App").
Please follow this self-diagnosis section to be sure the product is at fault before
contacting Mira.
Diagnosis stage 1 (Error code check):
In the first instance, check your product is not displaying any 'Symptoms', such as
flashing lights, listed in the table below. You can also check for error codes on the
Mira Showers app.
Only limited fault diagnostics can be carried out with the interface only. To display
error codes and access full diagnosis functionality, you will need to download the
Mira Showers app.
If you have an error code not listed below, or if the errors continue to occur after it
has been reset, please contact Mira customer services team to resolve the issue.
If you do not have an error code or symptom listed below, proceed to Diagnosis stage 2.
Symptoms
No Lights on
interface
Interface On / Off
Button Flashing
(2 times a second)
Error
Code
If shower is not powered on or fully functional, skip to diagnosis
N/A
section 2.
If product is still functional: Backlight may be turned off in app. Refer
N/A
to settings in the Mira Showers app.
Wrong interface connected. Check the app "Technical Information"
Screen. Text will be black if correct, red if wrong.
N/A
Contact Mira customer services team.
User Interface has lost communications with the valve. Check the
connection cable is intact and plugged into the valve securely.
N/A Power off the product for 30 seconds or reset the product in the Mira
Showers app. If the error re-appears, please contact Mira customer
services team.
Description and Remedial Action
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