Denon DN-500AV Owner's Manual page 133

GMedia server / iPod / USB memory deviceH
Symptom
Music files are not • The size of the album artwork image registered to the music file
played correctly. is too large. The supported album art image size for WMA, MP3,
WAV, and FLAC formats is 500 x 500 pixel or smaller. For m4a
format, the supported image size is 349 x 349 pixel or smaller. If
the image is larger than the supported size, the audio file may not
be played correctly.
When a USB • The set cannot recognize a USB memory device. Check the
memory device is connection.
connected, "USB" is • A USB memory device not conforming to mass storage class or
not displayed on the MTP standards is connected. Connect a USB memory device
menu. conforming to mass storage class or MTP standards.
• A USB memory device that the set cannot recognize is connected.
This is not a malfunction. D&M Professional does not guarantee
that all USB memory devices will operate or receive power.
• USB memory device is connected via USB hub. Connect the USB
memory device directly to the USB port.
Files on a USB • USB memory device is in format other than FAT16 or FAT32.
memory device Set the format to FAT16 or FAT32. For details, refer to the USB
cannot be played. memory device's operating instructions.
• USB memory device is divided into multiple partitions. When
divided into multiple partitions, only files stored in the top partition
can be played.
• Files are stored in a non-compatible format. Record the files in a
compatible format.
• You are attempting to play a file that is copyright protected. Files
that are copyright protected cannot be played on this unit.
The file names • Characters that cannot be displayed are used. This is not a
are not displayed malfunction. On this unit, characters that cannot be displayed are
properly ("...", etc.). replaced with a "." (period).
Files stored on a • Files are stored in a non-compatible format. Record in a compatible
computer cannot be format.
played. • You are attempting to play a file that is copyright protected. Files
that are copyright protected cannot be played on this unit.
• Set and computer are connected by USB cable. The set's USB
port cannot be used for connection to a computer.
Server is not found, • The computer's or router's firewall is activated. Check the
or it is not possible computer's or router's firewall settings.
to connect to the • Computer's power is not turned on. Turn on the power.
server. • Server is not running. Launch the server.
• Set's IP address is wrong. Check the set's IP address.
BD
Cause/Solution
Symptom
Page
iPod cannot be • Some iPods do not support being used connected directly to the
– played. USB port.
• Cable is not properly connected. Reconnect.
• The iPod is connected to this unit using an iPod cable (commercially
available) that is longer than 2 m (6.6 ft). Use a genuine cable or
iPod cable that is shorter than 1 m (3.3 ft) to connect the iPod to
this unit.
Sound is broken • Network's signal transfer speed is slow or communications lines
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during playback. or radio station is congested. This is not a malfunction. When
– playing broadcast data with a high bit rate, the sound may be
broken, depending on the communications conditions.
Sound quality is poor • File being played has a low bit rate. This is not a malfunction.
–
or played sound is
noisy.
Cannot compile • This unit does not respond to playlist compilation. When the
–
Playlist. playlist is compiled in PC Application, it is registered to "My
Library". In this way, the playlist can be played in this unit
–
Cannot delete • Cannot be done with this unit. Delete from PC Application.
Tracks, Playlists,
Channels registered
–
in "My Library"
GRemote control unitH
30
Symptom
The set cannot be • Batteries are worn out. Replace with new batteries.
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operated with the • Operate the remote control unit within a distance of about
remote control unit. 7 m from this unit and at an angle of within 30°.
–
• Remove any obstacle between this unit and the remote control
unit.
• Insert the batteries in the proper direction, checking the q and
26
w marks.
• The set's remote control sensor is exposed to strong light (direct
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sunlight, inverter type fluorescent bulb light, etc.). Move the set
to a place in which the remote control sensor will not be exposed
–
to strong light.
• The ZONE SELECT setting is not correct. Press
– select the zone to operate.
• The operation mode does not match the settings of the device to
– operate. Check the operation mode.
–
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Cause/Solution
Cause/Solution
ZONE SELECT
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