Denon DN-500AV Owner's Manual page 131

Troubleshooting
If a problem should arise, first check the following:
1. Are the connections correct?
2. Is the set being operated as described in the owner's manual?
3. Are the other devices operating properly?
If this unit does not operate properly, check the items listed in the table below.
If the symptom is not covered on the check list, contact your dealer or service centers.
Service centers are listed at http://www.d-mpro.com.
GGeneralH
Symptom
Power does not turn • Check whether the power plug is correctly inserted into the power
on. outlet.
Display is off. • Set "Dimmer" on the menu to something other than "OFF".
The power indicator • The temperature inside the unit has risen. Please turn off power
is blinking red once, and re-apply the power after the temperature has fallen
in intervals of sufficiently.
approximately 2 • Please re-install this unit in a place having good ventilation.
seconds.
After turning on the • The unit's pre-amplifier circuit has failed. Turn off the power and
power, the power please contact the D&M Professional service adviser.
indicator is blinking
red in intervals of
approximately 0.5
seconds.
Set does not operate • Reset the microprocessor.
properly.
BD
Cause/Solution
GHDMIH
Symptom
No audio is • Check the connection of the HDMI connectors.
output with HDMI • When outputting HDMI audio from the speakers, set "HDMI
connection. Audio Out" on the menu to "AMP".
• When outputting HDMI audio from a TV, set "HDMI Audio Out"
on the menu to "TV".
No video is • Check the connection of the HDMI connectors.
output with HDMI • Set the input source to match the connected HDMI connector.
Page
connection. • Check whether the TV is compatible with copyright protection
C 5
(HDCP). If connected to a device not compatible with HDCP, video
will not be output correctly.
74
When the following • Set "HDMI Control" in the menu to "OFF".
operations are Furthermore, if you do not want to link the power off operation
–
performed on with devices compatible with HDMI control, set "P.Off Control"
devices compatible in the menu to "OFF".
with HDMI control,
–
the same operations
occur on this unit.
–
• Power ON/OFF
• Switching audio
output devices
• Adjust volume
• Switch input source
GVideoH
128
Symptom
No picture appears. • Check the TV connection.
• Set the TV input correctly.
125
Cause/Solution
Cause/Solution
Page
8
68
68
8
8, 19
7
46, 68
Page
C 3
C 3