Searching For Answers In The Product Documentation; Using The Knowledge Base - Polycom RealPresence Group 300 User Manual

User's Guide for the Polycom RealPresence Group Series

Searching for Answers in the Product Documentation

Using the Knowledge Base

Polycom, Inc.
3 Call statistics are displayed in one format when you are in point-to-point
calls and another when you are in multipoint calls. Do one of the
following:
Point-to-Point Calls
Streams associated with the participant are displayed beneath the participant
information. To view more information about a specific stream, navigate to the
desired stream and select More Information.
Multipoint Calls
A list of participants in the call is displayed. Do one of the following:
• To view a participant's details, select Participants, navigate to the desired
participant, and select More Information. The participants' active streams
are displayed beneath the participant information. To view more
information about a specific stream, navigate to the desired stream and
select More Information.
• To quickly access information about a particular stream or streams
associated with a particular user, navigate to Streams for calls using
Advanced Video Coding (AVC) or Participant Streams for calls using
Scalable Video Coding (SVC). Use the Back and Next Participant buttons
to navigate to the participant with the stream or streams you want to view.
Navigate to the desired stream and select More Information.
• To quickly access a list of all active audio, video, and content streams
within the call, navigate to Active Streams (this option is available in SVC
calls only). Select the desired stream, and select More Information.
You can find Polycom product documentation at support.polycom.com. Go to
Video and Telepresence > Group Series, select your system type, and then
search for the document you want. The documents are grouped by version
number, starting with the last version first.
For more troubleshooting information, search the Knowledge Base at
support.polycom.com.
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