Ford Mustang 2017 Owner's Manual page 280

Issue
My iPhone is connected, my
app is running, I restarted
the app but I still cannot find
it on the system.
I have an Android phone. I
found and started my media
app on the system, but there
is no sound or the sound is
very low.
I can only see some of the
AppLink apps running on my
phone listed in the system's
Mobile Apps Menu.
Issue
The system
does not under- You may be using the
stand what I am wrong voice commands.
saying.
Mustang (CZG, CZY) Vehicles Built From: 02-05-2016, HR3J 19A321 AKA enGBR, First Printing
SYNC
AppLink issues
Possible cause(s)
You may need to reset the
USB connection to the
system.
The Bluetooth volume on
the phone may be low.
Some Android devices have
a limited number of
Bluetooth ports that apps
can use to connect. If you
have more AppLink apps on
your phone than the number
of available Bluetooth ports,
you will not see all of your
apps listed in the system's
mobile apps menu.
Voice command issues
Possible cause
276
3
Possible solution(s)
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in the system's
Mobile Apps Menu. If not,
"Force Close" the applica-
tion and restart it.
Increase the Bluetooth
volume of the device by
using the volume control
buttons which are most
often found on the side of
the device.
Force close or uninstall the
apps you do not want the
system to find. If the app has
a "Ford SYNC" setting,
disable that setting in the
app's settings menu on the
phone.
Possible solution
Review the cell phone voice commands
and the media voice commands.
Use the voice commands:
___ List of Commands
___ Help
These commands give you an overview of
the available commands. See Using Voice
Recognition (page 223).