Ford Mustang 2017 Owner's Manual page 275

Issue
The file format is not
supported by the system.
The device needs to be
re-indexed.
The device has a lock
screen enabled.
When I connect
my device, I
sometimes do This is a device limitation.
not hear any
sound.
Issue
Failed connection.
Mustang (CZG, CZY) Vehicles Built From: 02-05-2016, HR3J 19A321 AKA enGBR, First Printing
SYNC
USB and Bluetooth Audio issues
Possible cause
Wi-Fi Issues
Possible cause
Password error.
Weak signal.
Multiple Access points
within range with the same
SSID.
271
3
Possible solution
Convert the file to a supported format.
Perform a Update Media Index. See
Settings (page 256).
Make sure your device is unlocked before
connecting it to the system.
Disconnect the device from the system. Try
switching your device off, resetting it or
removing the battery, then connecting it
back to the system.
To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
Verify password.
Check for a poor Wi-Fi
signal.
Use a unique name for your
SSID, don't use the default
name unless it contains a
unique identifier, such as
part of the MAC address.
Possible solution