Ford Mustang 2017 Owner's Manual page 273

Issue
This is a cell phone-
dependent feature.
Possible cell phone
malfunction.
iPhone
Text messaging
is not working
on the system.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
This is a cell phone limita-
cell phone.
tion.
Mustang (CZG, CZY) Vehicles Built From: 02-05-2016, HR3J 19A321 AKA enGBR, First Printing
SYNC
Cell phone issues
Possible cause
269
3
Possible solution
Switch the auto download setting off.
Check your cell phone's compatibility.
Try switching your cell phone off, resetting
it or removing the battery, then trying again.
• Go to your cell phone's Settings.
• Go to the Bluetooth Menu.
• Press the blue circle to the right of the
device named with the your vehicle
model to enter the next menu.
• Turn Show Notifications on.
• Disconnect then reconnect your iPhone
from the system to activate this settings
update.
Your iPhone is now set up to forward
incoming text messages to the system.
Repeat these steps for every other vehicle
that you connect. Your iPhone will only
forward incoming text messages to the
system if the iPhone is not unlocked in the
messaging application.
Replying to text messages using the system
is not supported by iPhone.
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
Because each cell phone is different, refer
to your cell phon's manual for the specific
cell phone you are pairing. In fact, there can
be differences between cell phones due to
brand, model, service provider and software
version.