Sync 3 Troubleshooting - Ford Mustang 2017 Owner's Manual

Voice Control
Menu Item
Advanced Mode
Phone Confirmation
Voice Command List
Valet Mode
(If Equipped)
Valet mode allows you to lock the system.
No information is accessible until the
system is unlocked with the correct PIN.
When you select valet mode a pop up
appears informing you that a four digit
code must be entered to enable and
disable valet mode. You can use any PIN
you chose but you must use the same PIN
to disable valet mode. The system asks
you to input the code.
Issue
There is back- The audio control
ground noise settings on your cell
during a phone phone may be affecting
call. the systems perform-
ance.
During a call, I
can hear the
Possible cell phone
other person
malfunction.
but they cannot
hear me.
Mustang (CZG, CZY) Vehicles Built From: 02-05-2016, HR3J 19A321 AKA enGBR, First Printing
SYNC
Enable this option to remove additional voice prompts
and confirmations.
Enable this option to have the system confirm a contacts
name with you before making a call.
Enable this option to have the system display a list of
available voice commands when the voice button is
pressed.
Cell phone issues
Possible cause
267
3
Action and Description
Note: If the system locks, and you need to
reset the PIN, contact an authorized dealer.
To enable valet mode, enter your chosen
PIN. The system then asks to confirm your
PIN by reentering it. The system then locks.
To unlock the system, enter the same pin
number. The system reconnects to your
phone and all of your options are available
again.
SYNC 3 TROUBLESHOOTING
Note: To check your cell phone's
compatibility, visit the regional Ford website.
Possible solution
Refer to your cell phone's manual about
audio adjustments.
Try switching your cell phone off, resetting
it or removing the battery, then trying again.
Make sure that the microphone for the
system is not set to off. Look for the micro-
phone icon on the phone screen.