Ford Mustang 2017 Owner's Manual page 277

Issue
The system is not seen
when searching for Wi-Fi
networks from your phone
or other devices.
Software download takes
too long.
The system seems to
connect with a hotspot and
the signal strength is excel-
lent but the software is not
being updated.
Issue
When I select "Connect
Mobile Apps," the system
does not find any applica-
tions.
Mustang (CZG, CZY) Vehicles Built From: 02-05-2016, HR3J 19A321 AKA enGBR, First Printing
SYNC
Wi-Fi Issues
Possible cause
The system does not
currently provide a hotspot.
Poor signal strength, too far
from the hotspot, hotspot is
supporting multiple
connections or slow Internet
connection.
It is possible that there is no
new software. The
connected hotspot may be
a managed one and it
requires either a subscrip-
tion or agreeing to the terms
and conditions.
AppLink issues
Possible cause(s)
You did not connect an
Applink Compatible phone
to the system.
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3
Possible solution
This feature is not available
at this time.
Check the signal quality
(under network details), if
the system indicates good
or excellent, test with
another high-speed
equipped hotspot where the
environment is more
predictable.
Test the connection with
another device, if the
hotspot requires a subscrip-
tion, you may contact the
service provider.
Possible solution(s)
Make sure you have a
compatible smartphone; an
Android with OS 2.3 or
higher or an iPhone 3GS or
newer with iOS 5.0 or higher.
Additionally, make sure you
pair and connect your phone