Ford Mustang 2017 Owner's Manual page 279

Issue
My Android phone is
connected, my app(s) are
running, I restarted them,
but I still cannot find any
apps.
Mustang (CZG, CZY) Vehicles Built From: 02-05-2016, HR3J 19A321 AKA enGBR, First Printing
SYNC
AppLink issues
Possible cause(s)
There is a Bluetooth issue
on some older versions of
the Android operating
system that may cause apps
that were found on your
previous vehicle drive to not
be found again if you did not
switch Bluetooth off.
275
3
Possible solution(s)
On an iPhone with iOS7 or
higher, to force close an app,
double tap the home button
then swipe up on the app to
close it. Tap the home
button again, then select the
app again to restart it. After
a few seconds, the app
should then appear in the
system's Mobile App's
Menu.
Switch Bluetooth off and
then on to reset it on your
phone. If you are in your
vehicle, the system should
be able to automatically re-
connect to your phone if you
press the "Phone" button.