Using Default Login - Nortel 1140E User Manual

Using Default Login

If you normally use the same telephone, use the
just one time at the beginning of a shift. The
previous shift's login to place you in the same ACD queues with the same
supervisor.
To use Default Login:
2260
2260
or
NotReady
Logging out as an agent
You can log out of the system completely or temporarily (Not Ready
state).
Agent and supervisor features
Default Login
1. Lift the handset.
InCalls
2. Press the
3. When "Enter Agent ID" appears on the
screen, use the dialpad to enter your ID.
4. Choose one of the following:
— If your queue requires a Supervisor
ID, press the
— If your queue does not require a
Supervisor ID, press the
times.
5. To join the ACD queue, choose one of
the following:
— Press the
— Press the
Default Login
uses your
key.
#
key three times.
#
key two
InCalls
key.
NotReady
key.
to log in
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